Enterprise Cloud Services Administrator - Olympia, United States - State of Washington

Description

Enterprise Cloud Services Administrator (ITSAJ/ETS) - Internal

This recruitment is open to internal HCA applicants only.

This position provides and oversees infrastructure operations for the agency in a cloud hybrid environment.

This individual develops and implements workflows and scripting, utilizes infrastructure-as-code development and deployment platforms, and engages with Microsoft and AWS servers.

The ideal candidate will be highly competent with cloud computing and collaborative with a highly skilled operations team to ensure operations are smooth throughout the agency.

About the unit:
The Enterprise Technology Services (ETS) division is the agency's technology provider for the Health Care Authority.

The Enterprise System Services (ESS) section within ETS is responsible for designing, developing, and operationalizing most enterprise infrastructure components involving hybrid cloud servers, storage, backups, applications, and end-user environments to guarantee the availability, functionality and security of IT services directly supporting current and future business requirements internally and externally to the agency.

About the position:

This journey-level Enterprise Cloud Services Administrator position provides operational support and maintenance to the agency's hybrid cloud environment which is comprised of two on-premises Hyper-V clusters and AWS Infrastructure as a Service (IaaS) components.

This position also independently develops, configures and/or implements AWS IaaS components using a variety of infrastructure-as-code development and deployment platforms.

This position is eligible to telework part-time but may be required to report on-site to meet business needs.

The default assigned work location of all Health Care Authority (HCA) positions - both on-site and telework eligible positions - is within the State of Washington.

Frequency of onsite work will vary based on business and operational needs. HCA may choose, but is not required, to support out-of-state telework on a case-by-case basis.

Some of what you will do:

Enterprise Cloud Services Operations

• System and design
• Performs system design in accordance with predefined standards.
• Performs capacity planning in accordance with system utilization requirements.
• Server management
• Builds and configures server, storage, and DBMS instances.
• Configures network connectivity of on-premises and cloud resources.
• Performs system updates and software patch management.
• Performs system tuning and troubleshooting.
• Configures and monitors system and/or resource tagging.
• Configures and maintains auto-scaling groups.
• Performs system monitoring using appropriate tools.
• Backup and Recovery
• Develops and maintains backup automation scripts/policies.
• Creates and manage backup system snapshots.
• Performs system and data restorations using predefined disaster recovery processes/procedures.
• Provides test results and status reports on disaster recovery processes/procedures.
• Manages infrastructure lifecycle operations
• Participates in physical and cloud infrastructure lifecycle planning and leads assigned refreshed projects including equipment acquisition and decommissioning.
• Support AWS accounts and permissions design planning.
• Virtual server image management
• Maintains on-premises virtual server images.

Enterprise Cloud Services Administrator

• Server management
• Configures servers for network access and perform connectivity testing to ensure servers are recognized by the network.
• Maintain server hardware and software assets in compliance with application requirements.
• Implement capacity planning and tuning activities for server assets.
• Perform server maintenance.
• Verify server has latest security patches to the OS and any resident applications.
• Verify server is within operating capacity and take corrective action when necessary.
• Documentation
• Maintain and ensure server documentation for accuracy.
• Develop and maintain server functions check documentation.
• Operations
• Respond to incident management practices as they arise.

Required qualifications:
Qualifying candidates will meet one of the following criteria options:


Option 1:

• Bachelor's degree or higher in computer science, information technology (IT), or closely related field AND
• Four (4) years of recent professional experience in information technology performing systems analysis, system maintenance, or troubleshooting/problem resolution experience, AND
• Two (2) years of experience using code/scripts to administer core system/services including accounts/permissions, computing hypervisors, operating systems (OS) management, and other related infrastructure services/components.

Option 2:

• Associate degree in a field identified above,
• Six (6) years of recent professional experience in information technology performing systems analysis, system maintenance, or troubleshooting/problem resolution experience, AND
• Two (2) years of experience using code/scripts to administer core system/services including accounts/permissions, computing hypervisors, operating systems (OS) management, and other related infrastructure services/components.

Option 3:

• Eight (8) years of recent professional experience in information technology performing systems analysis, system maintenance, or troubleshooting/problem resolution experience, AND
• Two (2) years of experience using code/scripts to administer core system/services including accounts/permissions, computing hypervisors, operating systems (OS) management, and other related infrastructure services/components.

Option 4:

• Three years as an Entry level IT professional in state service.

Preferred qualifications:
AWS and Microsoft Azure certifications


How to apply:
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification.

To apply for this position, you will need to complete your profile which includes three professional references and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in

About


HCA:

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery.

Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• Tuition reimbursement
• And free parking

Notes:
This position is covered by the Washington Federation of State Employees (WFSE).

Once the listed position(s) is(are) filled, this recruitment announcement may also be used to fill additional position(s) for up to sixty (60) days.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer.

We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency.

HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA's mission.

Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace.

Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description.

Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply.

If you have any questions about the required qualifications or how your experience relates to them, please contact us at Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at or

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

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