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    Branch Manager - Louisville, United States - Opcpest

    Opcpest
    Opcpest Louisville, United States

    1 day ago

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    Description

    ** Branch Manager**

    **Job Category****:** Outside Service Technician **Requisition Number****:** BRANC16946 Showing 1 location **Job Details**

    **Description**

    **OPC Pest Services** is one of the largest 100 pest management firms in the country Our mission is to help protect our customers health and property by providing valuable, high quality solutions delivered by passionate professionals. We have built our reputation on our companys belief of putting the customer experience first and the **Branch Manager** is key to delivering on this purpose. The Branch Manager will learn the Pest Management industry and OPC methods from field service to office administration.

    The Successful Branch Manager will be responsible for . . .

    Planning and controlling the budget including revenue, profit, sales and expenses for the branch

    Responsible for the recruitment, interviewing, selection and training of new employees

    Developing and maintaining a network of strategic business contacts to grow sales and support customer service

    Setting work hours and approving time off for personnel to meet staffing needs

    Conducting annual performance appraisals on assigned personnel

    Handling employee relations issues (complaints, performance/attendance issues, disciplinary actions, terminations, etc.)

    Handling customer complaints; investigates and resolves customer service concerns

    Scheduling and reviewing daily routes. Responsible for route completion

    Determining the products/chemicals required by staff and monitor the availability and use of such products

    Monitoring team vehicle use, equipment condition, and overall operating efficiency

    Monitoring production goals of assigned personnel and addresses deficiencies as necessary

    Recognizing excellence and mentors employees for advancement opportunities and celebrates team success

    Maintaining a positive work environment by communicating consistently with service staff through formal and informal means

    Taking advantage of continuing education courses to improve/increase their knowledge in the pest control industry

    Displaying example for service staff by always being punctual, reliable, communicating effectively, and maintaining composure in difficult situations

    Identifying opportunities for improvement of team members and provides additional training, tools or resources

    Taking quick and decisive action when necessary to remedy issues, either with service staff or customers

    Delegating work to service staff that would enhance their skills and allow more time for staff management duties

    Leading by example and words and actions are consistent with stated company policies and procedures

    Encouraging input, suggestions, and feedback by team members

    Completing a minimum of $3,000 a month in production

    Encouraging and monitoring for safety compliance and taking initiative to identify and correct unsafe/hazardous conditions

    Responding positively to company objectives and accepts and implements change initiatives

    **We Offer**

    **Competitive pay with a commission-based earnings potential**

    Market leading software including a company provided Smart phone

    Comprehensive benefits package including medical, dental, vision & life insurance

    401(k) plan with company match, employee stock purchase plan

    A generous Paid Time Off (PTO) plan, and paid holidays

    Employee discounts through the Rollins Marketplace

    **W**

    OPC Pest Services is a GROWING family operated business and a QualityPro certified company

    Work with THE premier pest management company based in Kentucky who is routinely published as one of the largest 100 pest management firms in the U.S. according to PCT Magazine

    We are a part of a growing pest management industry and are in a recession resistant line of business

    OPC Pest Services is financially stable and a growing subsidiary of ., (NYSE: ROL), headquartered in Atlanta, GA.

    *****Join OUR High Quality Pest Service Team*****

    **Requirements:**

    We require ability to pass a drug screen and background check.

    **Skills**

    **Required**

    **Data Analytics** *Intermediate* **Multitasking** *Advanced* **Communication** *Advanced* **Influencing Others** *Some Knowledge* **Problem Solving Ability** *Intermediate* **Customer Focus** *Advanced* **Critical thinking** *Intermediate* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Job Security****:** Inspired to perform well by the knowledge that your job is safe **Entrepreneurial Spirit****:** Inspired to perform well by an ability to drive new ventures within the business **Education**

    **Preferred**

    Some college or better.

    **Experience**

    **Required**

    **5 years:** Management experience including P&L understanding

    **Preferred**

    **3 years:** Route experience

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)

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