- Maintain competence and use critical thinking skills to promptly resolve consumer inquiries within assigned functionalareas and successfully resolve customer inquiries
- Create delightful customer experience by setting proper expectations and consistently following through with end-users
- Thoroughly document all interactions and consistently update consumer records in the relevant technology system(s)
- Demonstrate appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness, andother skills as identified to a variety of customers including consumers, clinic staff, physicians, CxC colleagues, and leaders
- Achieve individual key department performance objectives such as quality assurance and productivity
- Handle sensitive matters courteously and with professionalism; when appropriate, escalate with leadership for properawareness and/or resolution
- Adhere to department policies and procedures and HIPAA regulations
- Strong attention to detail and ability to take initiative to resolve inquiries and issues
- Demonstrated interpersonal, customer relations, and communication skills; remains patient while interacting withconsumers and colleagues
- Exhibits desire to continuously learn, improve service delivery, and work in a team environment
- Ability to listen and document notes simultaneously
- Ability to read, analyze, and interpret verbal and written instruction
- Maintains high energy and positive attitude
- Ability to remain calm under pressure
- Adapts quickly to change and balances multiple priorities in a fast-paced environment
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Customer Service Representative
2 weeks ago
Garbage to Garden Portland, United States**Customer Service Representative** · **Full-time, Year-Round** · The Customer Service office is the "hub" of the organization. Our Customer Service Representatives (CSR) facilitate the relationship between Garbage to Garden and our participants. CSR's interact directly with curr ...
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Investor Services Representative
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Stone Coast Fund Services Portland, United States- · **Remote Work Flexibility** · This position offers remote work flexibility, allowing for both time in the office and the ability to work from home. · **The Position** · We are hiring entry level Investor Services Representatives. Investor Services Representatives are responsi ...
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Customer Service Representative
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CLYNK Portland, United States**Customer Service Representative** · CLYNK is a circular economy solutions provider. We make it easy for retailers, brands, redemption operators and everyday people to do the right thing through our consumer-centric "bag-drop" technology solutions. We are the fastest growing mod ...
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Financial Services Representative
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William Thomson - State Farm Agent Jamison, United States**ROLE DESCRIPTION**: · As a Financial Services Representative - State Farm Agent Team Member with William Thomson - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your s ...
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Patient Service Representative
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Maine Medical Partners Portland, United States**Position Summary** · The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor pat ...
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Customer Service Representative
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EnviroLogix Portland, United StatesJoin EnviroLogix and you'll be a part of a team that is pushing diagnostic boundaries forward in the life science laboratories, grain markets and the food supply chain. We value the diverse knowledge and experience of all team members and seek cross-functional teams at every leve ...
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Patient Service Representative
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Maine Medical Partners Portland, United States**Position Summary** · - The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor p ...
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Member Services Representative
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Planet Fitness - Portland ME Group Portland, United States**Benefits**: · - Flexible schedule · - Health insurance · - Paid time off · - Training & development · **Are you interested in fitness and wellness?**: · Join our team at Planet Fitness Help us provide a superior level of customer service to Planet Fitness members, prospective m ...
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Cash Services Representative
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Stone Coast Fund Services Portland, United States**Remote Work Flexibility** · This position offers remote work flexibility, allowing for both time in the office and the ability to work from home. · **The Position** · As a member of the Cash Services team, this position is responsible for the following: · - Coordination of, and ...
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Distribution Services Representative
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MaineHealth Portland, United States**Position Summary** · - Under the general direction of the Supply Chain Supervisor/Manager, replenishes and maintains inventory stocking locations, puts away stockroom orders, processes department stockroom orders and delivers, and performs receiving / shipping duties. Utilizes ...
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Patient Service Representative
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Greater Portland Health Portland, United StatesWe are looking to add a skilled and personable patient representative to our team. The Patient Service Representative is the first point of contact for our patients and visitors. If you have customer service experience, have excellent people skills, and believe in a mission that ...
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Claims Service Representative Ii
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Automobile Club of Southern California Portland, United StatesThis position supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of property and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functio ...
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Customer Service Representative
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Maxon Computer Portland, United StatesIf you want to be a Maxonian and help bring the best 2D and 3D visual effects, motion graphics, gaming, AR/MR/VR, visualization and design software to the market, then we should have a chat. · WHO WE ARE: · Packed with brilliant, passionate people, Maxon is deeply rooted in th ...
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Claims Service Representative I
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Automobile Club of Southern California Portland, United StatesIf you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within ...
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Emerald Enterprises Raleigh Hills, United StatesWe are looking for customer service representatives/office clerks (m/f/d) for Allianz by phone or in office full-time or part-time to further expand our company in Raleigh Hills. · Not interested in complaint hotlines or sales? Come join us. · We - KVM+GA - are part of the well-e ...
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Customer Service Representative
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Emerald Enterprises Bethany, OR, United States Freelance**Join our team in Bethany, OR and support renowned partner companies in the telecommunications and energy industries with their search for personal customer advisors. We offer everyone the opportunity to enter the sales field** · **We need your talent - Start your career in sale ...
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Customer Service Representative Enforcement
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Atlas Ventures Tigard, United StatesJoin a strong team With more than satisfied insured persons, BAHN-BKK is one of the largest company health insurance providers in Germany. As an open, statutory health insurance company with a focus on prevention, we see ourselves as a competent, reliable, and innovative health p ...
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Customer Service Representative
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Avis Budget Group Portland, United States Part timeCustomer Service Representative · Pay: $16.50/hour · Up to $1,000 Retention Bonus · Immediately hiring If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budge ...
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Customer Service Representative
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Precision Solutions Portland, United StatesAt Precision Solutions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Customer Service Team. Their determined efforts in providing our clients with excellent cus ...
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Customer Service Representative
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Oregon Spice CO Inc Portland, United StatesEstablished in 1980, Oregon Spice Company provides superior quality herbs, spices, and custom blends to food manufacturers and foodservice distributors. A locally owned company, located in NE Portland close to the airport, we are committed to being outstanding in all we do. A sup ...
Customer Service Representative - Portland, United States - The LaSalle Group
Description
LaSalle Network is currently partnered withthe nation's largest independent provider of home and alternate site infusion services.Our client is currently hiring aCustomer Service Representativeto support their growing business and new clients.
Customer Service Representative Responsibilities :
Thank you,
Emily Jurgel
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
