- Move-in experience: Create a seamless move-in experience to ensure residents feel welcomed and appreciated.
- Creates an environment of openness and cooperation to achieve the community's resident satisfaction and retention goals by sponsoring various resident activities and events, organizes, coordinates, and implements resident services, functions, and programs.
- Oversees the lease renewal program, including various resident lease renewal functions, managing the communication and notification process, and assisting with resident move-outs as necessary.
- Provides an exceptional move-in experience to ensure residents feel welcomed and appreciated in accordance with established policies and procedures.
- Promotes resident satisfaction and retention by responding quickly and courteously to resident concerns, complaints, questions, and requests in a timely manner, and takes prompt action to solved problems and identify opportunities for improvement.
- Supervises the community's experience team members by interviewing, hiring, orienting, and developing employees, and manages their performance in accordance with Company policies, values, and business practices.
- Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
- Directs the community's marketing and advertising activities, overseeing on-site traffic, and ensuring an appropriate inventory of "ready" apartments are available.
- Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops, and implements short- and long-term marketing plans and goals to sustain occupancy.
- Develops print and internet advertising strategies, uses available technology to promote the community.
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Employee Experience Manager
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PEROT MUSEUM OF NATURE AND SCIENCE Dallas, United StatesJob Details · Job Location · The Perot Museum of Nature and Science - Dallas, TX · Position Type · Full Time · Description · The Donor Experience Manager will serve as a key front-line fundraiser, advancing relationships with and increasing support from individuals who have the c ...
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Employee Experience Manager
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Guest Experience Manager
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Ryan, LLC Dallas, United StatesWe are seeking a highly skilled and detail-oriented Website Experience Manager to lead the technical maintenance and strategic optimization of our website. As the Website Experience Manager, you will play a crucial role in ensuring the website's functionality, user experience, a ...
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InfoVision Inc. Dallas, United StatesJob Title: Business Analyst & Customer Experience Specialist · Location: Dallas, TX (onsite from day one – Three days onsite in a week) · Contract Length: Long Term · Role Overview: · This hybrid role combines the strategic insights of a Business Analyst with the customer-centri ...
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Senior Manager, Customer Experience
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Centraprise Dallas, United StatesPosition: Test Data Management with Healthcare Domain Experience · Location: Chicago ,Il/Dallas, TX(Remote) · Duration: Fulltime Permanent · USC, GC ,GC-Ead workable for this fulltime role · Position Description: · Years of exp Required: 08-10 Years · Mandatory Needs: · US Heal ...
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Live Nation Worldwide, Inc. Irving, United States Part timeTHE JOB · Venue Nation is seeking an Employee & Guest Experience Manager for the Pavilion at Toyota Music Factory.The Experience Manager will be responsible for administering various corporate and venue designed initiatives that support employee engagement and recognition progra ...
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Website Experience Manager
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Ryan, LLC Dallas, United StatesWebsite Experience Manager page is loaded · Website Experience Manager · Apply · locations · Dallas · time type · Full time · posted on · Posted 3 Days Ago · job requisition id · R · We are seeking a highly skilled and detail-oriented Website Experience Manager to lead ...
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ClubCorp Dallas, United StatesJob Description · We are Invited. · At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about br ...
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Employee Experience Manager
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American Bath Group Dallas, United StatesJob Title: · Employee Experience Manager · Department: · Employee Experience Management · Location: · Dallas (Irving), Texas · Reports to: · Derick Stonecipher, Organizational Psychologist/Director of Employee Experience · Job Type: · Full-time · Job Summary: · The Employee ...
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Manager Customer Experience
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77 Consultants Dallas, United StatesJob Description · Job DescriptionPosition Overview: · The Assistant Retail Manager for the Chestnut Hill location will lead a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants to deliver exceptional service to the customers. The role involves c ...
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Manager Customer Experience
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Baylor Scott & White Health Dallas, United States Full timeJob Summary · This role will be responsible for managing the cross-functional team members and the day-to-day team activities of 1-2 journey solutions focusing on enabling cross-functional collaboration, coordination, and delivery of exceptional customer experience. This role wil ...
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Managing Director, Product Experience
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West Monroe Dallas, United States Full time· Are you ready to make an impact? · Managing Director, Product Experience & Engineering Lab (GTM Focus) · We invent, build, and scale digital products for product-led businesses within industries that have tremendous impact on peoples' lives. We are shippers, makers, and craft ...
Experience Manager - Dallas, United States - Greystar Worldwide, LLC
Description
The Experience Manager is responsible for creating an environment of openness and cooperation to achieve the community's occupancy, resident satisfaction and retention goals while partnering with the centralized leasing team to help prospects with on-site leasing activities.
Resident experience:
The first point of contact to meet the needs of all residents utilizing in-depth knowledge of the community and its functions promoting an exceptional living experience for all residents, achieving community goals surrounding resident satisfaction and retention.
Renewal Experience:
Take a pro-active approach to resident renewals by maintaining connections through the lifecycle and prior to the renewal.
Problem Resolution:
Promotes resident satisfaction and retention by responding quickly and courteously to resident concerns, complaints, questions, and requests in a timely manner, and takes prompt action to solve problems and identify opportunities for improvement.
Leasing experience:
Supports the activities of the central leasing team to coordinate the communities leasing and touring activities.
JOB DESCRIPTION
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Corporate Positions:
In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.
Onsite Property Positions:
In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.
Greystar seeks to attract, recruit, advance and retain top talent.Greystar's compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.
Robust Benefits Offered for Full-timeTeam Members:
Medical, Dental, Vision, Life
401(k) with Company Match (eligibility required)
Short-term & Long-term Disability
Critical Illness/Accident/Hospital Indemnity Plans
Employee Assistance Program
Generous Paid Time Off:
Time off benefits include vacation, holidays, personal days, and sick time and parental leave
For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
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