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Tolleson

    Customer Service Representative - Tolleson, United States - TriMas Corporation

    TriMas Corporation
    TriMas Corporation Tolleson, United States

    1 week ago

    Default job background
    Description

    Customer Service Representative

    Company:
    TriMas - Martinic Engineering

    Primary Location: 8505 W McDowell Road, Tolleson, AZ 85353

    Employment Type:
    Full Time / Hourly


    Function:
    Sales

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled


    Main Duties & Responsibilities


    Builds and maintains strongrelationships with key customer contacts and assures customer satisfaction witha positive attitude, timely response, and attention to detail.

    Responsible for customer order entryand order confirmation.

    Handles incoming requests fororder status, through coordination with Engineering, Operations, Planning,Quality and Purchasing. Provides customer status on high visibility orderswhile tracking internally.

    Proactively manages on-timedelivery metrics through close internal coordination and recordkeeping.

    Supportssales team by processing quotations and proposals including pricing updates,termination charges, and leadership approvals for customer submittals.

    Provides office support includingbut not limited to answering phones, general filing, and other administrativetasks as required.


    Qualifications


    Bachelor's degree in relatedfield or High school diploma with minimum five (5) years of customer serviceexperience, preferably in an aerospace manufacturing environment; or equivalentcombination of education and experience.



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