Technical Writer - Sunnyvale, United States - Protingent

Protingent Sunnyvale, United States

2 weeks ago

Description

Job Responsibilities:

• GenAI & LLM Framework - Standards and Guidelines:

o Work closely with Security, Enterprise, and Infrastructure architects to understand GenAI requirements, principles, and best practices.

o Create clear, concise, and comprehensive documentation for GenAI standards, guidelines, and policies.

o Research industry best practices and stay current with emerging trends in IT security and Generative AI.

o Ensure alignment with industry best practices and the company's strategic goals.

• Security Architecture - Playbook and Reference Design Materials:

o Collaborate with IT Security to enhance our security architecture playbook.

o Develop detailed reference design materials that cover security aspects such as application, infrastructure, networking, and risk management.

• Collaboration and Communication:

o Engage with cross-functional teams, including architects, developers, and project managers.

o Translate complex technical information into user-friendly content.

o Review and edit existing documentation to improve clarity, consistency, and accuracy.

Job Qualifications:

• Familiarity with Generative AI technologies and their application in a corporate setting.

• Bachelor's degree in a relevant field (Computer Science, Information Technology, or related) or equivalent work experience.

• Strong ability to understand and document complex technical systems and processes.

• Experience with documenting IT policies, procedures, process flow charts and creating technical design documentation including network and system architecture diagrams.

• Excellent written and verbal communication skills.

• Ability to translate technical jargon into accessible content.

• Proficiency in using documentation tools and platforms.

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