- Greet all members and customers, determine their need and provide Legendary Service;
- Provide DMV vehicle license, registration and notary services;
- Reach sales and service goals (and earn incentives) for multiple AAA products and services;
- Preparing and providing TripTik travel routings, marked road maps, tour books, and other travel-related materials;
- Make hotel and car rental reservations for members, and provide travel destination information;
- Issue passport photos;
- Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer;
- Perform additional job-related duties as assigned by management.
- Experience in retail sales, banking or similar customer service/sales environment;
- Must be able to obtain and maintain valid notary license;
- Proven ability to exceed assigned sales or service quality goals;
- Ability to work overtime, including Saturdays;
- Experience with Microsoft Office basics;
- Ability to travel locally when necessary;
- A high school diploma or GED;
- Successful completion of pre-employment assessments, background check and drug screening.
- · Extraordinary medical/dental/vision/life benefits
- · 401(k) Savings plan with company match
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts (membership, insurance, travel, entertainment, services and more)
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Retail Service Specialist - Hermitage, United States - AAA East Central
6 days ago
Description
Retail Service SpecialistAAA East Central currently has a full-time Retail Service Specialist opportunity available at the Erie, PA branch office. The branch hours of operation are Monday through Friday 9am – 5pm and Saturday 9am - 1pm with availability to work overtime, as needed.
We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting opportunity in our branch network and ideal for candidates interested in working in a teamwork environment with AAA members.
Responsibilities include, but are not limited to:
Qualifications:
Benefits:
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
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