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Business Process Consultant
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CACI International Inc Washington, United States Full timeBusiness Process ConsultantJob Category: ConsultingTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * * What You'll Get to Do: · CACI is seeking a Business Process Consultant to pro ...
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ServiceNow Business Process Consultant
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Business Process Consultant
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Strategic Resolution Experts (SRE) Washington, United StatesJob Description · Job Description *This is NOT an IT focused position* · The Organizational Business Process Consultant is responsible for analyzing the existing organization and design of business systems, including departments, divisions and enterprise organizations, eliciting ...
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ServiceNow Business Process Consultant
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ServiceNow Business Process Consultant
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CGI Arlington, United StatesOCM/Business Process Consultant Position Description CGI Federal has an immediate need for a Business Consultant who can implement organizational change management strategies for large, complex financial system implementations. Founded in 1976, CGI is among the largest IT and bus ...
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OCM/ Business Process Consultant
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ServiceNow Business Process Consultant
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OCM/Business Process Consultant
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OCM/Business Process Consultant
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CGI Group, LLC Arlington, United StatesOCM/Business Process Consultant · Position Description · CGI Federal has an immediate need for a Business Consultant who can implement organizational change management strategies for large, complex financial system implementations. Founded in 1976, CGI is among the largest IT a ...
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OCM/Business Process Consultant
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CGI Arlington, United StatesOCM/Business Process Consultant · Category: Business Analysis (functional and technical) · Main location: United States, Virginia, Arlington · Position ID:J · Employment Type: Full Time · Position Description: · CGI Federal has an immediate need for a Business Consultant who ...
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OCM/Business Process Consultant
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CGI Technologies and Solutions, Inc. Arlington, United States**OCM/Business Process Consultant** · **Category:** Business Analysis (functional and technical) · **Main location:** United States, Virginia, Arlington · **Position ID:** J · **Employment Type:** Full Time · **Position Description:** · CGI Federal has an immediate need for ...
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Ocm/ Business Process Consultant
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Dod IT Process Consultant
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Business Process Consultant
4 weeks ago
Duty First Consulting Vienna, United StatesAbout the role: · As a company founded by service-disabled Veterans, we at DFC are driven by a duty to serve our clients, our employees, and our community. We are committed to helping organizations achieve their goals by cultivating a team of talented professionals that delivers ...
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Business Process Consultant
4 weeks ago
Duty First Vienna, United StatesAbout the role: · As a company founded by service-disabled Veterans, we at DFC are driven by a duty to serve our clients, our employees, and our community. We are committed to helping organizations achieve their goals by cultivating a team of talented professionals that delivers ...
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Business Process Consultant
2 weeks ago
Duty First Consulting Vienna, United StatesJob Description · Job DescriptionAbout the role: · As a company founded by service-disabled Veterans, we at DFC are driven by a duty to serve our clients, our employees, and our community. We are committed to helping organizations achieve their goals by cultivating a team of tale ...
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Business Process Consultant
4 weeks ago
M2 Strategy Silver Spring, United StatesJob DescriptionJob Description · M2 Advantage · M2 Strategy is nationally and locally recognized as a Best Workplace with a key focus on employee engagement. The Firm is a technology and strategy consulting firm whose motto, Think Differently , is integrated with all components ...
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Oracle Ebs Business Process Consultant
3 weeks ago
Tallon Recruiting and Staffing Arlington, United States**Job Highlights**: · Remote · **Oracle EBS Business Process Consultant - REMOTE**: · **VA, Arlington 22203** · **Security Clearance**: Current Security Clearance, Public Trust - U.S. Citizen, Secret · **Skills: Oracle EBS, SOA, DevOps, Business Architect, KPI** · **Oracle EBS Bu ...
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Smart IT Frame LLC Arlington, United StatesExperience Level: 10+ years · Domain: Telecom · Responsibilities: · • Collaborate with telecom clients to understand their specific service management requirements and business processes. · • Design and implement ServiceNow solutions, with a focus on Telecom Service Management (T ...
ServiceNow Business Analyst with Business Process Consulting - Arlington, United States - Smart IT Frame
Description
Experience Level: 10+ years
Domain: Telecom
Responsibilities:
Collaborate with telecom clients to understand their specific service management requirements and business processes.
Design and implement ServiceNow solutions, with a focus on Telecom Service Management (TSM) modules such as Service Desk, Incident Management, Change Management, and Configuration Management.
Customize ServiceNow applications to address telecom-specific needs, including configuring workflows, forms, and reports.
Provide technical guidance and support to clients throughout the implementation process, ensuring alignment with industry best practices and regulatory requirements.
Analyze and optimize telecom business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
Conduct workshops and training sessions to educate clients on ServiceNow best practices and telecom service management principles.
Collaborate with cross-functional teams to ensure successful project delivery and customer satisfaction.
Stay current with ServiceNow platform updates, telecom industry trends, and emerging technologies.
Requirements:
Certified System Administrator (CSA).
Bachelors degree in computer science, Information Technology, or related field.
Minimum of 8 years of experience working with the ServiceNow platform.
Experience in Business Process Consulting.
Proven experience in implementing and customizing ServiceNow Telecom Service Management (TSM) modules, including Service Desk, Incident Management, Change Management, and Configuration Management.
Strong understanding of telecom service management principles, processes, and standards (e.g., ITIL).
Experience with JavaScript, HTML, CSS, and other web technologies.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills, with the ability to interact with clients at all levels of the organization.
Experience with CSM, FSM and other ServiceNow modules is a plus.