- Provide on-going training of company policies & procedures
- Develop and implement strategies for property's success
- Communicate regularly with Portfolio Directors on the ever-changing needs of a property and staff
- Assist in the development of a marketing plan in collaboration with the Marketing Department
- Identify opportunities for improvement on the day-to-day operations of the property
- Observe market leasing velocity and develop plans to counteract negative trends
- Assist in the rollout of new operational initiatives and portfolio-wide campaigns
- Analyze reports weekly and monthly to target weaknesses
- Travel to properties to serve as a support for on-site teams
- Collaborate with Leadership on updating policies & procedures for on-site teams
- Assist in portfolio-wide marketing efforts, including renewal and new leasing campaigns
- Participate in the opening of new developments as they are added to the operating portfolio
- Manage communications among the property's support wheel, including the Portfolio Director, Marketing Coordinator, Subject Matter Expert, and Management Services team
- Provide directives for updates to the properties' software system to ensure compliance with TDC policies
- Assist in the training of new support staff team members to better serve the on-site teams
- Support property and corporate team members in identifying market and property trends that require a change in leasing strategy
- Serve as a source of market and property knowledge for executive team members and partners
- Participation in weekly meetings to review property performance and discuss opportunities for improvements
- 3 - 5 years of experience in property management preferred
- Experience successfully managing an on-site team
- Travel to designated markets as needed
- Willingness to learn new software or cloud-based programs that improve operational efficiencies
- An interest in assisting in portfolio-wide initiatives outside of the assigned portfolio
- Experience communicating with a diverse set of audiences, including residents, parents, staff, executives, and partners
- Proficiency in Microsoft Excel is essential
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National Strategy Manager - Houston, United States - Dinerstein Companies
Description
National Strategy Manager - The Dinerstein Companies - Houston, TX
The Dinerstein Companies (TDC) is hiring a Houston-based National Strategy Manager to support a portfolio of owner-managed student properties across the country. This position reports to the Executive Vice President - Student and works closely with the Director of Leasing and Innovation and Portfolio Directors to support and implement portfolio-wide initiatives and campaigns focused on making The Dinerstein Companies the country's premier management company. The National Strategy Manager is an integral member of our corporate support within TDC Management working to lead the industry and properties with innovative, forward-thinking methods to exceed property and portfolio goals.
Core Responsibilities
The National Strategy Manager will have a portfolio consisting of student housing communities within The Dinerstein Companies' growing portfolio. This individual will work closely with the company's marketing, accounting, human resources, technology, and management services teams to ensure the successful operational and financial performance of the property.
As a member of the Property Management Leadership team, the National Strategy Manager will attend quarterly Leadership Meetings and participate in operational projects in collaboration with other Leadership team members. These projects are aimed at ensuring The Dinerstein Companies remains the most innovative management company in the country.
National Strategy Managers are responsible for reporting on variances in YOY market trends, finding solutions for recurring issues on site, and assisting the Portfolio Directors to minimize reporting errors. This role involves minimal to moderate communications with our external partners.
The ideal candidate for the Strategy Manager role would have the following qualifications:
The Dinerstein Companies (TDC) has been building and managing the nation's finest apartment communities for over sixty years with a focus on quality, integrity, and sustainability. As one of the nation's largest developers of multi-family and student housing, TDC has completed over fifty-two thousand apartments units in twenty-six states. The company is also one of the leading "green" developers in the country with a total of $1.3 Billion in LEED product completed or currently under construction. Whether it's luxury mid-rise, high-rise student, or the most innovative off-campus student housing, TDC has the experience, expertise and reputation for developing the best properties possible.
TDC has directed the leasing and management at more than 46 locations in 28 states, with most student locations adjacent to the nation's largest public universities. Since 1997, TDC has been among the largest managers of new student lease-ups in the country and is recognized as a premier student housing manager and pioneer. Our sophisticated midrise properties are primarily urban developments built in the best markets ideal for convenience, walkability, transportation, and retail. The Management Team is involved throughout the entire process of pre-construction and development to ensure we build with our customers' needs in mind.
Our Mission Statement:
To do right- by our residents, our employees, and our partners.
To improve the areas in which we work.
To develop sustainable communities that endure.
Why Join The Dinerstein Companies
We are an experience company. Not a management company.
We wake up each day with a renewed mission towards genuine hospitality and authentic care. We seek to build and encourage relationships that create lasting memories. People will know why we love our work by the way they feel after each encounter with our team and our communities. The extra degree of customer service makes all the difference. TDC looks for dynamic individuals who are eager to be the face of our company, brand, and property in the markets that we serve. Team members should embody the Core Values of The Dinerstein Companies:
The TDC Way
We play nice but we play to win. We are always HONEST, HUMBLE, and RESPECTFUL to each other and the outside world. If we don't win the right way, we don't win.
Teamwork
Our business is a partnership with our team members, residents and investors.
Service
We deliver the extra degree of service. One extra degree makes all the difference.
Safety
Safety drives us. We keep our team members and partners out of harm's way.
Commitment
We make each decision with a long term focus.
Evolve
We are always learning and improving. We don't repeat our mistakes.
Celebration
We take the time to appreciate and recognize our accomplishments and success.
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