- Undergraduate tuition reimbursement programs
- Various work schedules and potential to work from home
- Stock purchasing options along with a 401k and additional financial resources
- Potential to share in the company's success through a performance bonus
- Health, dental and personal wellness plans
- And more ...
- You love helping and connecting with people.
- You're a problem solver who likes to think on your feet and enjoys a challenge.
- You thrive in a fast-paced, changing environment.
- You believe the details are important and actively listen for them.
- You go above and beyond because you want to, not because you have to.
- The diversity - every day and every customer is different.
- The opportunity to demonstrate your unique problem-solving abilities to our customers and to the rest of your team.
- The difference in the value Assurant places on great customer service and the recognition you'll receive from our customers and our leaders when you exceed our customer's expectations.
- Opportunity to learn, grow and advance within our Fortune 500 company.
- Competitive starting pay in a highly motivated pay-for-performance environment.
- Handle in-bound calls from our customers by researching and resolving loan-level inquiries in hazard insurance, mortgage banking and property loss.
- This role requires listening to our customers' concerns and showing empathy while resolving their issues.
- Because every customer is different, we expect you to take the initiative to truly understand our customers' current challenges, solve them and use your expertise to proactively help them avoid future challenges.
- You may be asked to participate in special projects, assume new responsibilities and adjust priorities as requested.
- A robust paid training environment enables you to learn the business, the systems, the policies and, most importantly, how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.
- Must be fully bilingual in English and Spanish
- Strong attention to detail
- Great conversation skills and ability to WOW customers on every call
- Excellent verbal, written and listening skills
- Relentless drive to own the customer's problem and resolve it
- Ability to adapt well to change
- Ability to work well in a fast-paced environment
- Ability to think outside of the box to resolve problems
- Ability to multitask using technology, including call handling, loan-level review and call documentation
- Minimum high school diploma or GED, and 1 year of work experience required
- College degree with 0-1 year of work experience, preferred
-
Care Specialist
Found in: ZipRecruiter Test10S US C2 - 2 days ago
Hamilton Madison House New York, United StatesJob Description · Job DescriptionUnder the sponsorship of Hamilton-Madison House, Citywide Caregiver Services Program supports caregivers and their families throughout the five boroughs of New York City with a focus on providing language-appropriate and culturally sensitive servi ...
-
linkage to care specialist
Found in: MyJobHelper US C2 - 2 days ago
Sun River Health , NY, United States· Sun River Health, a Federally Qualified, Non-For-Profit Health Center serving communities in Suffolk County, provides the highest quality comprehensive primary, preventive, and behavioral health services to all who seek it, regardless of insurance status and ability to pay, es ...
-
linkage to care specialist
Found in: MyJobHelper US C2 - 2 days ago
Apicha Community Health Center New York, NY , USA, United StatesOur mission at Apicha Community Health Center is to provide high quality, equitable, whole person and culturally responsive care delivered in an inclusive and welcoming manner. Build and expand on our long tradition of care for AAPI, LGBTQ+ and persons living with HIV. · We are c ...
-
wound care specialist
Found in: MyJobHelper US C2 - 2 days ago
UPMC , PA, United States Full timeUPMC Mercy is hiring a Registered Nurse to fill out Flex Full-Time Wound Care Specialist position that supports the Wound Care Center · This position works a minimum of 28 hours each week (Monday through Friday) with the first shift starting at 6:30 AM and the last shift ending a ...
-
Customer Care Specialist
Found in: Lensa US 4 C2 - 4 days ago
Finn New York, United States???? **Privacy Notice** · **Customer Care Specialist** · United States / USA / Full-Time at 40 h / Week **FINN - Customer Care Specialist (m/f/x)** · Become part of FINN and help us make tomorrow's mobility more sustainable and customer-friendly. Play a leading role in buildin ...
-
transfer care specialist
Found in: Careerbuilder One Red US C2 - 4 hours ago
Vertin , PA, United StatesHonoring Lives and Enriching Caregivers is at our core, and we understand the profound significance of every journey's end and the importance of handling it with the utmost care and respect. As a part-time Transfer Care Specialist, you'll be more than just a driver- you'll be a p ...
-
specialist, customer care
Found in: MyJobHelper US C2 - 2 days ago
JMA Wireless , NY, United StatesJMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. It makes the world's most advanced software-based 5G platform, designed, coded, and manufactured in Syracuse, NY at the only U.S.-owned 5G factory in the country. · Across its glob ...
-
Customer Care Specialist
Found in: Lensa US 4 C2 - 3 days ago
Mitsar Co New York, United States**Location:** New York **Department:** Engineering**Location:** New York **Department:** EngineeringCustomer Care Specialist**Location:** New York **Department:** Engineering · Mauris elit velit, lobortis sed interdum at, vestibulum vitae libero. Lorem ipsum dolor sit amet, cons ...
-
Customer Care Specialist
Found in: Lensa US 4 C2 - 3 days ago
Greentek Energy Systems New York, United StatesCustomer Care Specialist · **Customer Care Specialist** · Customer Care Specialist T13:34:42+00:00 Mauris elit velit, lobortis sed interdum at, vestibulum vitae libero. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quisque iaculis ligula ut ipsum mattis viverra. · * ...
-
patient care specialist
Found in: Careerbuilder One Red US C2 - 2 days ago
BrightSpring Health Services New York, NY , USA, United StatesAmerita · Come join our closed-door specialty infusion pharmacy Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infu ...
-
Travel Care Specialist
Found in: One Red Cent US C2 - 2 days ago
Peter Pan Bus Lines New York, United StatesA Travel Care Specialist (TCS) must:Must be available to work a variety of shifts, including nights, weekends and holidays. · Have the proven ability to communicate fluently in English (verbally and written); a second language (especially Spanish) is a plus. · Is detail oriented, ...
-
patient care specialist
Found in: Careerbuilder One Red US C2 - 2 days ago
BrightSpring Health Services New York, NY , USA, United StatesAmerita · The Patient Care Specialist will serve as the Voice of Amerita and will be the primary contact for our patients, pharmacies, and medical professionals utilizing Amerita's services. The specialist will field inbound and outbound requests such as: calls to onboard new pat ...
-
Client Care Specialist
Found in: ZipRecruiter Test10S US C2 - 2 days ago
FYZICAL Therapy and Balance Centers New York, United StatesJob Description · Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Brooklyn, NY, that is a perfect fit for you · As the firs ...
-
patient care specialist
Found in: Careerbuilder One Red US C2 - 2 days ago
Res-Care, Inc. New York, NY , USA, United StatesOur Company · Amerita · Overview · Come join our closed-door specialty infusion pharmacy Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most ...
-
community care specialist
Found in: Careerbuilder One Red US C2 - 2 days ago
Goddard Riverside New York, NY , USA, United StatesCommunity Care Specialist (Temp) · Job Details · Job Location · Stanley M. Isaacs- Senior - New York, NY · Salary Range · $ $18.53 Hourly · Description · Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Cen ...
-
Customer Care Specialist
Found in: Lensa US 4 C2 - 1 day ago
WHOISHIRING New York, United States2767 results Created last 30 days Sort by relevance Change Location **Customer Care Specialist** · **Broadly** · **Other full-time** · New York, NY Just Now Broadly is changing the way local service businesses grow. We help thousands of local service businesses attract, retain ...
-
Customer Care Specialist
Found in: Lensa US 4 C2 - 18 hours ago
Assurant New York, United StatesWhen you walk through our door, you're not just starting a job. You're starting a career at a company that cares about you. Our offices are a community of people passionate about engaging and helping people across the country. · With competitive pay and benefits that start on yo ...
-
patient care specialist
Found in: One Red Cent US C2 - 2 days ago
BrightSpring Health Services New York, United States· PATIENT CARE SPECIALIST · Job Locations · US-NY-NEW YORK · ID · Line of Business · Amerita · Position Type · Full-Time · Pay Min · USD $20.00/Hr. · Pay Max · USD $26.25/Hr. · Our Company · Amerita · Overview · Come join our closed-door specialty infusion pharmacy Amerita is a ...
-
Customer Care Specialist
Found in: Lensa US 4 C2 - 1 day ago
Broadly New York, United States**Customer Care Specialist** · New York, NY / Customer Success / Full-time Remote Broadly is changing the way local service businesses grow. We help thousands of local service businesses attract, retain, and "wow" their customers with powerful customer experiences. Our mission i ...
-
Customer Care Specialist
Found in: ZipRecruiter Standard US C2 - 2 days ago
New York Shuk New York, United StatesJob Description · Job DescriptionCOMPANY DESCRIPTION · New York Shuk is a Brooklyn-based maker of handcrafted Middle Eastern pantry staples. Our products are an important part of our personal story - they represent our mission to keep our culinary heritage alive, while also givin ...
Bilingual Customer Care Specialist - New York, United States - Assurant
Description
When you walk through our door, you're not just starting a job. You're starting a career at a company that cares about you. Our offices are a community of people passionate about engaging and helping people across the country.
With competitive pay and benefits that start on your first day, Assurant's a company ready to invest in you. But don't take our word for it. Our benefits speak for themselves. Here's just a peek at what we offer:
Generous paid-time-off package with 23 total days, including holidays, within your first year
What is a Customer Care Specialist at Assurant?
The Customer Care Specialist is a key position within Assurant because you're the voice of our organization and clients. You're highly valued as our customer's primary point of contact, and you care about helping others. The customer experience is at the forefront of all you do, exceeding expectations at every turn. You're a listener, problem solver and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution.
Why You Should Consider This Role
Assurant is the company that protects and secures the places people live and the things they buy. We're a Fortune 500 company with approximately 16,000 employees in 21 countries across North America, Latin America, Europe and Asia-Pacific. We help keep life running smoothly for more than 300 million people around the world. Protecting 38 million mobile devices. 40 million motor vehicles. 80 million appliances. 36 million mortgages. And that's just the beginning.
The Ideal Candidate Will Have
$ $24.03
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Expected application deadline is
If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at
For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America's Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.