Virtual Account Manager - Washington, United States - Solera, Inc.

Solera, Inc. Washington, United States

1 week ago

Description

The Virtual Account Manager identifies areas of opportunity for the dealership to increase revenue as well as makes suggestions for the improvement of dealership staff's performance and productivity using Dealer Socket products & services.

The Virtual Account Manager also consults to CRM strategies to promote & grow dealership business via email, mail, & call campaigns.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Productivity: Own assigned region of dealerships by providing monthly consultative events, which is achieved with personal daily efficiency, consultative quality, and exceptionally organized scheduling
Relationships: Have a genuine business relationship with dealership management & key personnel within every assigned accounts
Knowledge: Strong knowledge of all Dealer Socket products & services, their application within the dealership environment, and their representation within all key reporting; this achieved through initial 30-day training program, daily experience, & ongoing learning events
Growth: Drive new business growth within the assigned region by leveraging consultative credibility at each dealership & recommending products that guarantee return on investment

BASIC QUALIFICATIONS

High school diploma
2+ years professional experience with a minimum of one of the following: sales, or customer service, or automotive, or technological
Self-motivated with little need for management involvement
Strong verbal & written communication skills in a team setting
Strong phone communication skills; good command of the English language
Strong interpersonal communication skills; able to interface comfortably and effectively with all levels of dealership management
Strong ability to interpret analytical data and share that information clearly with dealership personnel; ability to translate data into process improvement opportunities
Sales Experience is preferred
Must be able to sit for long periods of time in front of a computer
Must be able to communicate on phones for 50% + of the day
Proficient in Microsoft Office Suite

ADDITIONAL REQUIREMENTS

Position may require some travel – up to 25%

About Us

Solera is the global leader in vehicle lifecycle management

software-as-a-service,

data, and services.

Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, CAP HPI, Autodata, and others.

Solera empowers its customers to succeed in the digital age by providing them with a "one-stop shop" solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins.

Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit

.

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