Jobs
>
Green Bay

    Customer Service and Fulfillment Specialist - Green Bay, United States - Winland Foods

    Winland Foods
    Winland Foods Green Bay, United States

    3 weeks ago

    Default job background
    Description


    The role acts as a liaison for the customers and is responsible for coordinating with internal functions, including but not limited to supply chain, brand, sales, transportation, warehousing, credit, and IT.

    The Customer Service & Fulfillment Specialist is highly knowledgeable in multiple systems and electronic data interchange processes and utilizes their experience, business acumen, and leadership in communicating and resolving order management opportunities.


    Employee Type:
    Full time


    Location:
    WI Green Bay


    Job Type:
    Customer Service


    Job Posting Title:
    Customer Service and Fulfillment Specialist


    Job Description:

    Roles & Responsibilities:


    Supports customers across multiple channels as needed within the department which could include international, bulk, retail, contract, industrial, or food away from home.

    Effectively uses integrated enterprise systems both internal and customer based to maximize profitability.

    Understands and executes the end-to-end sales process from order through shipment.

    Utilizes detailed understanding of end-to-end supply chain (transportation, warehouse, planning, etc.) to effectively meet customer expectations.

    Conducts root cause analysis on customer issues.

    Demonstrates ability to identify and resolve issues affecting overall service to the customer and positively influence key performance indicators.

    Performs order-entry functions manually or via EDI, ensuring all orders received are processed timely and accurately.

    Utilizes SAP and Power BI reporting to view inventory and order history respectively for exception-based recommendations on order management.

    Identifies process improvement opportunities and assists with the development and execution of initiatives.

    Develops and maintains relationships with key internal/external partners.

    Develops understanding of customer strategies, business model, and requirements.

    Works in partnership with Commercial organizations.

    The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs.


    Qualifications & Experience:
    High School degree required; Associate degree preferred (Supply Chain, Business, or related field).

    A minimum of two years of experience in customer service is preferred.

    Strong written and verbal communication skills are required.

    Ability to use sound judgment when making service-oriented decisions that have financial implications required.

    Flexibility, adaptability, being highly analytical, and the ability to work in a high-change environment are required.

    Knowledge of Microsoft Office is required; knowledge of SAP system is preferred.

    Ability to manage multiple tasks while paying close attention to details is required.

    Self-starter with the ability to work independently.

    Can maintain a high degree of accuracy/interaction with multiple departments while coordinating shipments/customer requests.

    Ability to perform repetitive motions 90% of the time required: PC Keyboard

    Ability to work occasional overtime and/or travel is required.


    EEO Statement:


    Winland Foods believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit develop, and retain the most talented people from a diverse candidate pool.

    Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.


    Winland Foods is a leading private label food manufacturer of pasta, dry dinners, condiments, syrups, and more with nearly 3,000 employees operating out of 14 production facilities in US, Canada, and Italy.


    As a 'newly' established company, we are creating the building blocks for an innovative and agile organization that is purpose driven - delivering high quality food to our customers and communities.

    We foster an environment that encourages all employees to be heard, and values their contributions and ideas.


    By joining Winland Foods, you become a part of a new team that values passion, collaboration, and strives to prosper with our customers.


    To all recruitment agencies:
    Winland Foods does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to Winland Foods employees, or any company location(s). Winland Foods is not responsible for any fees related to unsolicited resumes/CVs.
  • Fastenal

    Fulfillment Specialist

    3 weeks ago

    Fastenal Green Bay, United States

    Job Description · Fulfillment Specialist · 1117 Ashwaubenon St, Green Bay, WI 54304 · WIGRE Public Store · Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm · Up to 28 hours/week · OVERVIEW: · Embark on your journey as a Part-time Fulfillment Specialist, where you'll ...

  • Fastenal

    Fulfillment Specialist

    2 weeks ago

    Fastenal Green Bay, United States

    Job Description · Fulfillment Specialist · 1270 Russet Ct, Green Bay, WI 54313 · WIGR2 Public Store · Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm · OVERVIEW: · Embark on your journey as a Full-time Fulfillment Specialist, where you'll take charge of delivering ex ...

  • Fastenal

    Fulfillment Specialist

    2 weeks ago

    Fastenal Green Bay, United States

    Job Description · Fulfillment Specialist · 1117 Ashwaubenon St, Green Bay, WI 54304 · WIGRE Public Store · Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm · OVERVIEW: · Embark on your journey as a Full-time Fulfillment Specialist, where you'll take charge of deliveri ...

  • Winland Foods, Inc.

    Customer Service and Fulfillment Specialist

    3 weeks ago

    Winland Foods, Inc. Green Bay, United States

    The role acts as a liaison for the customers and is responsible for coordinating with internal functions, including but not limited to supply chain, brand, sales, transportation, warehousing, credit, and IT. The Customer Service & Fulfillment Specialist is highly knowledgeable in ...

  • Green Bay Drop Forge

    Accounts Payable Assistant

    3 weeks ago

    Green Bay Drop Forge Green Bay, United States

    **Job description** · Join Our Team as an Accounts Payable Specialist at Green Bay Drop Forge · **Who Are We?** · At Green Bay Drop Forge, we take pride in being a premier custom forging and standard steel manufacturer that has been established for over **100 years.** Alongside f ...

  • TDS Telecom

    Consumer Sales Specialist-Retail

    3 days ago

    TDS Telecom Green Bay, United States Full time

    Work Location: 2789 S Oneida, Ashwaubenon, WI 54304 · Type of Position: Full Time – 40 Hours per Week · Hourly Rate: $19.88 · Hours: 9:00am-6:00pm with a rotating Saturday of 8:00am-5:00pm. (Every 4-6th Saturday) · Sign on Bonus: $1000 (Paid 30 days after employment) · What does ...

  • NovaWorks

    Training for Specialist in Gastronomy

    3 weeks ago

    NovaWorks Green City, United States

    Service with PassionAre you ready for an apprenticeship that will give you the key to the exciting world of gastronomy? Start now on a career full of enjoyment, hospitality, and variety. · ABOUT THE APPRENTICESHIPImagine being the face and voice of our restaurant. As a specialist ...

  • Community Foundation for the Fox Valley Region

    Donor Services Specialist

    1 week ago

    Community Foundation for the Fox Valley Region Appleton, United States

    **Flourish with us as our Donor Services Specialist** · Join our team of dedicated professionals in strengthening our community for current and future generations by helping people make a difference in the lives of all. · As the Donor Services Specialist, you will work independen ...

  • Curana Health Careers

    Nurse Practitioner or Physician Assistant

    2 weeks ago

    Curana Health Careers Green Bay, United States Full time

    *Job Details* · *Job Location*: Green Bay, WI - Green Bay, WI · *Position Type*: Full Time · *Salary Range*: Undisclosed · *Description* · Curana Health is a *provider-led*, primary and post acute organization focused on senior living communities and senior living residents. We a ...

  • Ryder System, Inc.

    Forklift Operator

    1 week ago

    Ryder System, Inc. Green Bay, United States

    Ryder is immediately hiring a Permanent Full Time Material Handlers in Green Bay, WI Warehouse Positions Pay Weekly. Hourly Pay $20.00 per hour. Overtime Pay $30.00 per hour. Additional Pay: $2.50 when working third shift. Schedules: Third Shift 6:0 Forklift Operator, Lift Operat ...

  • Ryder

    Warehouse Forklift Operator

    1 week ago

    Ryder Green Bay, United States

    Ryder is immediately hiring a Permanent Full Time Material Handlers in Green Bay, WI Warehouse Positions Pay Weekly. Hourly Pay $20.00 per hour. Overtime Pay $30.00 per hour. Additional Pay: $2.50 when working third shift. Schedules: Third Shift 6:3 Forklift Operator, Lift Operat ...

  • OEI

    Marketing Communications Specialist

    2 weeks ago

    OEI Green Bay, United States

    Green Bay, WI - Corporate, 1330 Bellevue Street, Green Bay, Wisconsin, United States of America · Req #2231 · At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on h ...

  • Camping World

    Performance Sales Specialist

    2 hours ago

    Camping World Green Bay, United States

    It's fun to work in a company where people truly BELIEVE in what they are doing · We're committed to bringing passion and customer focus to the business. · Camping World is seeking a Performance Sales Specialist for our growing team. · As the Performance Sales Specialist, you'll ...

  • Presence

    Green Bay, WI: W2 SLP

    6 days ago

    Presence GREEN BAY, WI, USA, United States

    About Presence · Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, occupational therapists, and behavior and mental health specialists to schools, distri ...

  • Next Move Healthcare

    Travel Nurse RN

    2 weeks ago

    Next Move Healthcare Green Bay, United States Full time

    Job Description · Next Move, Inc. is looking for ICU RNs to fulfill an assignment in Milwaukee, Wisconsin. · Benefits · Medical, Dental, Vision, and 401K within the first month · Maximum allowable IRS travel stipend + a healthy meals and expenditure stipend · Licensing /certifica ...

  • Brad Prentice - State Farm Agent

    Account Representative

    1 week ago

    Brad Prentice - State Farm Agent Green Bay, United States

    Job Description · Job DescriptionBenefits:Simple IRA (Matching) · Opportunity for advancement · Paid time off · ROLE DESCRIPTION: · Brad Prentice - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in g ...

  • CenterWell Home Health

    Senior Pharmacy Sales Executive- Milwaukee, WI

    1 week ago

    CenterWell Home Health Green Bay, United States

    Become a part of our caring community and help us put health first · The Senior Pharmacy Sales Executive leverages targeted geographic analysis, engages with Physician offices to influence physicians to route patients' specialty drug prescriptions to Humana Specialty Pharmacy for ...

  • LocumJobsOnline

    Locum Physician

    3 days ago

    LocumJobsOnline Green Bay, United States Full time

    LocumJobsOnline is working with CompHealth to find a qualified Obstetrics and Gynecology MD in Minocqua, Wisconsin, 54548 · About The Position · Some locum assignments can be as short as a day, others, years. Some are far from home, others are local. Whatever it is you're looking ...

  • Curana Health

    Nurse Practitioner or Physician Assistant

    3 weeks ago

    Curana Health Green Bay, United States

    Job Details · Job Location · Green Bay, WI - Green Bay, WI · Position Type · Full Time · Description · Curana Health is a provider-led, primary and post acute organization focused on senior living communities and senior living residents. We are committed to redefining and im ...

  • Christina Lindauer - State Farm Agent

    Staff Assistant

    2 weeks ago

    Christina Lindauer - State Farm Agent Green Bay, United States

    Job Description · Job DescriptionROLE DESCRIPTION: · Christina Lindauer State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. I am looking for someone to work in my office later ...