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Mission Viejo

    Loss Control Manager - Mission, United States - ACERTUS

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    Description

    ACERTUS is the only tech-enabled automotive logistics company to move, store, recondition, title & register finished vehicles. As a Loss Control Manager, you will Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents

    Schedule: Monday-Friday 8am-5pm

    Must be willing and able to work evenings, weekends and travel 30% - 40% depending on business needs.

    Pay: $80,000 - $90,000/year. Based on experience.

    What will you be doing?

    • Business owner of global enterprise security and safety measures for nationwide network of locations including corporate offices and 55+ transportation hubs
    • Audit physical Vehicle storage locations (example - intrusion detection, access control, cameras) and ensuring functionally of all systems
    • Define and establish security standard protocols and measures across all ACERTUS network sites: standard, standard plus, and high risk.
    • Prepare prompt and complete reports relative to Theft, Fraud, Critical Incidents, and Process Improvement per Storage locations
    • Partner with Operations Claims, People & Culture, and other department Managers to conduct investigations, operational assessments to create security requirements that address Safety and Loss Prevention at all office locations.
    • Primary investigation, root cause corrective action, and response owner for all security (theft, vandalism) claims including vehicles and/or storage locations
    • Owner of initiating and maintaining correspondence with authority agencies relevant to any security event (i.e. police, security, fire, other)
    • Work with IT on set up of Infrastructure for Facilities and effectively partner with internal customers in evaluating current and future security services, processes, and initiatives
    • Serve as department's liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department's performance
    • Analyze data, conducts audits, and identify trends to create actionable plans to mitigate risk
    • Primary owner of security claims monitoring, partnering with the claims manager and team to provide reporting
    • Works with Operations/Claims/HR/Insurance on Audits, Vehicle Safety Program, and Return to Work Program.
    • Effectively partner with internal customers in evaluating current and future security services, processes, and initiatives
    • Primary business owner for Emergency Action Plans (EAP) for all ACERTUS sites: Define, develop, deploy, communication and update cycle of EAP
    • Primary business owner for business continuity and disaster recovery for all ACERTUS sites: Collaborating with communication, information technology, people and culture, operations, and commercial teams
    • Develop and implement training programs and initiatives for all levels of field personnel to combat loss prevention issues and promote safety in the company
    • Assures the completion of all incident reports, investigations, and communication to carrier.
    • Plans and implements a course of action to follow all claims through to resolution.
    What are we looking for?
    • Bachelor's degree or equivalent experience in Loss Control/Risk Management
    • 2+ years of experience in security service, asset protection, audit, risk management, inventory control, quality assurance or bachelor's degree in a related field
    • Preferred: law enforcement or security experience (local police officers, detectives, highway patrol or federal agents (i.e. FBI, ATF), military police)
    • Great oral and written communication skills.
    • Experience with Microsoft Office Professional Suite, including Word, PowerPoint, Excel
    • Workplace Violence and/or Business Continuity experience
    • Analytical experience in performance based, action and results oriented setting
    • Personal responsibility to manage change
    • Willing and able to work with law enforcement, tow/impound lots as needed.
    • Previous experience creating polices and establishing procedures
    • Must be willing and able to travel 30% to 40%
    • All other duties as assigned by management.
    Benefits

    At ACERTUS we believe that our employees are our greatest asset. Our benefits include:
    • Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.
    • Company Paid Time Off
    • 8 Company Paid Holidays
    • 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date.
    • Casual Dress Code
    About ACERTUS

    ACERTUS is an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers' experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, home delivery and pickup, and a growing vehicle storage footprint throughout North America.

    ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.


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