Technical Sales Manager - Youngstown, United States - oilandgas

oilandgas Youngstown, United States

4 weeks ago

Description

Overview

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets.

Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

We are focused on technology development, digital solutions, and defining our footprint in the new energy space.

Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.

Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets.

We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.

When you join Weatherford, you instantly feel connected to something bigger a community that is grounded by our core values and driven to create innovative solutions for our customers.

We celebrate each others successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.

Weatherford is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Responsibilities

Job Purpose

The Technical Sales Manager is responsible for the delivery of the annual revenue target agreed jointly by their Geozone Sales & Director and the Geozone Business Manager (GBM) for their Product Line(s).

They shall work in conjunction with the GBM who is accountable for the operational execution that delivers the identified revenue.

The role will be accountable for delivering an accurate revenue and margin forecast based on operational activity and expenditure plans by their customers.

This is to be incorporated into the local Account Plan.

They are responsible for providing a detailed product line strategy document (their input into the Account Plan) which is to be reviewed on a regular basis, quarterly as a minimum.

This review will monitor performance and offer early indication of potential revenue gaps that the role will be responsible for addressing accordingly.

This role is predominantly a leadership role related to a team of Technical Sales Representatives and the TSM is tasked with ensuring the success of their direct reports through coaching, mentoring and clear goal identification.

Roles & Responsibilities

SAFETY, SECURITY & COMPLIANCE

Fully versed in our GEMS (Get everyone managing safety) and able to explain our commitment to operating safely and delivering quality products and services.

Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Companys Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Companys Rules to Live By

Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk.

Seeks continual improvement in Health, Safety, Security & protection of the Environment, considering responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations.

Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises.

QUALITY
Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherfords Management System

Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement.

Informed of all customer service quality incidents and able to communicate these with our client base.

OPERATIONS

They will offer support to and be supported by the Technical Sales Representatives & Account Managers to ensure effective and efficient delivery of all sales processes.

Responsible for adopting consistent & effective use of the available Software , XAIT-Porter)
Ensures Tech Sales Reps follow up on leads & opportunities assigned to them & complies with SFDC procedures.

They shall, through liaison with GBM, Tech Sales Reps & Account Managers qualify strategic business opportunities for introducing new technologies, products & services to both new and existing customers.

Accountable for the technical review & commercial proposal using Xait-Porter, inc; initial pricing.

Liaise with the Commercial & Tenders team to monitor the tender development and response process, ensuring all resources are available for highest quality submissions.

Liaise with Commercial Operations to ensure efficient and effective tender management including negotiations.
Liaise with the legal department for contract drafting and execution.

Responsible for contract review with the Tech Sales Rep & Account Manager to agree overall performance, metrics are clear and aligned with Weatherfords planned deliverables.

Develop strategic plans to strengthen WFT Identity by understanding customer/industry key objectives & aligning our Core Capabilities, assembling and disseminating market intelligence.

Oversees all areas of business risk and ensure strategies exist to mitigate these as much as possible.
Supports all customer engagement opportunities, opportunity management, contract handover and management of the contract review process.

COMMUNICATION

Ensures Tech Sales Reps understand customers needs and ensures products and services are marketed, positioned, and understood by key decision makers in customer organizations.

Responsible for responding to the Client Engagement Plan to enhance the profitability of the company through Weatherford provision of products and services to new & existing customers.

Proposes solutions to customers formally (through pitches, presentations & tender submissions) and informally through networks, relationships, discussions.

Responsible for relaying competitive information back to the appropriate PL stakeholders, inc: pricing, product performance, marketing material, activities, new products/technology etc.

Responsible for developing specific client application value propositions.
Submit technical abstracts or articles to industry publications and/or WFT intercompany magazine.
Maintains understanding of WFT tech. capabilities and service & effectively communicates PL to customers.
Participates in PL demonstrations and training to customers & internal stakeholders where appropriate.
Responsible for undertaking where appropriate contract closure meetings with the client in conjunction with the Account Manager & Tech Sales Rep
Maintains effective communications with all key stakeholders both internal and where appropriate external.
Supervisors & Managers should clearly communicate expectations, roles, and responsibilities to their reports.

FINANCIAL

All employees have an accountability to the organisation to be financially responsible whether they oversee a function budget or simply their own expenses.

Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure.

PEOPLE & DEVELOPMENT

Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills, and experience.

Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives, and opportunities to enhance their skills and experience to support their career potential.

Supervisors are expected to actively engage their employees to support talent management through Weatherfords performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities.

Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment & retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce.

Responsible for monitoring team headcount and aligning HC with business objectives.
Responsible for providing consistent feedback to direct reports in support of business objectives.
VISION & LEADERSHIP
Demonstrates leadership, ethical behaviour, and adherence to Weatherford standards always.
Qualifications

Degree educated in relevant oilfield or technical discipline.

Minimum 5 years industry experience in a combination of field and onshore technical support roles, preferably 2 years of sales.

10 years of industry experience, blending both field and sales roles in the absence of a degree.

Candidates should demonstrate that they are commercially astute, have a good understanding of commercial tenders, contracts, high margin / profitability impact and requirements for high quality customer service.

Collaborative team player
Strong technical knowledge of the Oil & Gas industry
Management skills with ability to exercise initiative to resolve potential & actual problems.
Broad knowledge of the Weatherford sales process, policies, products & services
Excellent communication skills
Advanced computer and presentation skills with experience of delivering to internal and external clients.
Ability to understand and evaluate x-PL opportunities.

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