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Hardware Technician, TS/SCI with Polygraph - Aurora, United States - General Dynamics Information Technology
Description
Key Responsibilities:
The person in this position will perform numerous functions to include Systems Administration, Property/Asset Management, Testing, and Configuration Management functions.
This position will require up to 90% travel.System Administration
Manages the functionality and efficiency of a group of computers running on one or more operating systems
Helps maintain the integrity and security of servers and systems
Maintains system documentation
Interacts with users and evaluates vendor products
Coordinates hardware and software installation and provides backup recovery
Monitors policies and standards for allocation related to the use of computing resources
Participates in systems testing and document results
Provides advice and training to end-users
Maintains current knowledge of relevant technologies as assigned
Monitor IMS and reporting incidents with directives
Monitor AMs/DMs to determine possible impacts to operations of services
Monitor and clean-up orphaned tickets
Monitor and enforce compliance of Incident Management Policy
Maintain Incident Management policy
Work to improve situational awareness
Monitor and facilitate resolution of tickets older than 30 days
Monitor and facilitate tasks for the Problem Management team
Control, disseminate and monitor ticket queues
Draft Service Maintenance/Outage/Restoral Announcements
Facilitate the creation and submission of after-action reports for major incidents and outages when applicable
Communicate and coordinate with Incident Managers and/or representatives from other contracts when necessary
Exercises independent judgement and decision making.
Participates in special projects as required
Property/Asset Management
Develops and implements system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments; supervises assigned staff.
Ensures timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property.Ensures proper disposition of obsolete and excess assets.
Participates in the taking of physical inventories, and provides a quarterly inventory report.
Ensures that periodic reviews are completed to verify that appropriate custodial organizations properly maintain and use property, and that records are properly maintained.
TestingThe ideal candidate will support software testing, QA, and CM activities. Reviews and evaluates software products and systems to ensure adherence to company and customer quality standards. Develops software/systems testing procedures and conducts tests.
Work with software developers and engineers to understand requirements, identify test scope and acceptance criteria for release components
Follow QA release checklist
Provide QA input to improve installation guides and general deployment documentation
Develop and update technical documentation such test reports
As needed, provide other QA related and Configuration Management (CM support)
WHAT YOU'LL NEED TO SUCCEED:
Security Clearance Level:
TS/SCI w/ Poly
Location:
On Customer Site
Must Have Valid Driver's License
US Citizenship Required
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Work Requirements
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Years of Experience
1 + years of related experience
* may vary based on technical training, certification(s),
or
degree
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Certification
Travel Required
75-100%
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Citizenship
U.S. Citizenship Required
Salary and Benefit Information
The likely salary range for this position is $68,705 - $92,952. This is not, however, a guarantee of compensation or salary.
Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.About Our Work
We are GDIT.
A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S.
government, defense and intelligence community.Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
GDIT is an Equal Opportunity/Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
