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Richardson

    Process Support Engineer IV - Richardson, United States - Nutanix

    Nutanix
    Nutanix Richardson, United States

    1 week ago

    Default job background
    Description
    Key Responsibilities

    Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.

    When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
    Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

    Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

    Knowledge of 3 or more processes on 1 or more technologies
    Functional Knowledge
    Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
    Business Expertise
    Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
    Leadership
    Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
    Problem Solving
    Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
    Impact
    Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
    Interpersonal Skills
    Explains difficult or sensitive information; works to build consensus
    Qualifications


    Education:
    Bachelor's Degree


    Skills:

    Certifications:

    Languages:

    Years of Experience:

    • 10 Years

    Work Experience:
    Additional Information


    Time Type:
    Full time


    Employee Type:
    Assignee / Regular


    Travel:
    Yes, 25% of the Time


    Relocation Eligible:
    Yes

    U

    S Salary Range:
    $120, $165,000.00


    The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.

    In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

    For all sales roles, the


    posted salary range isthe Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

    Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace.

    All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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