- Operate various equipment for highspeed scanning, mail out, and metering of mail.
- Prepare and mail envelopes with correct passport and corresponding supporting documents.
- Box and archive files for storage purposes.
- Interface with passport applicants at Agency/Center Information and Will-Call counters:
- Prior to distributing to applicants, print and review passport books for accuracy and quality.
- Process refund/reimbursement requests.
- Generate a credit card payment from the applicant and distribute completed batches to the Cashier's Office. Verify all completed transactions and run designated reports.
- Assist with Acceptance Agent training: prepare training materials, conduct "meetand greets," setup training sessions, conduct office tours, etc.
- Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
- Contact applicants to request necessary documents.
- Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
- Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Reissues, and rebatch into the system.
- Follow a number of specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file, simple posting to individual accounts, opening mail, running mail through metering machines, and calculating and posting charges to departmental accounts
- HS diploma or GED
- Three years of general office experience
- Two years of experience utilizing a variety of office software, specifically Microsoft Office.
- Capable of performing repetitive tasks while maintaining a high level of accuracy
- Ability to work in one place and traverse the office on a continuing basis
- Must maintain constant awareness of all aspects of internal and external security
- Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
- Communication (Oral/Written)
- Data Entry
- Microsoft Office
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SEASONAL Passport Data Entry Clerk II - Chicago, United States - CGI Technologies and Solutions, Inc.
Description
SEASONAL Passport Data Entry Clerk II
Category: Administration
Main location: United States, Illinois, Chicago
Position ID: J
Employment Type: Full Time
Position Description:
CGI Federal is looking for experienced Support Associates to support the Chicago Passport Agency.
The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.
Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. The selected candidate must be able to frequently lift and carry up to 45lbs. This position may require long hours of standing.As a result, the selected candidate will be expected to be able to stand and walk around the worksite for the entirety of their shift.
Your future duties and responsibilities:
o Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.
Required qualifications to be successful in this role:
\#PassportUS
Hourly Rate:
$17.97/hour
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role.
skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
At CGI Federal we call our professionals "members" to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company
CGI Federal's benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Additional benefits determined by your Service Contract Act:
Paid Time Off (PTO)
Paid Federal Holidays
Health & Welfare Benefits
Skills:
What you can expect from us:
Insights you can act on
While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes.
We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of.
This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job.
We make it easy to translate military experience and skills Clickhere (https://cgi-) to be directed to our site that is dedicated to veterans and transitioning service members.
CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.