- Research and compile information on specific aspects of the program such as procedures, needs, and policies.
- Answer basic customer questions about program policies and procedures.
- Establish, organize, and maintain current and historical files related to the program.
- Collect information to help in the preparation of program reports, develop applications, prepare budget allocations, and/or purchasing of consultative services.
- Maintain, organize, and monitor program assets.
- Schedule, prepare, and disseminate all program-related training materials.
- Associates Degree
- Strong Microsoft Excel experience, including: Preparing spreadsheets, Creating reports, Developing Pivot tables
- Prior experience working with statistics/data, including: Formulating reports utilizing the data
- Prior experience keeping meeting minutes/notes
- Prior customer service experience
- Strong data entry experience
- Experience with Microsoft Office, including: Outlook, Word, Excel, Teams
- Ability to communicate effectively and professionally, both verbally and in writing, to multi-professional agencies
- Ability to think critically and problem solve
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