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Kathryn Hanlin

Kathryn Hanlin

Communication

Customer Service / Support

Tampa, Hillsborough

Social

About Kathryn Hanlin:

I am extremely communicative and people-driven. Connecting with others is a huge driver for me, and I love to create atmospheres that make people feel seen, included, cared for, and special. Whether that's in a customer-centric role, leading a team, or in a marketing position, my skillset is highly relational through the written and spoken word.

Experience

As a business analyst, I've led software development teams in key iterations to improve products, creating an easier end-user experience. I've also been highly successful in account management roles with a 95% client retention rate over a three-year span. Additionally, I have in-depth copywriting and content marketing experience, writing content for web pages, social media, direct mail, and email marketing.

Education

I graduated from Southeastern University with a degree in Journalism.

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