- Manages the functionality and efficiency of computer systems
- Maintains system documentation and security
- Coordinates hardware and software installation
- Provides user support and training
- Participates in systems testing and improvement
- Exercises independent judgment and decision making
- Supervises property and asset management tasks
- Conducts software testing and quality assurance activities
- Develops and updates technical documentation
- Collaborates with software developers and engineers
- Manages the functionality and efficiency of a group of computers running on one or more operating systems
- Helps maintain the integrity and security of servers and systems
- Maintains system documentation
- Interacts with users and evaluates vendor products
- Coordinates hardware and software installation and provides backup recovery
- Monitors policies and standards for allocation related to the use of computing resources
- Participates in systems testing and document results
- Provides advice and training to end-users
- Maintains current knowledge of relevant technologies as assigned
- Monitor IMS and reporting incidents with directives
- Monitor AMs/DMs to determine possible impacts to operations of services
- Monitor and clean-up orphaned tickets
- Monitor and enforce compliance of Incident Management Policy
- Maintain Incident Management policy
- Work to improve situational awareness
- Monitor and facilitate resolution of tickets older than 30 days
- Monitor and facilitate tasks for the Problem Management team
- Control, disseminate, and monitor ticket queues
- Draft Service Maintenance/Outage/Restoral Announcements
- Facilitate the creation and submission of after-action reports for major incidents and outages when applicable
- Communicate and coordinate with Incident Managers and/or representatives from other contracts when necessary
- Exercises independent judgment and decision making
- Participates in special projects as required
- Security Clearance Level: TS/SCI w/ Poly
- Location: On Customer Site
- Must Have Valid Driver's License
- US Citizenship Required
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
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Hardware Technician, TS/SCI with Polygraph - Aurora, United States - NES Associates
Description
Regular
Top Secret SCI + Polygraph
Suitability:
Public Trust/Other Required:
Job Family:
Systems Administration
Job Qualifications:
Skills:
Asset Management, Incident Management, Systems Documentation
Certifications:
Experience:
1 + years of related experience
US Citizenship Required:
Yes
Job Description:
The Systems Administration Specialist position at our Technology Solutions Company offers an exciting career opportunity for individuals with a passion for managing computer systems and assets efficiently. Your role will involve a variety of essential tasks including:
Key Responsibilities:
The person in this position will perform numerous functions to include Systems Administration, Property/Asset Management, Testing, and Configuration Management functions. This role involves up to 90% travel.
WHAT YOU'LL NEED TO SUCCEED:
About Our Company:
The likely salary range for this position is $68,705 - $92,952. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location, and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
75-100%
Telecommuting Options:
Onsite
Work Location:
USA CO Aurora
Additional Work Locations:
Total Rewards:
Our benefits package for all US-based employees includes various medical, dental, and vision plan options, a 401(k) plan, and a range of paid time off plans. At Our Company, we value our employees' well-being and offer competitive Total Rewards to ensure we attract and retain top talent.
We are GDIT. A global technology and professional services company that delivers consulting, technology, and mission services across various sectors. Our team specializes in digital modernization, AI/ML, Cloud, Cyber, and application development, striving to create a safer, smarter world through advanced technology solutions.
We connect people with impactful client missions, offering unparalleled work experiences that allow individuals to witness their impact daily. Join Our Company to lead, learn, and drive real change in the realm of technology and innovation.
GDIT is an Equal Opportunity/Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
