Jobs
>
Dallas

    ServiceNow Automation Engineer/ Application Developer - Dallas, United States - Federal Reserve System

    Federal Reserve System
    Federal Reserve System Dallas, United States

    1 week ago

    Default job background
    Full time
    Description

    Company

    Federal Reserve Bank of RichmondWhen you join the Federal Reserve—the nation's central bank—you'll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we're building a dynamic and diverse team for our future.

    Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.

    About the Opportunity

    Our National IT Enterprise Service Management team has an immediate opening for a seasoned ServiceNow development professional possessing extensive experience in all facets of the platform including, but limited to, Catalog/Application Development, ITSM, ITOM and ITAM configuration/customization/support, Event Management, Discovery, ATF, Reporting, Performance Analytics and Predictive Intelligence/AIOps.

    As a ServiceNow Application Developer, you will work with Product Owners to understand requirements, build high-quality scalable and reusable code by enforcing best practices around software engineering architecture, and help improve application development, deployment, and customization.

    What You Will Do:

  • Customer Advocate providing support to users/administrators of our platform. Contributing to the growth of best practices for delivery of support services.
  • Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
  • Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations.
  • Assess, troubleshoot, resolve, and provide root cause analysis for ServiceNow Product issues.
  • Manage customers' expectations and experience in a way that results in high customer satisfaction.
  • Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
  • Subject Matter Expert in assigned areas of product functionality and utilize that expertise effectively to help customers. Share and deliver knowledge sessions with peers globally.
  • Create scripts to automate repetitive tasks or scripts to enable faster troubleshooting.
  • Work with a strong set of teams to improve developing and deploying applications and customizations.
  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs.
  • Lead the design and implementation of new products and features while also enhancing the existing product suite.
  • Help in development and mentoring of team members in various technologies and ServiceNow Platform.
  • Suggest and implement improvements to internal processes.
  • Work on technical and non-technical projects.
  • Communicate with customers and our teams through case, phone and other electronic methods.
  • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the customers.
  • Maintain impeccable case hygiene and customer related files and records.

    • Qualifications:

  • 5+ years Technical Support experience/3+ years ServiceNow experience
  • Experience in SN operational monitoring support, automation, and integration with 3rd party tools.
  • Experience as a ServiceNow Administrator, assessing, troubleshooting, resolving, and providing root cause analysis for ServiceNow Product issues.
  • Experience with the following ServiceNow Modules: Event Management, Performance Analytics, Predictive Analytics, ITSM, ITOM, ITAM, Discovery, Reporting, Catalog and Portal
  • Experience with Plugins, Spokes, Integration hub and use of API to facilitate integrations.
  • Experience with ServiceNow AppStudio.
  • Strong experience in writing/debugging on one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
  • Advanced understanding of Object-Oriented programming. Java preferred.
  • Advanced understanding of Networking concepts including TCP/IP, HTTP, SSH protocols, concepts of firewall, load balancer and ports
  • Good Experience in diagnosing performance related issues by analyzing Heap dumps or Thread Stacks
  • Good Experience in using Linux/Unix OR Microsoft Server
  • Good knowledge of the components in a web applications stack.
  • Good knowledge on RDBMS (MySQL, Oracle)
  • Familiarity with VMware, AWS, Azure, Event Management System
  • Demonstrated ability to understand the problem statement and troubleshoot complex technical issues with ease.
  • Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
  • Personal commitment to quality and customer service.
  • Ability to multi-task and efficiently manage case backlog.
  • Should be a team player working efficiently in a collaborative environment.
  • Proven ability to maintain a professional demeanor when handling complex user issues (difficult customers)

    • Other Requirements and Considerations:

  • Candidates should review the to ensure compliance with conflict of interest rules and personal investment restrictions.
  • If you need assistance or an accommodation due to a disability, please notify .
  • Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).
  • Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship.
  • The hiring range for Advisor IT Advanced is $128,700 – $160,900 annually.
  • For candidates outside Richmond, VA, listed hiring and salary ranges may be adjusted based on your geographic location.
  • Salary offered will be based on the job responsibilities and the individual's knowledge, skills, and experience as defined in the job qualifications.
  • Applications are reviewed on a rolling basis. Interested candidates are strongly encouraged to apply by January 5, 2024.

    • #FRB12

    Full Time / Part Time

    Full time

    Regular / Temporary

    Regular

    Job Exempt (Yes / No)

    Yes

    Job Category

    Information Technology

    Work Shift

    First (United States of America)
  • Imprimis Group

    Applications Developer

    1 week ago

    Imprimis Group Dallas, United States

    Job Description · Job Description IMPRIMIS GROUP IS HIRING AN APPLICATION DEVELOPER · CONTRACT TO HIRE | $70-90K · ONSITE | DALLAS/FT WORTH AIRPORT - DALLAS, TX · IMPRIMIS GROUP has partnered with a Dallas airline with a specialty in cargo logistics for An Application Developer f ...

  • Aurora Technologies

    Application Developer

    1 week ago

    Aurora Technologies Richardson, United States

    Your tasks · Conducting program adjustments or programming additional applications for our global ERP system · Integration/maintenance of interfaces · Further development of existing applications · Conducting projects and release changes · Analysis, documentation, and optimizatio ...

  • American Airlines

    Developer, IT Applications

    1 week ago

    American Airlines Dallas, United States Full time

    Intro · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with ...

  • American Airlines

    Developer/Sr Developer, IT Applications

    1 week ago

    American Airlines Dallas, United States

    Intro · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with ...

  • American Airlines

    Developer/Sr Developer, IT Applications

    1 week ago

    American Airlines Dallas, United States

    Intro · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with ...

  • American Airlines

    Developer/Sr Developer, IT Applications

    2 days ago

    American Airlines Dallas, United States

    Location: DFW Headquarters Building 8 (DFW-SV08) · Cities: · Requisition ID: 72939 · Intro · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and becom ...

  • Hudson Advisors L.P.

    Senior Application Developer

    4 days ago

    Hudson Advisors L.P. Dallas, United States

    Position Summary: · We seek a Senior Application Developer with 5+ years of professional experience and strong Python and Microsoft stack programming experience. The candidate must be fluent in the design, development, and maintenance of critical financial web applications and p ...

  • Anantak Robotics Inc.

    Robotics Application Developer

    1 week ago

    Anantak Robotics Inc. Dallas, United States

    Anantak is a developer of autonomous driving technology. We work with F500 companies to enable unprecedented levels of performance, work safety and reliability in their warehouse operations. Our hardware and software technology has been developed from the ground up and represents ...

  • Metasys Technologies

    Java Application Developer

    1 week ago

    Metasys Technologies Dallas, United States

    Senior Java Application Developer · 6+Month Contract · Dallas, TX (onsite) · Client is seeking a Senior Java Application Developer for an immediate contract opportunity. Join our dynamic team and contribute to cutting-edge projects leveraging NoSQL databases, Kafka Messaging, and ...

  • Orgio, Inc.

    Director of Application Development

    1 week ago

    Orgio, Inc. Dallas, United States

    As the Director of Application Development, you will oversee the planning, development, and maintenance of software applications supporting our organization's business processes. You will lead a team of developers and collaborate with various stakeholders to ensure software solut ...

  • Bee Talent Solutions

    Web Application Developer

    1 week ago

    Bee Talent Solutions Dallas, United States

    Responsibilities: · The candidate will contribute significantly to the software development projects applying expertise in .NET, Python, and web application development, alongside traditional engineering responsibilities, to deliver robust, efficient, and innovative software solu ...

  • Crossvale

    Senior Application Developer

    6 days ago

    Crossvale Dallas, United States

    Senior Application Developer · About Crossvale: · We're a catalyst for transformation. Our passion for pushing boundaries delivers top-tier solutions for our global clientele, backed by a legacy of technological leadership spanning two decades. · Why Join Us: · Work alongside ...

  • Anantak Robotics Inc.

    Robotics Application Developer

    3 days ago

    Anantak Robotics Inc. Dallas, United States

    Anantak is a developer of autonomous driving technology. We work with F500 companies to enable unprecedented levels of performance, work safety and reliability in their warehouse operations. Our hardware and software technology has been developed from the ground up and represents ...

  • McLaren Strategic Solutions (MSS)

    Everest Application Developer

    1 week ago

    McLaren Strategic Solutions (MSS) Dallas, United States

    About McLaren Strategic Solutions (MSS): · McLaren Strategic Solutions (MSS) is a technology-led business solutions company specializing in data & AI, cloud engineering, and hyper-automation for Global 1000 companies. We accelerate business outcomes by leveraging a curated ecosys ...

  • CBRE

    Archibus Application Developer

    1 week ago

    CBRE Dallas, United States

    JOB SUMMARY · Under general supervision, plans, analyzes, develops, maintains, and supports a moderately complex application or a small system. · ESSENTIAL DUTIES AND RESPONSIBILITIES · Participates in the design, specification, implementation, and maintenance of systems. · De ...

  • IT Vision Group

    Mobile Application Developer

    5 days ago

    IT Vision Group Dallas, United States

    Job Description · Job DescriptionTitle : Mobile Application Developer - Front End with Android or IOS development exp · Location: Sacremento, CA - Remote · Duration: 12 Months+ · Job Description : · Mobile Application DeveloperFront End developer with Android & IOS development ex ...

  • Yoh

    Mobile Application Developer

    2 weeks ago

    Yoh Dallas, United States

    Category: · Information & Communication Technology · Employment Type: · Direct Hire · Reference: · BH-372452 · Flutter Developer · Direct Hire · Irving, TX (Hybrid) · Looking for a skilled Mobile Developer proficient in Flutter and Xamarin to join our dynamic team. As a Mobil ...

  • Hilltop Holdings

    Director, Application Development

    1 week ago

    Hilltop Holdings Dallas, United States

    Job Description · Hilltop Holdings is looking for a Director of Application Development to lead application development and support for Hilltop Holding's investment bank (HilltopSecurities). Hilltop Holdings is a firm comprised of multiple financial services companies. This posi ...

  • McLaren Strategic Solutions (MSS)

    Everest Application Developer

    2 weeks ago

    McLaren Strategic Solutions (MSS) Dallas, United States

    About McLaren Strategic Solutions (MSS): · McLaren Strategic Solutions (MSS) is a technology-led business solutions company specializing in data & AI, cloud engineering, and hyper-automation for Global 1000 companies. We accelerate business outcomes by leveraging a curated ecosy ...

  • CoolSnail

    Mobile Application Developer

    4 days ago

    CoolSnail Dallas, United States

    Job Description · Job DescriptionJob Title: Mobile Application Developer - Android · Work address: Atlanta, GA, HYBRID. Open to Dallas TX 75201 as well · Notes : · This is NOT remote, Currently we are going to office once in a week and eventually we need to go 3 times a week ( Ma ...