- Efficiently organizes and maintains the schedule for on-call provider coverage, ensuring seamless coordination and availability.
- Provides comprehensive support by coordinating meetings and managing schedules for leaders and partners as required.
- Acts as a central point of contact for vendors, collaborating with maintenance staff and external vendors to facilitate repairs, deliveries, and inspections, ensuring operational continuity.
- Reviews, categorizes, and delivers files and mail to appropriate departments or individuals with precision and efficiency.
- Manages all credentialing matters, ensuring compliance and facilitating seamless operations.
- Assists in the planning and execution of events such as team meetings, staff appreciation meals, and training retreats, contributing to a positive organizational culture.
- Prepares meeting agendas, takes detailed meeting minutes, and handles correspondence, reports, and other documents with accuracy and professionalism.
- Manages office supplies and miscellaneous items procurement, coordinates staff parking passes and door codes, contributing to the smooth functioning of the workplace environment.
- Composes and distributes monthly newsletters, fostering effective communication and engagement within the organization.
- Prepares letters, reports, and other documents with attention to detail and clarity, supporting efficient communication and decision-making processes.
- Sorts, verifies, and codes invoices, facilitating smooth processing by the accounts payable department.
- Reconciles expense reports and facilitates prompt reimbursements, ensuring accuracy and timeliness.
- Operates check scanner for all departments, and dispatches checks and other essential documents via mail or in person, maintaining financial processes with diligence.
- Various other administrative tasks or projects as needed
- High school diploma required
- Experience in high touch customer or patient facing roles required
- Experience in a medical office setting or healthcare environment highly desirable
- Bachelor's degree in Healthcare Administration, Business Administration, or related field preferred
- 1+ years administrative or executive assistant experience preferred
- Excellent interpersonal skills, with the ability to communicate effectively with patients, physicians, and other healthcare professionals.
- Proficiency in computer skills and relevant software such as Electronic Medical Records (EMR) systems, Microsoft Office Suite (Word, Excel, Outlook), and scheduling software.
- Strong organizational skills, including the ability to prioritize tasks and manage time effectively.
- Attention to detail and accuracy in performing administrative duties such as scheduling appointments, maintaining records, and processing billing information.
- Knowledge of medical terminology and procedures to effectively communicate with patients and healthcare providers.
- Ability to work independently with little oversight, a self-starter.
- Adaptability to handle unexpected situations or changes in workflow while maintaining professionalism and efficiency.
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