- Fully embrace Service Excellence initiative by demonstrating "customer-first" actions for all internal and external customers and accepting responsibility and accountability for demonstrating empowerment decisions and actions during daily work.
- Oversee operations team including full-time staff, seasonal employees and interns.
- Assist in all programming sales and prospecting while working closely with sales and marketing staff.
- Maintain detailed reports including field usage, state breakdown, and sales dashboard.
- Production and maintenance of game schedules, programming calendars and budgets.
- Assist General Manager with selection and evaluation of the facility umpire assignor.
- Is main point of contact between the umpire assignor and The Ripken Experience Pigeon Forge.
- Oversee and execute baseball operations functions including scheduling, camps, and facility maintenance at The Ripken Experience Pigeon Forge.
- Assist General Manager in determining operations inventory quantities such as baseballs, awards, gifts.
- Maintain and develop relationships in the local community, assisting with implementation of local and national partnerships.
- Maintenance of backend registration system including programming calendar, tournament details, fulfillment materials, tournament scores and related content.
- Serve as on-site tournament director for both baseball and softball tournaments and spring training programming.
- Work closely with all areas of facility operations as needed including maintenance, food and beverage, retail, finance, sponsorship fulfillment and administration.
- Promote a synergistic relationship with team members in all department and divisions.
- Ensure professional development to enhance work knowledge, skills and abilities.
- Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations and requirements. Adhere to Company ethical requirements, demonstrating the utmost integrity in all professional and personal matters.
- Observe and enforce proper safety procedures.
- Ensure completion of work responsibilities and special projects in accordance with the designated timeframe, as determined by the reporting leader.
- Provide reporting leader with feedback, ideas and suggestions on a timely basis.
- Perform other duties as assigned.
- Bachelor's degree in Business Administration, Sports Management, Marketing, or related field
- 3-5 years experience in event management, tournament operations or similar career
- Working knowledge of the game of baseball and softball and tournament/camp operations
- First Aid certification and AED certification
- Sales experience
- Excellent communication skills
- Excellent organization skills
- Computer skills (Microsoft Word and Excel)
- Strong customer service skills
- Ability to work in a team environment
- Ability to multi-task
- Effective leadership skills
- Positive and effective customer service skills
- Willingness to work long hours, nights, holidays and weekends as needed
- Master's degree in Business Administration, Sport Management, or related field
- Customer service experience
- Prior tournament and/or camp operations experience
- Work history which involves creativity in a high volume, baseball tournament or camp setting
- Demonstrated ability to work in fast-paced, stressful environment
- Excellent time management skills
- Stand or walk for long periods of time
- Routinely exposed to extreme hot/cold weather conditions
- Required to work flexible schedule based on the needs of the business
- Be able to lift 40 pounds
-
Baseball Operations Coordinator
1 day ago
Ripken Baseball, Inc. Pigeon Forge, United StatesSummary · As a successful Baseball Operations Coordinator, you will assist in organizing weekend, spring and summer tournament programming at the world-class facility in Pigeon Forge, TN. The position will play an integral role in scheduling for all core lines of programming, ope ...
-
Baseball Operations Manager
2 days ago
AEG Pigeon Forge, United StatesOverview:Assist in supervision of successful tournament and specialty program planning, staffing, and operation.The Baseball Operations Manager coordinates all programming personnel and is responsible for execution of successful events, including baseball and softball activities. ...
-
Baseball Operations Manager
1 week ago
Ripken Baseball, Inc. Pigeon Forge, United StatesOverview: · Assist in supervision of successful tournament and specialty program planning, staffing, and operation. The Baseball Operations Manager coordinates all programming personnel and is responsible for execution of successful events, including baseball and softball activit ...
-
Baseball Operations Manager
1 day ago
AEG Pigeon Forge, United StatesOverview: · Assist in supervision of successful tournament and specialty program planning, staffing, and operation. The Baseball Operations Manager coordinates all programming personnel and is responsible for execution of successful events, including baseball and softball activit ...
-
Baseball Operations Manager
2 days ago
Ripken Baseball Pigeon Forge, United StatesJob Description · Job DescriptionOverview: · Assist in supervision of successful tournament and specialty program planning, staffing, and operation. The Baseball Operations Manager coordinates all programming personnel and is responsible for execution of successful events, includ ...
-
Director, Baseball Operations
1 week ago
AEG Pigeon Forge, United StatesOverview: · The Director of Baseball Operations is responsible for driving revenue through all lines of programming including weekend, summer and spring training tournaments, camps, clinics and a variety of specialty programs. Assist the General Manager with administrative dutie ...
-
Director, Baseball Operations
6 days ago
Ripken Baseball Pigeon Forge, United StatesThe Director of Baseball Operations is responsible for driving revenue through all lines of programming including weekend, summer and spring training tournaments, camps, clinics and a variety of specialty programs. Assist the General Manager with administrative duties from point ...
-
Baseball Operations Coordinator
2 days ago
Ripken Baseball Pigeon Forge, United StatesJob Description · Job DescriptionSummary · As a successful Baseball Operations Coordinator, you will assist in organizing weekend, spring and summer tournament programming at the world-class facility in Pigeon Forge, TN. The position will play an integral role in scheduling for a ...
-
Baseball Operations Internship
2 days ago
Ripken Baseball Pigeon Forge, United States InternshipSHIPJob Description · Job DescriptionOverview: · As a successful intern, you will be responsible for assisting with the operations side of high school softball spring training and weekend tournaments at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship. Internship ...
-
Baseball Operations Internship
15 hours ago
Ripken Baseball Pigeon Forge, United States InternshipSHIPJob Description · Job DescriptionOverview: · As a successful Intern, you will be responsible for assisting with operations during our summer week-long events at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship, while also being able to earn college credit. · ...
-
Director, Baseball Operations
5 days ago
teamworkonline Pigeon Forge, United StatesOverview:The Director of Baseball Operations is responsible for driving revenue through all lines of programming including weekend, summer and spring training tournaments, camps, clinics and a variety of specialty programs. Assist the General Manager with administrative duties fr ...
-
Baseball Operations Intern
19 hours ago
teamworkonline Pigeon Forge, United StatesOverview: · As a successful Intern, you will be responsible for assisting with operations during our summer week-long events at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship, while also being able to earn college credit. · Responsibilities: · Serve as a to ...
-
Food & Beverage Staff - Seasonal
1 week ago
Ripken Baseball, Inc. Pigeon Forge, United StatesJob Overview: · Assist the Food and Beverage team in providing excellent customer service and fulfilling the customer needs efficiently and timely. This position will be under the direct supervision of the Food and Beverage Coordinator. · About Ripken PF: · The Ripken Experience ...
-
Social Media Intern
20 hours ago
AEG Pigeon Forge, United StatesOverview: · As a successful Social Media Intern, you will be responsible for assisting with operations during our summer week-long events at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship, while also being able to earn college credit. · Responsibilities:Ab ...
-
Social Media Internship
15 hours ago
Ripken Baseball Pigeon Forge, United States InternshipSHIPJob Description · Job DescriptionOverview: · As a successful Social Media Intern, you will be responsible for assisting with operations during our summer week-long events at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship, while also being able to earn colleg ...
-
Seasonal Retail
1 day ago
Ripken Baseball Pigeon Forge, United StatesJob Description · Job DescriptionSummary: · As a member of The Ripken Experience Retail team, you will be required to assist with the operation of our on-site merchandise store. · About Ripken PF: · The Ripken Experience Pigeon Forge is a state-of-the-art sports complex located ...
-
Food and Beverage Manager
1 day ago
Ripken Baseball Pigeon Forge, United StatesJob Description · Job DescriptionOverview: · The Food & Beverage Manager will be required to assist with the day-to-day operation of The Ripken Experience – Pigeon Forge concessions areas and operations. · Responsibilities: · Oversee the Clubhouse Grill, satellite concession sta ...
-
Food and Beverage Manager
1 day ago
AEG Pigeon Forge, United StatesOverview: · The Food & Beverage Manager will be required to assist with the day-to-day operation of The Ripken Experience - Pigeon Forge concessions areas and operations. · Responsibilities: Oversee the Clubhouse Grill, satellite concession stands, and food and beverage for VIP ...
-
Facilities Intern
1 week ago
Ripken Baseball Pigeon Forge, United StatesJob Description · Job DescriptionOverview: · As a successful Facilities Intern, you will be responsible for assisting the Facilities team, under direction of the Facility Manager, with day-to-day operations and upkeep of the complex during Spring Programming at the Ripken Experie ...
-
Retail Coordinator
1 day ago
Ripken Baseball Pigeon Forge, United StatesJob Description · Job DescriptionOverview: · Under the direction of the General Manager, the Retail Coordinator will be responsible for directing and expanding the retail and merchandising business of Ripken Pigeon Forge. The Retail Coordinator will assist with setting the busine ...
Director, Baseball Operations - Pigeon Forge, United States - Ripken Baseball
Description
Job Description
Job DescriptionOverview:
The Director of Baseball Operations is responsible for driving revenue through all lines of programming including weekend, summer and spring training tournaments, camps, clinics and a variety of specialty programs. Assist the General Manager with administrative duties from point of sale, to planning and executing all lines of programming.
Responsibilities:
Qualifications:
Required:
Preferred:
Working Conditions / Special Physical Requirements:
