Front Desk Service Rep - Maywood, United States - Loyola University Health System

Loyola University Health System
Loyola University Health System
Verified Company
Maywood, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Employment Type:

Part time


Shift:

Rotating Shift


Description:

The Service Rep at LOC Medical Specialties sets the tone for the Patient Experience. Strong customer service, multitasking, and compassion required. Bilingual desired. This role supports in-person check in, registration, scheduling, and Telephone triage for our Medical Specialty clinic. The LOC Internal Medicine Clinic is open Monday-Friday and sees patients per week.

Hours for this role:

Team members have a standard schedule within the clinic hours, and also provide support to cover team member time off by flexing their hours during the clinic hours.

Standard schedule for this part-time role: Wednesday 1:30p-7:30p, Thursday 8:30a-1:30p, Friday 9a-5:30p

Opportunity to cover additional shifts for teammates time off.
If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola


We offer:

Medical/Dental/Vision Benefits on your
FIRST DAY
competitive wages

great work atmosphere

403(b)
Life Insurance
Employee Assistance Program
Employee Discounts
Flexible Spending Account
Paid Time Off
Tuition Reimbursement


The role of a Service Representative at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations.

Here are the key responsibilities and qualifications for this position:


Responsibilities:


Greeting Patients:
Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.


Phone Management:
Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.


Patient Registration:

Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.


Check-Out Assistance:
Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.


Minimum Education and Qualifications:

-
Education: An Associate's degree, alternatively, equivalent training acquired through work experience or education may be accepted. Training in general administration, business, healthcare, or a related field is preferred.


Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues.

We are a part of a community which believes in giving back to those we serve.


Loyola Medicine Core Values
-
Reverence
We honor the sacredness and dignity of every person.
-
Commitment to Those experiencing poverty
We stand with and serve those who are poor, especially those most vulnerable.
-
Safety
We embrace a culture that prevents harm and nurtures a healing, safe environment for all
-
Justice
We foster right relationships to promote the common good, including sustainability of Earth.
-
Stewardship
We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
-
Integrity
We are faithful to who we say we are.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.


Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation.

Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do.

Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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