Jobs
>
Tampa

    Production Manager - Tampa, United States - SERVPRO

    SERVPRO
    SERVPRO Tampa, United States

    3 weeks ago

    Default job background
    Description

    Primary Role:
    Manage production crews and jobs according to SERVPRO procedures. Assign and coordinate jobs with crews. Keep Operations Manager, General Manager, or Owner updated on production, as appropriate.

    Supervise job scheduling, coordinate requirements for the job, complete job files, supervise production and monitor jobs from start to finish.

    Resolve problems quickly as they arise. Perform production work as needed. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs ensuring customer needs are met. Communicate and establish rapport with commercial, insurance, and residential customers.


    Results Expected:
    Crews are effectively managed to maximize production. Production processes are performed according to guidelines. Documentation is completed in a timely and accurate manner.
    Production costs are maintained at the established rate. Additional sales are made to customers. Both internal and external communications are timely and effective. Jobs are completed, either meeting or exceeding customer expectations.


    Executive:
    Customer SatisfactionOversee SERVPRO processes relating to customers and take care of customer needs.
    Identify and implement activities for incremental improvement.
    Manage relationships with centers of influence (COIs).Communicate expectations, requirements, and changes with COIs.
    Communicate customer concerns or complaints to the operations manager, general manager, or owner, as needed.


    Production:
    Initial Job ScopingTell customers how SERVPRO can help them; get the job by gaining customer and client confidence.
    Create and/or review job scopes and ensure accuracy and clarity.
    Identify appropriate production services, time, and necessary materials to develop an accurate job estimate.
    Ensure scope sheets, pictures, and supporting documents are submitted for entry into the estimating database.
    Adhere to Franchise established pricing schedule.
    Discuss any alterations or deviations from Franchise pricing schedule with operations manager or general manager.


    Production:
    Project ManagementOversee scheduling of jobs, resources, and crews following SERVPRO production guidelines.

    Work with office staff to schedule jobs and make changes to the schedule to ensure all jobs are completed in a timely manner.

    Manage job file documentation.
    Ensure all job files are accurate and complete in a timely manner.

    Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently.

    Manage "Work-in
    • Progress" (WIP) jobs.
    Coordinate performance of crews and communicate with office staff, ensuring crews work efficiently and maintain good communication.
    Keep customers and COIs informed about the job.
    Maintain communication with customers about the job to ensure expectations are met.
    Remain up-to-date on all jobs in progress.

    Manage and perform production activities (as needed).Perform production work and job site documentation in the role of Crew Chief as needed.

    Manage and monitor subcontractors.
    Coordinate and monitor subcontract work, ensuring quality work is completed timely.


    Production:
    Production Staff ManagementConfirm timecards are accurate and submit to payroll.
    Ensure 1-4-8 job response commitment is followed at all times.
    Conduct WIP meetings.
    Manage daily Work-in
    • Progress meeting to keep staff up to date and coordinate resources for efficient production.
    Inspect services and final walk-through on jobs.
    Achieve customer satisfaction by ensuring quality work is completed during and at the end of each job.
    Train production personnel.
    Use recommended training programs to systematically train production personnel according to SERVPRO guidelines.
    Manage production personnel.
    Monitor performance of production staff, ensuring the work complies with SERVPRO policies, and correct or train, as necessary.
    Conduct annual evaluations of production personnel.
    Listen, review, and resolve conflicts between employees, as necessary.
    Provide regular feedback on job performance, including scheduled performance appraisals.
    Recruit production personnel.
    Advertise and search for qualified candidates.
    Interview candidates and hire production personnel to ensure a quality production staff is maintained.


    Production:
    Jobsite/Employee AppearanceMake sure jobsites are left with a clean and orderly appearance.
    Make sure employees follow SERVPRO uniform policy.


    Human Resources:
    Communication ManagementEnsure clear two-way communication with crew chief.
    Ensure clear two-way communication with office staff.
    Ensure clear two-way communication with operations manager.
    Ensure clear two-way communication with SERVPRO marketing representative.


    Executive:

    Professional and Personal DevelopmentContinue professional development of SERVPRO specific skills and expertiseConstantly increase knowledge of cleaning products, equipment, technology, office procedures and marketing services to customers and COIs.

    Continue personal development of management, teambuilding, and leadership skills.

    Constantly increase knowledge and abilities in ways to better manage the team and build the businessFinance:
    Financial and Equipment/Asset ManagementDo job costing analysis.
    Measure the job profitability of each job, including subcontracting.
    Eliminate and/or minimize having to pay for damaged property of customers.
    Control damage reimbursement expenses, ensuring costs are maintained at the established rate.
    Make sure supplies required for jobs are available.
    Coordinate with office staff to maintain proper on-hand inventory of professional cleaning products, operating supplies, and office supplies.
    Control operating supplies expenses, ensuring costs are maintained at the established rate.
    Manage production costs (expense control).Control production expenses, ensuring costs are maintained at the established rate.
    Manage equipment and materials (assets).Protect and utilize equipment efficiently and effectively.
    Confirm all inventories prepared and provided by crew chief.
    Manage vehicles, equipment, and facilities.
    Keep vehicles, equipment, and facilities in working order, ensuring that all are well- maintained.


    Executive:
    Safety and Risk ManagementAttend safety training.
    Understand and follow safety guidelines on the jobsite, in the office, and while traveling.

    Make sure production crew chiefs and technicians follow safety and risk management guidelines on the jobsite, in the office, and while traveling.

    Avoid injury and make sure all crews comply with all safety regulations, ensuring a safe work environment.


    Additional:
    Other Duties, as AssignedTake ownership of Roles and Responsibilities.
    Team members should take ownership of their job responsibilities. Identifying ways to be more efficient is also an important part of this position.
    Handle recurring and unique tasks, as necessary.
    Handle other tasks and duties as business needs require.
  • Hearst Media Services

    Product Manager

    1 week ago

    Hearst Media Services Tampa, United States

    **Key Responsibilities**: · - Hold responsibility and accountability for the success of the assigned product line, ensuring product market fit is achieved and the product is valuable for customers and viable for MHK business. · - Collaborate with product management leadership to ...

  • Bloomin' Brands Restaurant Support Center

    Marketing Digital Product Manager

    2 weeks ago

    Bloomin' Brands Restaurant Support Center Tampa, United States

    **Essential Duties**: · - ** Content Management**: Manage content within the Sitecore CMS, ensuring adaptive/responsive design and continuous improvement of the customer experience through hands-on execution. · - ** SEO Implementation**: Develop and implement SEO solutions to imp ...

  • Citi

    HR Data Product Management Director

    3 weeks ago

    Citi Tampa, United States

    The HR Data Product Management Director is a strategic leader responsible for overseeing the development, management, and success of Citi's HR data products. This is an exciting opportunity for an experienced product leader to join an expanding HR Data team in the early stages of ...

  • CarMax

    Production Manager

    3 days ago

    CarMax Tampa, United States

    General Summary: · The Service Operations Support Manager in Training is accountable for performing the job duties and responsibilities below, which primarily involve managing and leading associates. · Principle Duties and Responsibilities: · Manage and lead associates to achi ...

  • Bloomin' Brands Restaurant Support Center

    Fleming's - Product Training Manager

    1 week ago

    Bloomin' Brands Restaurant Support Center Tampa, United States

    At Fleming's Prime Steakhouse & Wine Bar, we live, breathe and dream steak and wine The soul of our brand is rooted in our Principles & Beliefs. Our values form the foundation for everything we do in every restaurant. They serve to guide how we lead and operate. · Essential Dutie ...

  • Jacobs

    Production Manager

    3 weeks ago

    Jacobs Tampa, United States

    The Tactical Systems Division within Jacobs is searching for a highly motivated and technically competent Production Manager. The candidate will be part of a rapid development team that delivers high end electromechanical systems and products from concept thru delivery. These pro ...

  • CarMax

    Production Manager

    15 hours ago

    CarMax Tampa, United States

    7105 - Tampa N Nebraska Ave, Tampa, Florida, 33613CarMax, the way your career should be General Summary: The Service Operations Support Manager in Training is accountable for performing the job duties and responsibilities below, which primarily involve managing and leading associ ...

  • Cirkul Inc

    Production Manager

    1 week ago

    Cirkul Inc Tampa, United States

    What is Cirkul? · Cirkul is a rapidly growing beverage technology company on a mission to make a healthier world by helping people enjoy drinking more water. · The team at Cirkul developed an innovative beverage delivery system that makes drinking more water delicious, fun, an ...

  • Cirkul Inc

    Production Manager

    2 weeks ago

    Cirkul Inc Tampa, United States

    What is Cirkul? Cirkul is a rapidly growing beverage technology company on a mission to make a healthier world by helping people enjoy drinking more water. The team at Cirkul developed an innovative beverage delivery system that makes drinking more water delicious, fun, and perso ...

  • Olshan Foundation Solutions

    Production Manager

    3 weeks ago

    Olshan Foundation Solutions Tampa, United States

    Olshan Foundation Solutions in Tampa, FL is currently seeking a Production Manager to join our team You'll be managing multiple construction crews, ensuring job site quality and safety. Olshan Foundation Repair has been around since 1933 We are the premier Foundation Repair exper ...

  • The Williams Company

    Production Manager

    3 weeks ago

    The Williams Company Tampa, United States

    We are conducting a search for a Production Manager for our client in Florida. Candidate should have at least 15 years of progressive work experience in food and beverage manufacturing. Beverage experience is strongly preferred/required.A consistently strong track record is neces ...

  • Apex Ventures

    Intern for Product Management

    1 week ago

    Apex Ventures Palm River-Clair Mel, FL, United States Freelance

    **Are you interested in working for a global company in Palm River-Clair Mel, FL?** · **Do you thrive on taking ownership of customer projects?** · **Join our team** · Our internship offers the opportunity to gain experience in Product Management. You will attend team meetings, ...

  • Lennar Homes

    Production Manager

    1 day ago

    Lennar Homes Tampa, Florida, United States Permanent

    Overview: · Lennar Mortgage is centered around personal growth, innovation, and diversity. We are looking for a new team member who shares our passion and dedication to bringing homeownership to life. · At Lennar Mortgage, you'll build your career with a Fortune 150 company that ...

  • Lennar Mortgage

    Production Manager

    15 hours ago

    Lennar Mortgage Tampa, United States

    Overview · Lennar Mortgage is centered around personal growth, innovation, and diversity. We are looking for a new team member who shares our passion and dedication to bringing homeownership to life. · At Lennar Mortgage, youll build your career with a Fortune 150 company that p ...

  • Oldcastle APG

    Associate Product Manager

    2 weeks ago

    Oldcastle APG Tampa, United States

    Job Summary · Support the Sr Product Manager and business unit with product planning and execution throughout the product lifecycle. This position is cross functional working with multiple departments including engineering, sales, finance, channel market, customer service and su ...

  • Greenway Health

    Director, Product Management

    3 days ago

    Greenway Health Tampa, United States

    Job Description · You Belong at Greenway · Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier co ...

  • TalentRupt Inc.

    SAFe Product Manager

    4 days ago

    TalentRupt Inc. Tampa, United States

    MUST HAVE HEALTHCARE INDUSTRY EXP. · This role can be open to Bloomfield CT (preferred), Tampa FL, or Phoenix, Arizona · NO RELOCATIONS · Minimum of seven (7) years of Project Management / Program Delivery or applicable experience required · Minimum of five (5) years-experience i ...

  • Solstice Innovations

    Software Product Manager

    1 week ago

    Solstice Innovations Tampa, United States

    Job Description · Job DescriptionSUMMARY · Seeking a hands-on Product manager who will join our SaaS Product team. As a Product Manager you will be responsible for helping drive the strategy, roadmap, and feature definition for our Equinox SaaS platform. This role spans many typ ...

  • Crown, Cork & Seal (USA), Inc.

    Manager, Production Engineering

    3 weeks ago

    Crown, Cork & Seal (USA), Inc. Tampa, United States

    Company Overview: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect wi ...

  • Crown Cork & Seal USA, Inc.

    Manager, Production Engineering

    3 weeks ago

    Crown Cork & Seal USA, Inc. Tampa, United States

    Company Overview: · CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect ...