
Kathryn Hanlin
Customer Service / Support
About Kathryn Hanlin:
I am extremely communicative and people-driven. Connecting with others is a huge driver for me, and I love to create atmospheres that make people feel seen, included, cared for, and special. Whether that's in a customer-centric role, leading a team, or in a marketing position, my skillset is highly relational through the written and spoken word.
Experience
As a business analyst, I've led software development teams in key iterations to improve products, creating an easier end-user experience. I've also been highly successful in account management roles with a 95% client retention rate over a three-year span. Additionally, I have in-depth copywriting and content marketing experience, writing content for web pages, social media, direct mail, and email marketing.
Education
I graduated from Southeastern University with a degree in Journalism.
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