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Ethan Decker

Ethan Decker

Information Technology
Green Bay, City of Green Bay, Brown

Social


About Ethan Decker:

Ambitious, career-focused job seeker, anxious to obtain an entry-level Information Technology position to help launch career while achieving company goals. 

I am a current CourseCareers Student looking to advance my career in Information Technology. 

I have extensive hands-on experience working within the Microsoft Azure platform doing various tasks such as: -Installing and configuring osTicket (help desk ticketing system) -Installing and configuring Active Directory (on-premises version running on Azure compute) -Installing and using consumer VPNs and VPN clients

Experience

  • Help Desk Support 
  • Customer Service 
  • Windows 10 
  • MicroSoft Programs (Excel, Word, Sheets, Docs, etc.) 
  • Ticketing Systems 
  • Microsoft Azure 
  • Network Security 
  • OS X 
  • Active Directory 
  • Virtual Machines 
  • Social Media 
  • Graphic Design 
  • Video Editing 
  • Experience in customer service as a team leader and manger position 
  • Troubleshooting and Diagnostics
  •  Remote Support 
  • Computer Configurations 
  • Problem Diagnostics

Education

EDUCATION AND TRAINING 

Vocational Certificate Information Technology, CourseCareers, Online Expected in March 2023 

High School Diploma Roncalli High School, Manitowoc, WI May 2018 GPA: 3.20

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