- We are looking for an Incident Management PM to join our leading client's team.
- Pay Range: $67- $72/hour
- Proficient in incident management, operational resiliency, business continuity, and disaster recovery activities, providing leadership and
- expertise to resolve incidents promptly.
- Proficient in incident management tools and systems.
- Ability to work under pressure and efficiently prioritize and manage multiple incidents.
- Experience in establishing incident management playbooks, procedures, and best practices to ensure effective incident resolution.
- Experience in coordinating and consulting with cross-functional teams, including IT, operations, risk, functional groups, other BU's, and client
- services to establish clear communication and collaboration lines during incidents.
- Experience in developing and conducting testing scenarios, tabletop exercises to ensure playbooks' and procedures' completeness and effectiveness.
- Ability to analyze incident data and trends to identify root causes, recurring issues, and develop strategies/opportunities for preventing future
- incidents.
- 8+ years of relevant experience in Business Continuity, Disaster Recovery, Incident Management, Risk, or Controls.
- Proficient in crisis management, disaster, business recovery, and continuity management
- Proficient in Wealth Management products and services, including Trust, Investment, Banking, or Brokerage.
- In-depth understanding of risk management practices including cyber security and their application in Financial Services organizations including the
- effect of regulation on operational resiliency matters
- Experience supporting projects' implementation and collaborating with cross-functional teams
- Working knowledge of technologies relevant to the responsibilities
- Good grasp of data analytics and related tools including Power BI
- Effective collaboration, communication, and presentation skills
- Ability to drive execution
- Application of key business drivers' knowledge and factors that optimize department performance
-
Manager, Incident Handling
1 day ago
Allstate Chicago, United StatesThe world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, c ...
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Incident Manager
3 weeks ago
EPITEC Chicago, United StatesEpitec · POSITION: · Incident Manager · JOB TYPE: · W2, 7 month contract; possibility of converting · LOCATION: · Chicago, IL · JOB SUMMARY FOR INCIDENT MANAGER: · We are seeking a Incident Management PM to join or leading client's team. · Pay Range: $67- $72/hour · RES ...
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Northern Trust Chicago, United StatesSenior Consultant, Incident Managment and Operational Resiliency page is loaded · Senior Consultant, Incident Managment and Operational Resiliency · Apply · locations · Chicago, IL · time type · Full time · posted on · Posted Yesterday · job requisition id · R124634 · ...
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Northern Trust Chicago, United StatesAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most succe ...
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Guidehouse Chicago, United StatesJob Family: · IT Cyber Security · Travel Required: · Up to 10% · Clearance Required: · None · What You Will Do: · Our Security Incident Management Technical Sr. Analyst - Amazon Web Services (AWS) is a member of a service team with upwards of four (4) personnel within the ...
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Business Incident Project Manager
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TEKsystems Chicago, United StatesPrincipal role is managing incidents as part of the Incident Management team in Wealth Management. Provides guidance to others and where necessary, will consult with Wealth Management and the Incident Management Manager(s) as a liaison with Executives. Solves complex issues and w ...
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Senior Analyst, Business Incident Management
4 weeks ago
CIBC Chicago, United StatesWe're building a · relationship-oriented · bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have ...
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Kraft Heinz Chicago, United States Full timeDescription & Requirements · We have an outstanding opportunity for a Manager - IT Service Delivery Management - Incident Management at Kraft Heinz. Join our globally recognized organization as we disrupt the food industry and drive innovation. As a Manager, you will play a key r ...
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Northern Trust Chicago, United StatesAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most suc ...
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Senior Manager Incident Management
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BMO Financial Group Chicago Heights, United StatesMonitors, restores service, changes, supports and handles day-to-day activities 7/24/365 required to run the mission critical Information Security systems for BMO. Provides responsive customer service in support of cyber security. · + Fosters a culture aligned to BMO purpose, va ...
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Senior Manager Incident Management
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Bank of Montreal Chicago Heights, United StatesApplication Deadline:07/30/2024 Address:1630 Chicago Road. Job Family Group:Technology. Monitors, restores service, changes, supports and handles day-to-day activities 7/24/365 required to run the mission critical Information Security systems for BMO Management, Manager, Operatio ...
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SR Major Incident Manager II
3 days ago
CDW Lincolnshire, United States· Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and p ...
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Associate, IT Incident
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ABN AMRO Clearing USA LLC Chicago, United StatesWinner of Built In's 2024 Best Places to Work · About ABN AMRO Clearing USA LLC · ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. We are a global clearing firm that provides an integrated suite of financial services to professional trading parti ...
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Cyber Security Engineer
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Atlantic Partners Corporation Chicago, United StatesAn Asset Management firm is seeking a SR. Cyber Security Engineer . This role will focus on planning, designing and executing security-related projects, processes and procedures in a Microsoft-oriented environment. Areas of focus for this position will include managing the Micros ...
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Network Operations Center Technician
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1872 Consulting Chicago, United StatesNOC Technician · Location: Chicago, IL – · Hybrid: 3 Days Onsite and 2 Days WFH · Shifts available: · Day Shift: Friday - Tuesday · Friday and Saturday: 7:00 AM to 3 PM · Monday and Tuesday: 7:30 AM – 3:30 PM · Mid-Shift: Tuesday - Saturday · Tuesday through Saturday: 3:30 PM ...
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Associate Principal/Cybersecurity
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Charles River Associates Chicago, United StatesAbout Charles River Associates · CRA is a leading global consulting firm that provides independent economic and financial analysis behind litigation matters, guides businesses through critical strategy and operational issues to become more profitable, and advises governments on t ...
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Onsite IT Support
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e-Frontiers Chicago, United StatesRole Outline · To provide first level support through call logging software and/or on-site and handling incidents or service requests using the incident management system and request fulfilment processes. · Responsibilities · On-Site Technical Support: Serve as the primary tec ...
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DTI Chicago, United States Full time / ContractWHO WE ARE: · Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop. · WHAT WE DO: · We focus on providing delivery, staffing, and supported services such as enterprise integration/implem ...
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IT Service Desk Analyst II
3 weeks ago
Sphera Chicago, United StatesThe IT Service Desk Analyst II will serve as a technical expert of Sphera's IT Service Desk global team, participating in a variety of analytical and technical assignments that provide diagnosis, solving and documentation of IT solutions. As a key point of contact for end-users, ...
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Senior Site Reliability Engineer
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Grindr Chicago, United StatesThis is a hybrid role based in our Chicago office and will require you to be in office Tuesdays and Thursdays. · What's so interesting about this role? · As we enter our second year as a public company, Grindr is building on the success we've had over our 15-year history in conn ...
Incident Manager - Chicago, United States - EPITEC
Description
Epitec
POSITION:
Incident Manager
JOB TYPE:
W2, 7 month contract; possibility of converting
LOCATION:
Chicago, IL
JOB SUMMARY FOR INCIDENT MANAGER:
RESPONSIBILITIES FOR INCIDENT MANAGER:
REQUIRED EXPERIENCE FOR INCIDENT MANAGER:
Why Choose Epitec?
Epitec was founded with a core focus: 'Putting People First.' Understanding that every successful endeavor starts with attentive listening and comprehension, we have taken on the challenge of revolutionizing every aspect of the employment process. By forging the right connections for the ideal match.
How Does Epitec Stand Out?
Epitec invests time in understanding our potential employees, leveraging these insights to pinpoint the perfect position for each individual. We are present at every stage, offering a top-notch compensation package along with opportunities for both financial and personal growth through your contribution.
What Are the Outcomes?
Epitec represents leading global companies and strives to fill their available positions with top-tier talent. This commitment has led us to serve an impressive portfolio of Fortune 100 corporations. Our efforts have garnered multiple accolades, including recognition as one of Crain's Detroit Business 'Cool Places to Work' and the distinction of being a 101 Best & Brightest winner at the local, national, and elite levels. But this is just the start of our journey to redefine the concept of employment across the globe.