Jobs

    Academic Service Specialist - Washington, United States - Johns Hopkins University

    Johns Hopkins University
    Johns Hopkins University Washington, United States

    2 weeks ago

    Default job background
    Description

    Academic Services Specialist Position at Admissions and Joint Degree Programs

    Reporting to the Senior Director of Recruitment & Special Programs, this role involves assisting with Public Service Fellows & Scholars (PSFS) recruitment and admissions processes. The ideal candidate must pay close attention to detail, possess strong customer service skills, and excel in data management.

    Duties & Responsibilities

    • Recruitment & Admissions Functions (40%)
      • Coordinate on-campus and virtual events for the PSFS program.
      • Track recruitment budget and manage payment processing.
      • Ensure all PSFS material is up-to-date.
      • Correspond with applicants and assist with marketing campaigns.
      • Travel locally and nationally for recruitment activities.
      • Process admissions materials efficiently.
      • Follow up with prospects throughout the application process.
      • Assist with application review and system updates.
    • Programming Functions (30%)
      • Organize special events and activities for the PSFS cohort.
      • Communicate upcoming opportunities to the cohort.
      • Coordinate cohort meetings and set up communication groups.
      • Supervise Graduate Student Assistant for event programming.
      • Track programming budget and manage payments.
    • Data Collection & Reporting Functions (20%)
      • Collect and analyze admissions statistics.
      • Prepare reports for program donors and track employment outcomes.
      • Gather data on admitted cohorts for reports.
      • Work on alumni database and maintain alumni relationships.
    • Miscellaneous (10%)
      • Collaborate with students, faculty, alumni, and external stakeholders.
      • Participate in work-related trainings.
      • Some evening and weekend work may be required.
    • Special Knowledge, Skills & Abilities
      • Interpersonal, analytical, and organizational skills.
      • Proficiency in data management systems and basic computer applications.
      • Knowledge of CRM software and social media platforms.
      • Excellent written and verbal communication skills.
      • Commitment to diversity and customer service.
      • Ability to work independently and in a team.
      Minimum Qualifications:
    • High School Diploma or equivalent.
    • Three years of administrative/academic experience.
    • Additional education may substitute for experience.
    Preferred Qualifications:
  • Bachelor's degree.
  • Experience in event planning.

Classified Title: Academic Services Specialist
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: $ $33.50 HRLY (Commensurate with experience)
Employee group: Full Time
Schedule: Mon - Fri, 9-5
Exempt Status: Non-Exempt
Location: Hybrid/District of Columbia
Department name: Admissions and Joint Degree Programs
Personnel area: SAIS


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