- Research, resolve and follow up on any service/technical issues in a timely manner.
- Create, update, and maintain case records in our ticketing system.
- Document and analyze issues and new requirements.
- Test new solutions and functionalities
- Assist with user training and process documentation.
- Collaborate with the technical team.
- Initiate virtual sessions to troubleshoot issues, to answer inquiries and gather requirement.
- French or European citizens
- Between 18 and 28 years old
- To be from a country other than the host country
- Graduated
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VIE - 18 months - Junior Financial Systems Analyst F/M - Boston - Groupe BPCE
Description
de l'entrepriseClasse parmi les principaux gestionnaires d'actifs au monde avec plus de 1 000 milliards d'euros d'actifs sous gestion 1 , Natixis Investment Managers (Natixis IM) propose une gamme de solutions diversifies couvrant diffrents types de classes d'actifs, de styles de gestion et de vhicules, y compris des stratgies et des produits innovants rpondant aux critres environnementaux, sociaux et de gouvernance (ESG) ddis au dveloppement de la finance durable.
Les quipes de Natixis IM travaillent en partenariat avec leurs clients - investisseurs institutionnels, fonds d'investissement, entreprises et particuliers - afin de comprendre leurs besoins spcifiques et de leur fournir des informations et des solutions d'investissement adaptes leurs objectifs long terme.
Grce l'approche multi-boutique de Natixis IM, les clients peuvent ainsi bnficier de la rflexion et de l'expertise d'une vingtaine de socits de gestion active.
Natixis Investment Managers International (Natixis IMI) est la principale socit de gestion de Natixis IM en Europe. Elle runit 3 activits :
•Les activits de distribution en France de l'offre en gestion d'actifs de Natixis IM ;
•Le ple de gestion " Solutions " qui a vocation proposer des offres innovantes et forte valeur ajoute, construites principalement partir des expertises de gestion des diffrents affilis de Natixis IM ;
•Une plateforme de centres d'expertises (fonctions support) au service des activits de distribution et des affilis.
Natixis IMI poursuit son dveloppement et renforce sa prsence en France et l'international, en s'appuyant sur l'expertise de ses quipes et sur le modle multi-affilis de Natixis IM.
1 Valeur nette des actifs au 30 dcembre 2022.
Chez Natixis IM et Natixis IMI, nous avons cur de promouvoir la diversit et l'inclusion sous toutes ses formes, sans distinction de genre, ethnicit, religion, orientation sexuelle, handicap et statut social. Nous sommes persuads qu'un tel environnement favorise l'quit entre nos collaborateurs et est bnfique pour nos clients et nos communauts. Nous nous engageons trouver des ajustements raisonnables pour les candidats lors de notre processus de recrutement. Veuillez nous faire part d'ventuels changements apporter au processus de candidature pour le rendre plus simple et plus confortable pour vous.
Poste et missions
Applicant will be working with team members in different geographies to ensure our applications and information systems are aligned with current and future business requirements and processes. The candidate will develop an understanding of the relationship between technology and traditional finance/accounting processes in Financial Asset Management. Responsibilities revolve around providing day-to-day support, troubleshooting and resolving incidents and liaison with technical teams. Additionally, they will analyze current business process and gather requirements to assist in designing solutions, configure, test and implement changes.
Role activities:
Profil et comptences requises
Qualifications:
•Interest in Technology and Accounting/Finance.
•Some familiarity with basic accounting principles.
•Strong organizational and multi-tasking.
•Self-starter with strong work ethic.
•Ability to learn and comprehend new systems and business processes quickly.
•Strong attention to detail and accuracy.