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Customer Experience Associate Account Manager - Dallas, United States - Nokia
Description
** Customer Experience Associate Account Manager**
****
New ???? CX Customer Experience We are looking for an Associate Account Manager that will support customer teams responsible for selling to our North American customers, while learning the full scope of Nokias sales functions in preparation to fulfill a full Account Manager role. As part of our comprehensive sales development program, the Associate will have the opportunity to be exposed to the full sales life cycle, engage with different customer teams and sales support functions, and establish their role in helping our customers navigate advancing technology. * Learn to cultivate sales relationships for strategically important accounts / within broad product or business areas and develop sales strategies and practices to achieve order and revenue targets and service goals for the customer accounts.
Partner with sales engineers to understand customer challenges and requirements, then drive orders by collaborating on innovative solutions and product development in support of operator needs.
Participate in pricing strategies as well as contract negotiations and provide sales support to generate orders.
Learn to maintain a sales forecast and build a sales funnel in which includes high and low probability opportunities
Detail oriented, relationship-building skills and focus on a high level of customer service
Willingness to contribute with creative, out-of-the-box solutions, to problems arising in a dynamic environment, under high market pressure
Ability to travel up to 25% of the time in first year; travel requirements may increase in future years with experience.
Excellent written and verbal communication skills
Experience with Microsoft Office tools.
Previous internship/work experience in sales support role.
Experience in a high tech and/or telecom environment.
Additional Information
For US job positions only: Vaccination Requirements: As a federal contractor & pursuant to Presidential Exec. Order 14042, Nokia mandates for all employees a COVID-19 vaccination or an approved religious or medical accommodation.
CX Customer Experience
? Dallas, Texas, United States
???? Sales Strategy, Operations & Support
? Requisition #: P8