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    IT Help Desk Lead - Doral, United States - TEKsystems

    TEKsystems
    TEKsystems Doral, United States

    3 weeks ago

    TEKsystems background
    Description
    :

    1:

    Install, configure and provide ongoing support for desktop computers, Laptops, iPhone's, iPad's, Printers, peripherals and software.

    2:

    Ensure that desktop computer are networked and interconnect with Active Directory, File/Print servers, Internet Access, etc.

    3:

    User information Backup and recovery

    4:

    Perform ticket documentation using the Platform of Service Now, Follow-Up and closure for all User-HelpDesk interactions.

    5:

    Diagnostics and support for telephone systems.

    6:

    Support MS Office 365, Microsoft Intune in order to manage the Mobile Devices (iPhone and iPads).

    7:

    Support and assist remote user's connecting using the new VPN connections.

    Skills:

    Active directory, Troubleshooting, servicenow, Help desk support

    Experience Level:

    Intermediate Level

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership. TEKsystems is an Allegis Group company.


    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    #J-18808-Ljbffr
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