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Customer Experience Representative
2 weeks ago
Snap-on Inc San Jose, United StatesOverview: · **SUMMARY**: · The Customer Experience Representative helps grow top-line sales by driving the customer experience. In addition, the Customer Experience representative supports operational excellence by supporting process conformity and improvement. · As of November 2 ...
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Customer Experience Associate
1 week ago
Hertz San Jose, United States**Pay $21/HR** · **Essential Requirements**: · - High School Diploma or equivalent · - Passion for customer service with 100% customer focus · - 2 year of customer service experience · - Ability to handle multiple tasks and have good organizational skills · - Allowed to legally d ...
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Product Manager, Customer Support Experience
1 week ago
Oracle Santa Clara, United StatesCareer Level - IC4 · **Responsibilities**: · - Define the product strategy and external launch campaign · - Work with training to deliver documentation with prioritized features · - Work to integrate with internal products and services to enhance customer effectiveness · - Coordi ...
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Customer Experience Supervisor
1 week ago
TJ Maxx Cupertino, United StatesStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more ...
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Sapphire Solutions Santa Clara, United StatesApplications can only be submitted online through our portal. Please understand that we cannot consider applications that are sent to us via email. · Job Description: The ChallengeAs part of the Customer Language Excellence team, you are responsible for coordinating legally compl ...
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Customer Experience Manager
2 weeks ago
Michaels Stores, Inc. San Leandro, United StatesStore - BAY-SAN LEANDRO, CA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer serv ...
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Customer Experience Representative
5 days ago
Snap-on San Francisco, United States PermanentSUMMARY: · The Customer Experience Representative helps grow top-line sales by driving the customer experience · In addition, the Customer Experience representative supports operational excellence by supporting process conformity and improvement. · You should have hands-on experi ...
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Customer Experience Associate
2 weeks ago
The Hertz Corporation San Jose, United StatesEssential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Allowed to legally drive a vehi Customer Experience, Associat ...
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Customer Experience Associate
4 days ago
The Hertz Corporation San Jose, United StatesPay $21/HR · Essential Requirements: · * High School Diploma or equivalent · * Passion for customer service with 100% customer focus · * 2 year of customer service experience · * Ability to handle multiple tasks and have good organizational skills · * Allowed to legally drive a v ...
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Customer Experience Representative
5 days ago
Snap-on San Jose, United StatesSUMMARY: · The Customer Experience Representative helps grow top-line sales by driving the customer experience. In addition, the Customer Experience representative supports operational excellence by supporting process conformity and improvement. · You should have hands-on exper ...
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Customer Experience Associate
1 week ago
The Hertz Corporation San Jose, United StatesPay $21/HR · Essential Requirements: · High School Diploma or equivalent · Passion for customer service with 100% customer focus · 2 year of customer service experience · Ability to handle multiple tasks and have good organizational skills · Allowed to legally drive a vehic ...
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Customer Experience Representative
3 days ago
Snap-on San Jose, United StatesOverview: · SUMMARY: · The Customer Experience Representative helps grow top-line sales by driving the customer experience. In addition, the Customer Experience representative supports operational excellence by supporting process conformity and improvement. · You should have h ...
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Customer Experience Associate
1 week ago
The Hertz Corporation San Jose, United StatesPay $21/HR · Essential Requirements: · High School Diploma or equivalent · Passion for customer service with 100% customer focus · 2 year of customer service experience · Ability to handle multiple tasks and have good organizational skills · Allowed to legally drive a vehic ...
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Customer Experience Associate
1 week ago
Hertz San Jose, United States Full timePay $21/HR · Essential Requirements:High School Diploma or equivalent · Passion for customer service with 100% customer focus · 2 year of customer service experience · Ability to handle multiple tasks and have good organizational skills · Allowed to legally drive a vehicle · Abil ...
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Customer Experience Associate
3 weeks ago
Hertz San Jose, United States Part timeWage: $21.00 hourly · Job Description:The Customer Service Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class custo ...
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Pt Customer Experience Manager
2 weeks ago
Michaels Stores, Inc. Fremont, United StatesStore - BAY-FREMONT, CA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. ...
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Part Time Customer Experience Manager
1 week ago
Michaels Stores, Inc. Livermore, United States Part timeStore - BAY-LIVERMORE, CA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer servic ...
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Part Time Customer Experience Manager
2 weeks ago
Michaels Stores, Inc. San Mateo, United States Part timeStore - BAY-SAN MATEO, CA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer servic ...
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Aryaka Networks Santa Clara, United States· Vice President, Customer Experience and Success · As the Vice President of Customer Experience and Success at Aryaka, your role is pivotal in ensuring that customers derive maximum value from the company's offerings and have exceptional experiences throughout their journey. H ...
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Vice President, Customer Experience and Success
3 weeks ago
Aryaka Santa Clara, United StatesVice President · , · Customer Experience and Success · As the Vice President of Customer Experience and Success at Aryaka, your role is pivotal in ensuring that customers derive maximum value from the company's offerings and have exceptional experiences throughout their journey ...
VP, Platform Design and Customer Experience - San Jose, CA, United States - Marketo, an Adobe Company
Description
VP, Business Capability Design & Delivery, Digital MediaDescription Our Company Changing the world through digital experiences is what Adobe's all about.
We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
The Opportunity Adobe seeks a Vice President, Business Capability Design and Delivery who will report to the Chief Information Officer, Cynthia Stoddard, and will partner closely with David Wadhwani, the President of the Digital Media organization which is a 10,000-employee operation with over $13B in annual revenue.
This individual will be responsible for providing end-to-end business process solutions for the Digital Media organization's platforms & applications through the architecture, development, release, adoption and maintenance of technology systems and services.
This leader will be responsible for managing the relationship with internal business partners while providing strategic leadership and direction to ensure alignment of technology solutions with business goals, objectives, and needs.
The successful candidate will drive innovation, improve business value, take initiative and accountability using a CIO mentality in their approach with supporting the Digital Media business.
This role will be instrumental in driving the success of our technology solutions for the business while exemplifying the Adobe Values:Create the Future, Own the Outcome, Raise the Bar, Be Genuine What you'll do Own and drive Digital Media's business application platform strategy: Define the business application strategy and identify required investments and value, while working closely with key business leaders and executive management.
Leverage technical depth and industry experience to unlock opportunities for efficiency, financial rigor, and impact to business partners. Continue to improve and scale Digital Media's business application platforms, aligning with key partners and functions. Define the Roadmaps for business applications and platforms in alignment with the Digital Media business strategy. Optimization of end-to-end business processes.Ensure adoption of technology capabilities and realization of business value Senior leader management:
Have a seat at the table and provide technology guidance to help with achieving business goals
Drive technology transformation:
Enable simplified processes and lead implementation of new solutions to power Adobe's business. Promote and practice a growth mindset to invigorate transformative initiatives and ensure successful implementation across teams.
Lead operating model transformation:
Define and implement new operating model changes to accelerate digital transformation e.g., agile strategies. Build strong partnerships with teams across ATS and Product Engineering to deliver business capabilities. Develop engagement, control, and agile-delivery standard methodologies with a relentless focus on delivering business value balanced with quality.
Shape the policies, processes and tools that drive continuous operational excellence, business architecture evolution, improved solution design practices, and high value technology selection decisions.
Ensure compliance with regulation like SOX and GDPR. What you will bring Ability to context shift / pivot and possess a "CIO-mindset". Wear the "One Adobe" Hat - optimizing for internal individual customers and for Adobe overall. Act as a "hub", connecting silos and who understands Adobe's complex business and business processes. Understand and optimize the entire customer journey representing various teams across Adobe.Ability to translate complex technical issues into non-technical language for the appropriate audience and help leaders to make appropriate trade-offs on behalf of the business.
Keen eye for optimal designs and experiences – fanatical devotion to reducing friction in customer experiences and business processes.Proven track record of leading global multi-functional teams to implement business platforms and applications and delivering an aggressive set of objectives.
Create a learning organization that's keen to experiment, measure, react and keep moving forward; an organization that acts, is data driven, and willing to experiment quickly and learn from mistakes.
What you'll need to succeed Bachelor's degree preferred in computer science, information systems, business administration or related field.
15 or more years of total experience in IT in the software industry, including: 5+ years of relevant experience, including managing multiple, large, multi-functional teams or projects, and influencing senior-level leaders and key partners.
You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you're looking to make an impact, Adobe's the place for you.Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer.We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.
Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer.We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Adobe aims to make Adobe.If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email .Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world.You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you're looking to make an impact, Adobe's the place for you.Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
There's more than meets the eye when it comes to Adobe. Adobe is proud to be an Equal Employment Opportunity and affirmative action employer.We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Adobe aims to make Adobe.If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email .Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.
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