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prn bed coordinator
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infusion scheduling coordinator prn - Camden, NJ , USA, United States - Cooper University Health Care
Description
About UsAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team.
Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols.
We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.Short Description
Strong emphasis on customer service including telephone etiquette and working well in front of patients in a busy waiting area.
Facilitate patient access to infusion and schedule coordination. Collaborates with management to keep informed on scheduling and escalates barriers in scheduling.
Handle multiple patient needs such as check in, phones and lab registration and keeping patients informed, or- check out and scheduling next infusion appointment, phones and working on inbox of infusion scheduling needs.
Must be knowledgeable of medical terminology, medical insurance, professional billing requirements, and must possess excellent communication skills both verbal and written.
Develop ability to know what request or questions need to go to a RN, provider or manager. Offers recommendations to improve process and service.
Collaborate closely with Nursing to ensure schedule requests and provider request consider department and patient needs.
Must be skilled in use of computers and applications.
Must have the ability to be organized and self-directed.
Experience Required
1 year of appointment scheduling, insurance verification or registration experience in a hospital or physician office required. Medical Terminology preferred.
Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.
Excellent customer service skills with strong interpersonal skills and phone etiquette are required.
Education Requirements
High School Diploma or Equivalent required. College degree preferred
Special Requirements
Computer IDX training program to include: Registration, Scheduling, E-Commerce, and FSC Knowledge of Epic messaging.
Requirement:
All new employees must be trained in appointment scheduling and Patient Registration and successfully pass all training requirements within their probationary period.