- Respond to 911 and 311 calls from the community, reducing SFPD response with a focus on well-being checks and situations that require immediate attention, such as an acute behavioral health crisis.
- Perform wellness checks, assess risk, provide support, and referrals for needed services. This may include crisis intervention, and engaging emergency medical or mental health systems.
- Engage individuals and assess needs (eg, medical, mental health, substance use, shelter, food access, benefits, and other issues). Follow up with clients to support linkage, as needed.
- Advocate and collaborate with service providers to facilitate access to care with the goal of stabilization.
- Respond to requests from San Francisco Fire Department (SFFD) to help individuals found at-risk in places not meant for human habitation.
- Work collaboratively as part of a dynamic and diverse team, which includes clear communication, flexibility, and humility.
- Work in close collaboration with the DPH Medical Team (eg, Street Medicine, Shelter Health, Behavioral Health) to link people experiencing homelessness to transitional primary care.
- Maintain professional and positive relationships with other service providers, community groups, and the neighborhood.
- Must demonstrate ability to work anywhere in San Francisco and work with clients of various backgrounds.
- Must attend scheduled clinical and administrative supervision, to discuss client care, service delivery, and clinical and professional development.
- Use assigned communication devices to appropriately and professionally communicate with team members and other service providers.
- Proficient in web-based technologies to look up information and collateral data relevant to service delivery (eg, One System, Changes, Replicon, Outlook, Shiftboard).
- Maintain timely and accurate documentation according to program requirements.
- Adhere to professional ethics as well as established policies and procedures.
- Complete in person and virtual trainings on time and attend all mandatory meetings.
- Must comply with uniform policy while conducting outreach in the field.
- Perform Adult Coordinated Entry Housing Assessments as needed.
- Provide leadership to assigned team or role on outreach services with outreach staff, by proactively taking initiative. And follow up on additional responsibilities.
- Help train new staff by allowing them to shadow your work, explaining tasks, teaching SF resources, and enforcing best practices. This includes charting and documentation.
- Complete training evaluations for new hires.
- Utilizes advanced strategies and techniques in training new and current staff
- Attend training department meetings as requested.
- Attend some leadership meetings, as requested, to discuss current and future issues from the perspective of an outreach worker.
- Other duties as assigned.
- High School diploma or GED and 5 years or more with TARGET EXPERIENCE, or
- Specialty Certificate related to the populations served (e.g., Community Health Worker, Medical Assistant, Drug and Alcohol/CADAC, Peer Counselor) and 4 years with TARGET EXPERIENCE; or
- AA/AS degree, and 3 years or more with TARGET EXPERIENCE; or
- BA/BS degree from an accredited 4-year College or University, and 2 year or more with TARGET EXPERIENCE; or
- MA/MS degree from an accredited College or University and 1 year of experience, or
- Completion of an EMT-B (Emergency Technician/ Basic) or EMT-P (Emergency Technician/ Paramedic) Training Program and 1 year with TARGET EXPERIENCE; or
- Completion of a U.S. Military Corpsman Training Program and 1 year with TARGET EXPERIENCE; or
- Possession of or qualify for licensing as a Psychiatric Technician and 1 year with TARGET EXPERIENCE.
- (Internal Only) More than 2 years working for SFHOT, with advanced performance, skill, and competency. Capacity to perform in all roles and responsibilities (eg, ability to function between dispatch, responder, outreach worker, or other assigned roles).
- Valid California driver's license. Driver must be 21+ with none of the following in the past 3 years: any 2-point convictions; or more than (2) moving violations; or more than (1) moving violation and (1) at-fault or a passenger handling accident.
- Advanced level of knowledge of the client population and their complex needs including homelessness, financial instability, medical and mental health, and substance abuse.
- Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender and other diversity considerations within all neighborhoods in San Francisco.
- Ability to work successfully both independently and cooperatively.
- Ability to speak read and write clearly in English.
- Advanced level of competency using Internet, email, and Microsoft Word computer applications as well as ability and willingness to learn necessary programs needed for everyday job function
- Ability to use computers/internet to look up information and enter relevant notes.
- CPR and first aid certification within 90 days of hire.
- Speak languages other than English
- Previous experience or training in street outreach and case management.
- Knowledge of San Francisco neighborhoods and community resources.
- Knowledge of the San Francisco Health Provider network.
- Prior experience with documentation.
- Must be in good physical condition and capable of performing job duties requiring frequent use of the entire body including ability to stand, walk, climb stairs, sit, drive for extended periods of time, exit and enter vehicles throughout your work shift.
- Ability to use a computer, phone or office equipment for extended periods of time.
- Ability to successfully and efficiently complete tasks in an environment where background noise is present, and interruptions may be constant.
- Must be able to lift a minimum of 35 lbs.
- Associates or better in Social Work or related field
-
Street Crisis Response Specialist
4 days ago
Heluna Health San Francisco, United StatesThe San Francisco Homeless Outreach Team (SFHOT) works collaboratively in small teams to engage and stabilize individuals experiencing homelessness, to help establish treatment, and to find permanent housing. · This Street Crisis Response Specialist role will be assigned to the ...
-
Community Response Specialist II
1 week ago
City of Salt Lake City Utah West Valley City, United StatesAssists with hiring, team scheduling, and provides training/mentoring to new employees. Performs a variety of specialized and technical non-emergency, low-hazard police duties including, but limited to telephonic case reports, property reports (inclu Specialist, Police Officer, O ...
-
Street Crisis Response Specialist
1 week ago
Heluna Health San Francisco, United States Full timeThe San Francisco Homeless Outreach Team (SFHOT) works collaboratively in small teams to engage and stabilize individuals experiencing homelessness, to help establish treatment, and to find permanent housing. · This Street Crisis Response Specialist role will be assigned to the S ...
-
emergency response specialist
6 days ago
Pinkerton San Mateo, CA , USA, United StatesEmergency Response Specialist · San Mateo, CA - United States · We are as invested in your career as you are. · As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe i ...
-
Emergency Response Specialist
1 week ago
Pinkerton San Mateo, United StatesEmergency Response Specialist · San Mateo, CA - United States · We are as invested in your career as you are. · As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe ...
-
Emergency Response Specialist
2 weeks ago
Pinkerton Consulting & Investigations, Inc. San Mateo, United StatesThe Emergency Response Specialist, assigned to one of Pinkerton's largest enterprise clients, will perform a variety of assignments armed and/or unarmed to include the welfare, physical protection, and the safety and security of a corporate site and its respected employee populat ...
-
Emergency Response Specialist
1 week ago
Pinkerton Consulting & Investigations, Inc San Mateo, United StatesWe are as invested in your career as you are. · As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured t ...
-
Mental Health Association of San Francisco San Francisco, United StatesPOSITION TITLE: Bilingual Spanish/English Mobile Crisis Response Team Peer Support Specialist · POSITION TYPE: Full-time (40 hours); Non-exempt · PAY RANGE: $31.25 hourly · REPORTS TO: Marin Program Managers · HOURS & SHIFT OPTIONS: · Peer 1: Day Shift 4/10 schedule · Sunda ...
-
Mental Health Association of San Francisco San Francisco, United StatesJob Description · Job DescriptionPOSITION TITLE: Bilingual Spanish/English Mobile Crisis Response Team Peer Support Specialist · POSITION TYPE: Full-time (40 hours); Non-exempt · PAY RANGE: $31.25 hourly · REPORTS TO: Marin Program Managers · HOURS & SHIFT OPTIONS: · Peer 1: Day ...
-
Clinical Lab Scientist Specialist
4 hours ago
University of California San Francisco San Francisco, United StatesThe CLS Specialist will be responsible for all work assigned in all areas of the Clinical Laboratory including routine procedures, method improvement and development and evaluation. All work performed is to be completed within a required time frame ensuring shortest turnaround ti ...
-
Entry-level Marketing Position
1 week ago
HCP Concierge San Francisco, United States**THE ASSOC. SERVICE SPECIALIST - REGIONAL DEPLOYMENT TEAM **plays a critical role in an emerging area of our business, playing an integral part of our mission to revolutionize the pharmaceutical industry's approach to physician engagement. As an early stage company, HCP Concierg ...
-
Student Disability Specialist
2 days ago
University of California San Francisco San Francisco, United StatesThe Student Disability Specialist supports two critical areas: support to students with disabilities and support and consultation for faculty, staff, and clinical sites who work with our students. · The Student Disability Specialist, under the direction of the SDS Co-Directors, i ...
-
Regional Clinical Specialist
4 hours ago
Next Level Impacts San Francisco, United StatesWe are seeking a dynamic Regional Clinical Specialist to join a worldwide healthcare organization committed to delivering a range of pioneering medical products and solutions to its clientele. This role is perfect for those who desire a challenging and rewarding career in a diver ...
-
Account Specialist Manager
2 days ago
Aon Corporation San Francisco, United StatesPosting Description: · **Aon is hiring for an Account Specialist Manager** · Do you want to make an impact? Join a team that prioritizes a collaborative and positive team culture · This is a hybrid based role in San Francisco, CA. · **Aon is in the business of better decisions**: ...
-
Nurse Practitioner
1 week ago
Backoffice Abroad California City, United States**On-site Nurse Practitioner** · **BA Global Talent** is seeking a qualified professional to join a dynamic team as a **Nurse Practitioner**. In this position, you'll be able to provide Health Care to millions of Americans who live in rural communities two hours or more from the ...
-
Community Referrals Specialist
1 week ago
Health Right 360 San Francisco, United StatesHealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. · **Benefits and perks**: · - HR360 offers ...
-
Program Specialist
1 week ago
CYCSF San Francisco, United States**JOB ANNOUNCEMENT** · The Community Youth Center of San Francisco (CYC) provides the youth of our city a sense of belonging and vital tools and experiences to succeed in life. Our services include academic support and college counseling, job placement and employment training, su ...
-
Amazon Web Services, Inc. San Francisco, United States7+ years of sales, business development, Partner development, Partner sales, or Alliances management experience in the software / technology space. · - 7+ years of experience with Technology Partners, ISV's, SIs and/or large enterprise sales and complex agreements. · - 7+ years d ...
-
Financial Systems Training Specialist
1 week ago
Lewis Brisbois San Francisco, United StatesOverview: · The San Franciso, CA office is seeking an experienced Financial Systems Training Specialist to provide hands-on training and development assistance for users on the variety of tools maintained in the Billing/Finance/Accounting areas. Products include: LawTime/Aderant, ...
-
Care Navigator
2 days ago
Upward Health San Francisco, United StatesUpward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR ...
Street Crisis Response Specialist - San Francisco, United States - Public Health Foundation Enterprises, In
Description
The San Francisco Homeless Outreach Team (SFHOT) works collaboratively in small teams to engage and stabilize individuals experiencing homelessness, to help establish treatment, and to find permanent housing.
This Street Crisis Response Specialist role will be assigned to the Street Crisis Reponse Team and is comparable to an Outreach Specialist Level 3 role. Working with community paramedics and EMTs from the San Francisco Fire Department (SFFD) and responding to 911 and 311 service calls, Street Crisis Specialists will be dispatched to focus on a range of calls from overdose medical emergencies and acute behavioral health crisis to less immediate calls and well-being checks that require immediate attention.
The team will perform medical, behavioral, and social needs assessments, render immediate aid if needed, and will be able to offer meaningful connections to services and housing. The team will be deployed in an SFFD vehicle and have the ability to provide transportation services to individuals who might need that as part of the engagement
The work schedule is a 10-hour shifts, 4 days a week. The operations for this project are 24-hour days, 7 days a week. Exact shift hours and days assigned are TBD.
If hired for this position, you will be required to provide proof that you are fully vaccinated for COVID-19 prior to your start date, or have a valid religious or medical reason qualifying you for an exemption (that may or may not require accommodation).
ESSENTIAL FUNCTIONS
MINIMUM QUALIFICATIONS
TARGET EXPERIENCE: Direct experience working in a professional, volunteer, or other relevant capacity with people experiencing homelessness or individuals with complex medical and/or behavioral health concerns.
All areas of study meet qualifications. The following majors are preferred: Social Work, Human Services, Psychology, Counseling, Sociology, Anthropology, Ethnic Studies, Public Policy, Public Health, or a related field.
AND
PREFERRED QUALIFICATIONS
PHYSICAL DEMAND
Stand Constantly
Walk Constantly
Sit Frequently
Handling / Fingering Constantly
Reach Outward Occasionally
Reach Above Shoulder Occasionally
Climb, Crawl, Kneel, Bend Occasionally
Lift / Carry Occasionally - Up to 50 lbs
Push/Pull Occasionally - Up to 50 lbs
Talk/ Hear Constantly
See Constantly
Taste/ Smell Not Applicable
Not Applicable Not required for essential functions
Occasionally hrs/day)
Frequently hrs/day)
Constantly (5+ hrs/day)
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Essential job duties are intended to describe those functions that are primary to the performance of this job.
Other job duties include those that are considered secondary to the overall purpose of this position. This position description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by the supervisor and management.
If hired for this position, you will be required to provide proof that you are fully vaccinated for COVID-19 prior to your start date, or have a valid religious or medical reason qualifying you for an exemption (that may or may not require accommodation).
Heluna Health reserves the right to revise job descriptions or work hours as required.
All qualified applicants will be considered for this position in accordance with the San Francisco Fair Chance Ordinance.
Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply
Education
Preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)