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    Food and Beverage Manager - Pigeon Forge, United States - Ripken Baseball

    Ripken Baseball
    Ripken Baseball Pigeon Forge, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Overview:

    The Food & Beverage Manager will be required to assist with the day-to-day operation of The Ripken Experience – Pigeon Forge concessions areas and operations.

    Responsibilities:

    • Oversee the Clubhouse Grill, satellite concession stands, and food and beverage for VIP Suites.
    • Ensure food orders are prepared in a timely manner and that purchases are completed efficiently in a fast-paced environment.
    • Maintain point of sale and inventory control system on a daily basis.
    • Secure relationships with food and beverage vendors and place all food and beverage product orders.
    • Design and implement a yearly concessions plan (including menus) to increase revenue, increase food and beverage quality, while improving customer service and limiting food and labor costs.
    • Receive and store all food and beverage inventory.
    • Maintain daily and monthly inventory of all food and beverage items.
    • Regularly rotate stock to ensure inventory is available.
    • Maintain daily cost of sales, cash control, and inventory.
    • Hire and train seasonal concession employees and summer interns.
    • Ensure compliance with Department of Labor, DHEC, and OSHA standards.
    • Maintain a clean, sanitary, and organized environment within the kitchen and concession stands.
    • Perform cost analysis on all products to identify the best options.
    • Promote a synergistic relationship with team members in all departments and divisions.
    • Ensure professional development by enhancing work knowledge, skills, and abilities.
    • Ensure completion of work responsibilities and special projects in accordance with the designated timeframe, as determined by the General Manager.
    • Provide leadership with feedback, ideas, and suggestions on a timely basis.
    • Perform all other duties as assigned.

    Qualifications:

    Required:

    • Bachelor's degree in Business Administration, Marketing, Culinary or related field
    • Sales & negotiation experience
    • Previous experience in managing a fast-paced concessions operation.
    • Excellent verbal and written communication skills
    • Excellent organizational skills.
    • Computer skills (Microsoft Office)
    • Good conflict resolution skills.
    • Ability to work in a team environment.
    • Ability to work around children, demonstrating patience, empathy, and understanding.
    • Ability to handle multiple tasks at one time.
    • Effective leadership skills.
    • Positive and effective customer service skills
    • Good time management skills.
    • General knowledge of the game of baseball and softball.

    Preferred:

    • Culinary background.
    • Serve Safe certified.
    • Meeting and presentation experience.
    • Demonstrated ability to work in fast-paced, stressful environment.
    • Familiarity with DHEC, OSHA, Department of Labor regulations and policies.

    Working Conditions / Special Physical Requirements:

    • Stand or walk for long periods of time.
    • Routinely exposed to extreme hot/cold weather conditions.
    • Required to work flexible schedule based on the needs of the business.
    • Routinely required to work extended hours of time including week days/nights, and weekends
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