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RN, Phone Triage
3 weeks ago
Dupage Medical Group Downers Grove, United StatesOverview · Location: Downers Grove · Hours: Monday - Thursday 8:30am - 5:00pm. Friday 8:00am - 4:00pm · Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyo ...
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Nurse Phone Triage
2 weeks ago
Dupage Medical Group Lockport, IL, United StatesOverview · Location: You will be able to choose from the following locations: Lockport, Lisle, Naperville, Oak Brook, Downers Grove, Bloomingdale, Hoffman Estates, Hinsdale, Elmhurst, East Dundee, Hinsdale, Itasca, Joliet, Winfield, Warrenville · Hours: 40 hours per week; Monday ...
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Nurse Phone Triage
3 weeks ago
Duly Healthcare Lockport, IL, United StatesOverview · Location: You will be able to choose from the following locations: Lockport, Lisle, Naperville, Oak Brook, Downers Grove, Bloomingdale, Hoffman Estates, Hinsdale, Elmhurst, East Dundee, Hinsdale, Itasca, Joliet, Winfield, Warrenville · Hours: 40 hours per week; Mond ...
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Phone Triage Nurse, Staff RN
3 weeks ago
Dupage Medical Group Winfield, United StatesPhone Triage Nurse, Staff RN - Cardiology · Overview · Location: Winfield · Hours: 40 hours per week; Monday - Friday; varying between 8:00am-5:00pm · Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We see and support ...
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Ophthalmology Triage
2 weeks ago
Wheaton Eye Clinic LTD Wheaton, United States**About Wheaton Eye Clinic** · Founded over 80 years ago, the Wheaton Eye Clinic is a nationally recognized multi-subspecialty ophthalmology practice that spans the western suburbs of Chicago and is the largest independent ophthalmology clinic in the Midwest. We pride ourselves o ...
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Call Center Specialist
1 week ago
Arthritis & Rheumatism Associates P Wheaton, United States**JOB TITLE**:Call Center Specialist · ***4 DAY WORK WEEK**: · ***COMPETITIVE BENEFITS PACKAGE**: · ***FREE PARKING**: · **GENERAL STATEMENT OF DUTIES** · Answers all incoming calls for Wheaton, Chevy Chase, DC, Shady Grove, Frederick, Fairfax and OAC, schedules appointments, per ...
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Northwestern Medicine Warrenville, United States Full timeThe **Ambulatory Surgery Staff RN** **reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standard ...
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Conventions Health Warrenville, United StatesConventions Health in Warrenville, has immediate openings for Medical Office Receptionist/ Front Desk Assistant who are seeking employment opportunities. · Responsibilities include but are not limited to; · - Greet patients and their families · - Respect patient privacy and confi ...
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Rn Pain Management Office
2 days ago
UChicago Medicine AdventHealth Bolingbrook Bolingbrook, United States**All the benefits and perks you need for you and your family**: · - Benefits from Day One · - Paid Time Off from Day One · - Paid Parental Leave · - Career Development · - Nursing Clinical Ladder Program · **Our promise to you**: · Joining UChicago Medicine AdventHealth is about ...
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Front Desk Service Rep
2 weeks ago
Loyola University Health System Maywood, United States**Employment Type**: · Part time · **Shift**: · Rotating Shift · **Description**: · The Service Rep at LOC Medical Specialties sets the tone for the Patient Experience. Strong customer service, multitasking, and compassion required. Bilingual desired. This role supports in-person ...
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Allergy/medical Assistant
2 weeks ago
AccuRx Allergy Services Summit Argo, United StatesWhy Work Here? · "AccuRx Allergy Services provides turnkey allergy and immunotherapy solution to independent and private medical practices nationwide, whose continued growth provides ongoing opportunities to employees." · AccuRx Allergy Services is seeking an Allergy Technician f ...
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Medical Receptionist
3 weeks ago
Lake Street Family Physicians Oak Park, United States_Medical Receptionist - Full Time Downtown OAK PARK _ · Individual will be responsible for answering multiple phone lines, scheduling appointments, greeting patients, collecting copays and balances, answering questions, directing messages appropriately, making reminder calls, pro ...
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Service Rep
4 days ago
Loyola University Health System Maywood, United States**Employment Type**: · Full time · **Shift**: · Day Shift · **Description**: · The Service Rep at LOC Internal Medicine sets the tone for the Patient Experience. Strong customer service, multitasking, and compassion required. This role supports in-person check in, registration, s ...
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Primary Care Advanced Practice Provider
3 weeks ago
Rush University Medical Center Chicago, United States**Rush University Medical Center** is currently seeking a **full-time, Primary Care Advanced Practice Provider** to join the Rush University Internist Primary Care team located at Rush's main campus in downtown Chicago. This position is fully remote and will be primarily involved ...
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Ent / Triage Medical Assistant
2 weeks ago
Ear Nose & Throat Center Buffalo Grove, United StatesAs our valued ENT /Triage Medical Assistant you are our front line, interacting with patients and their families on a daily basis, and at every stage of the process. You will provide real time support to not only our patients, but also to our providers by bridging communication b ...
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Patient Service Representative
3 weeks ago
WholeHealth Chicago Chicago, United StatesThe Patient Service Representative (PSR) Team at WholeHealth Chicago champions Practice hospitality and efficient access to Practice resources by patients, families, care providers, and others. · The individual PSR applies customer service skills to triage incoming communications ...
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Medical Assistant Orthopedics
1 week ago
Midwest Orthopaedic Consultants Orland Park, United States**Midwest Orthopaedic Consultants** is ready to hire a **full-time Medical Assistant** to assist our physicians in providing the best orthopedic care possible at our clinics in **Orland Park, IL** and **Oak Lawn, IL**. The typical schedule for this position is 8am to 5pm but vari ...
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Medical Assistant/receptionist with Advanced
2 weeks ago
Chicago Family Asthma & Allergy Chicago, United StatesPosition Title: Full-time · Reports To: Physician and Office Manager · Education Required: Medical Assistant Certification preferred, but not required · Primary Responsibilities: · 1) Medical assistant tasks: Phone communication, EMR documentation, performing tests on patients (a ...
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Medical Secretary
3 weeks ago
Illinois Bone and Joint Institute LLC Chicago, United States: · **Responsibilities** · - Schedule appointments for office visits, surgeries, diagnostic tests, attorneys (depositions), meetings, IME's and others in an efficient and timely manner · - Verify insurance benefits, pre-certify procedures, and provide data needed by third parties ...
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Registered Nurse(Rn)
3 weeks ago
OnSite Health LLC Chicago, United StatesAre you a passionate RN who wants to make a difference in the lives of those less fortunate in your community? If so, we would love to introduce you to a 150 year old Chicago non-profit, multisite, public healthcare organization committed to serving those who have the most challe ...
RN, Phone Triage - Downers Grove, United States - DuPage Medical Group
Description
RN, Phone Triage - EndocrinologyOverview Location:
Downers Grove Hours:
Monday - Thursday 8:30am - 5:00pm. Friday 8:00am - 4:00pm Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you.
We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives.
We invest in helping our team members develop their talents in a way that is rich in personal meaning.We invite you to join us, fulfill your purpose and make your mark Holistic benefits designed to help our team members flourish in all aspects of their lives, including:
Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
$5,250 Tuition Reimbursement per year. 40 hours paid volunteer time off.A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
401(k)Match Profit-sharing program Responsibilities The Journeys and Adventures that Await:
Triage Phone Response:
Manages patient health concerns and symptoms via a telephone interaction utilizing physician-approved protocols for the assessment and management of a range of symptoms.
These telephone interactions require assessment, patient education and may require crisis intervention. Responds to and prioritizes incoming patient messages and test results. Schedules appointments as needed. May schedule tests and procedures and obtain insurance prior-authorization. Responsible for reviewing and authorizing/denying provider ordered prescriptions in accordance with established guidelines.Delivers patient education, according to the individualized needs of the patient and as prescribed by the Provider and/or Group policy.
Educates patient and/or family members about diagnostic procedures, medications, nutrition and maintenance of health and wellness. Responds to patient questions and appropriately provides reassurance while responding to patient concerns.The RN can assess the patient's medical condition and provide medical advice using Duly Health and Care protocols, Provider directive or an approved Nursing Triage Manual.
Patient Documentation:
Maintains accurate and detailed patient records and pertinent information; posts tests and documents patient education provided. Enters all pertinent communications with the patient into the Medical Record.
Clinical Resource for Staff:
Performs and delegates a variety of tasks to facilitate patient care. Aware of coding and reimbursement issues. Available to other office clinical and non-clinical staff to answer questions and provide assistance as appropriate. Assists in orienting and training new staff. Seeks opportunities to improve or enhance nursing and leadership skills.
Other Duties as Assigned:
Utilizes current nursing practices to provide patient care while focusing on the needs of the patient and exemplifying service excellence, care, concern, respect and cooperation.
As a member of a health care team, functions in the role of patient advocate by being in the position of initial contact for patient-related issues.
Additional duties as assigned.Qualifications The Experiences You Bring:
Current RN licensure in nursing. Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act.
Knowledge of OSHA and HIPAA Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting but may consider new grad under specific circumstances.
