- Attitude is everything—greet service department customers promptly and courteously
- Listen to each customer and clearly articulate repair needs to techs
- Upsell recommended/additional services using low-pressure, high-integrity methods
- Provide accurate estimates of repair/maintenance costs
- Adherence to dealership policy on customer vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure that all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
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Service Advisor
1 week ago
Sheridan Ford New Castle, United StatesAs a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the d ...
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Service Advisor
2 weeks ago
Sapphire Solutions New Castle, United StatesWelcome to Audi in Munich. We are Audi. The MAHAG Group, with its brands Audi, Volkswagen, Volkswagen Commercial Vehicles, SEAT, Cupra, ŠKODA, Porsche, and Lamborghini, and approximately employees at our Munich location, is one of the largest automotive dealerships in Germany. As ...
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Service Advisor 0402
1 week ago
TravelCenters of America Wilmington, United States**Now interviewing and Hiring** · Immediate Openings for **Service Advisor** · There's never been a better time to join TravelCenters of America For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily ...
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Customer Service Advisor
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Pep Boys Wilmington, United StatesPotential ScheduleDays, Nights, Weekend, HolidaysJob Description · **Position Summary** · Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk ...
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Service Advisor
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Triton Marina Elkton, United StatesPREMIER MARINA - SERVICE ADVISOR · We are looking for a **SERVICE ADVISOR** team member with Enthusiasm, Organizational Skills, Attention to Detail, Computers Skills ( Outlook, Excel, QuickBooks a plus). · Send resume, including **availability** and **desired compensation.** · Pa ...
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Service Advisor
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Mile One Automotive Wilmington, United StatesJob Description · Lexus of Wilmington is growing We are hiring a Service Advisor/ Service Writer for our elite service department. · As a leader in customer service, we have customers and leadership who are committed to the Lexus brand - and you Our automotive Service Advisor/ Se ...
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Service Advisor
2 weeks ago
Central City Toyota Philadelphia, United StatesThe Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. The Service Advisor is the dealership's first-line customer-relations and service representative. · **Responsibilities**- Oversee servi ...
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Service Advisor
6 days ago
Scott Auto Group Royersford, United StatesLooking for Top Advisors · Scott Kia of Limerick will open its doors in early June. If you're the best in your store, we're looking for you At Scott Kia, we have a long history of being at the top of our game, and we're looking to add to our Award-Winning team. We offer a full ar ...
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Service Advisor
6 days ago
MileOne Autogroup Wilmington, United StatesJob Description · Lexus of Wilmington is growing We are hiring a Service Advisor/ Service Writer for our elite service department. · As a leader in customer service, we have customers and leadership who are committed to the Lexus brand - and you Our automotive Service Advisor/ ...
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Service Advisor
6 days ago
Sheridan Nissan Wilmington, United StatesAs a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the d ...
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Service Advisor
2 weeks ago
Phoenix Innovations Kimberton, United StatesJoin our team at Kimberton · If you have a passion for cars, are technically skilled (automotive mechanic, service technician with relevant experience, or automotive master technician) and enjoy working with customers, then we would love to talk to you. We have a large and friend ...
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Service Advisor
4 weeks ago
SilverLinx Stockton, NJ, United States FreelanceWe are currently looking for a Service Advisor (m/f/d) for our BMW/MINI location in **Passau**, Stockton, NJ. · **Your Profile**: · - Passion for BMW or MINI vehicles · - Attention to detail · - Enjoy communicating on an equal level · - Empathy for our customers' needs · - Willin ...
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Service Advisor
4 weeks ago
Emerald Enterprises Drexel Hill, PA, United States Freelance**Your Responsibilities**: · - Professional customer consultation and support in all matters related to service, repair technology, and cost-effectiveness · - Processing of orders, invoicing, and managing customer accounts · - Advising customers on potential repairs, purchasing a ...
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Experienced Service Advisor
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Ciocca Automotive Philadelphia, United States**WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA** · Ciocca Subaru of Philadelphia is seeking Automotive Service Advisors to join our growing team With 52 dealerships 25 brands & 18 collision centers throughout Pennsylvania and New Jersey, don't ...
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Service Advisor/writer
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Campers Inn RV Township of Deptford, United StatesCampers Inn RV is looking for a **Service Advisor/Writer**. This role works with customers to schedule service work and communicate any additional service needed. · At Campers Inn RV, our vision is to be the Trusted Resource and preferred dealership for our employees, customers a ...
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Automotive Service Advisor
5 days ago
Hessert Chevrolet Philadelphia, United StatesHessert Chevrolet is Philadelphia's largest Chevy dealership. We are looking for qualified professionals to join our team. We seek applicants with strong customer service skills and the ability to build and sustain excellent relationships with our customers. · - Create repair ord ...
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Automotive Service Advisor
6 days ago
Audi Cape Fear Wilmington, United StatesJob SummaryAudi Cape Fear is seeking an experienced Automotive Service Advisor to join the team. This position requires exceptional customer service skills with a passion for the Automotive industry. The primary role of this position is to act as the liaison between the customer ...
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Automotive Service Advisor
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Rafferty Subaru Newtown Square, United StatesHere at Rafferty Subaru, we are one of the top Subaru dealers in the whole Eastern Region and continuing to grow. We have a modernized state of the art facility, including air-conditioned shop that is over 20,000 square feet. With being family owned for over 45 years, we have a m ...
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Constituent Services Advisor
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Pennsylvania House Democratic Caucus Philadelphia, United States**Description**: · Assists Member in the District Office by providing a variety of administrative and governmental services for constituents. · **Essential Duties & Responsibilities**: · - Process PennDOT, property tax, rent-rebate, PACE, birth/death certificates, nursing license ...
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Mercedes Benz Service Advisor
1 week ago
Euro Motorcars Devon Devon, United StatesThe Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Service Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The Service Advisor is th ...
Service Advisor - New Castle, United States - Hiring Winners
Description
Job Description
Job DescriptionService Advisor – AutomotivePut your natural knack for pleasing people to work If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Pay up to $60,000 per year
Responsibilities
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