Jobs
>
Memphis

    Remote Bilingual Customer Service Agent - Memphis, United States - Disabled Veteran Solutions

    Disabled Veteran Solutions
    Disabled Veteran Solutions Memphis, United States

    3 weeks ago

    Default job background
    Description

    per hour | Memphis, TN, USA | Hourly | Full Time

    Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits.

    At DVS, we pride ourselves in our excellent communication skills and are motivated to provide exceptional customer service. With this position, representatives will provide customer service and work to resolve customer inquiries.

    You will utilize your skills with every contact to achieve the following:


    • Responds to inbound call inquiries.


    • Assist callers navigating/troubleshooting equipment and open escalated technical support tickets when necessary.


    • Assist callers with scheduling appointment times at selected locations.


    • Open escalated technical support tickets when necessary.


    • Responsible for creating and maintaining excellent documentation of all calls, questions, complaints, etc


    • Initiates outbound calls to respond to inquiries and to follow-up with previous contacts.


    • Responds to all inquiries in a professional, friendly, and timely manner.

    Requirements:


    • Ability to work remotely, including reliable, high-speed Internet; the ability to troubleshoot common computer issues; and a private, dedicated workspace is required.


    • Must have a computer (laptop or desktop, Mac and Chromebooks are not compatible with platform), monitors, and a USB-wired headset.


    • Minimum of High School diploma required: additional education preferred.


    • Must be able to successfully pass criminal background check.


    • Clear and concise verbal communication skills


    • Ability to build rapport with callers.


    • Must be available between the hours of 9am - 9pm EST, Monday-Friday. Position start date: 4/15/2024


    • Bilingual in English and Spanish.

    While DVS employment is open to all, DVS desires to reward Veterans and Military Families for their service by offering meaningful and respect-filled employment. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    About Disabled Veteran Solutions

    Disabled Veteran Solutions is a nationally recognized provider of outsourced business process outsourcing services with a dedication to high standards of excellence. As a Service-Disabled Veteran Owned Small Business, service and quality are central to our mission. Additionally, adaptability and experience provide the edge which makes Disabled Veteran Solutions extremely successful in exceeding client expectations.

  • Attitash Mountain Service Co

    Guest Service Agent

    2 weeks ago

    Attitash Mountain Service Co Bartlett, United States

    **Join the Berry Companies - Be a Part of Our Tradition and Future** · Our Mission: To provide exceptional vacation experiences, and picturesque and unique properties in the Mt. Washington Valley. As a family-owned business, we enrich the lives of our team members and customers w ...

  • American Income Life AO - Maria Hynan

    Customer Service Agent

    1 week ago

    American Income Life AO - Maria Hynan Memphis, United States

    March 2023 marked a monumental milestone for AO, as we shattered records for the biggest weekly, monthly, and quarterly achievements in the history of our company. Now, as we continue this incredible growth, we are seeking to expand our team with even more talented individuals. A ...

  • DHL

    Casual Field Service Agent

    4 weeks ago

    DHL Memphis, United States

    DHL - JobID: 24003ZM [Retail Associate / Team Member] As a Field Service Agent at DHL, you'll: Assist customers with document shipment and pick up at service center; Assist with operational procedures including sorting, shipment processing and documentation, manifesting, bagging, ...

  • Hotel Resource

    Guest Service Agent- PT

    2 weeks ago

    Hotel Resource Memphis, United States

    **Other** · **Guest Service Agent- PT** · Guest Service Agent- PT Park Hotels & Resorts Memphis TN · **Guest Service Agent- PT** · **Company:** · Park Hotels & Resorts · **Location:** · US · **Category:** · Other · **Degrees Required:** · Not Specified · **Employment ...

  • AO Globe Life

    Remote Customer Service Benefits Agent

    1 week ago

    AO Globe Life Memphis, United States

    Join Our Remote Sales Team as an Online Customer Service Benefits Agent at Globe Life · Are you a self-motivated, goal-oriented individual seeking a rewarding career opportunity in a completely remote setting? Globe Life is looking for dedicated individuals to join our sales team ...

  • AutoZone

    Distribution Center Customer Service Agent

    1 week ago

    AutoZone Memphis, United States

    2nd Shift Available · Both 12:00 PM - 10:30 PM · Wednesday through Saturday OR Sunday through Wednesday · RESPONSIBILITIES: · + Fields all incoming telephone calls and e-mails from customers. · + Communicate with customers via telephone and e-mail regarding products, order d ...

  • Disabled Veteran Solutions

    Remote Bilingual Customer Service Agent

    1 week ago

    Disabled Veteran Solutions Memphis, United States

    per hour | Memphis, TN, USA | Hourly | Full Time · Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits. · At DVS, we pride ourselves in our ex ...

  • Attenti Group

    Customer Service Agent/Part Time

    3 weeks ago

    Attenti Group Memphis, United States Part time

    **Description** · **THIS IS A PERMANENT PART TIME POSITION (25 hours) in the Memphis office flexible hours** · **Before applying for this position, you must be available for a one week training, Monday through Friday 8-5. After training has concluded this will be a part time pe ...

  • Methodist Le Bonheur Healthcare

    Certified Registered Nurse Anesthetist

    3 weeks ago

    Methodist Le Bonheur Healthcare Memphis, United States Full time

    Title: Certified Registered Nurse Anesthetist (CRNA) | Le Bonheur Children's Hospital Job · Date: Apr 13, 2024 · Facility: Le Bonheur · Summary · A Certified Registered Nurse Anesthetist (CRNA) is an advanced practice registered nurse (APRN) who practices both autonomously and ...

  • Horizon Ventures

    Intern (m|w|d) in the field of Governance & Compliance / Corporate Management

    3 weeks ago

    Horizon Ventures Shelby, United States

    About Voith Group · Voith Group is a globally operating technology company. With its broad portfolio of systems, products, services, and digital applications, Voith sets standards in the markets of energy, paper, raw materials, and transport & automotive. Founded in 1867, Voith i ...

  • Steve Womack - State Farm Agent

    Account Associate

    3 days ago

    Steve Womack - State Farm Agent Memphis, United States

    Steve Womack is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. · We're looking for motivated self-starters with a sale ...

  • THE SHELBY STATE BANK

    Loan Processor

    1 week ago

    THE SHELBY STATE BANK Shelby, United States

    Position Description: · **Overview**: · Performs a variety of duties to provide customer service and prepare loan closings on a variety of loan programs. Under general supervision, but in compliance with established policies and procedures, work with Lenders, Branch Managers, Tit ...

  • Dutch Van Rossum - State Farm Agent

    Receptionist - State Farm Agent Team Member

    2 weeks ago

    Dutch Van Rossum - State Farm Agent Bartlett, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...

  • Dutch Van Rossum - State Farm Agent

    Customer Relations Representative

    1 week ago

    Dutch Van Rossum - State Farm Agent Bartlett, United States

    **Be Part of Our Exciting Team as a State Farm Agent Team Member** · Are you an outgoing, customer-focused individual who loves working with the public? If so, a career with a State Farm independent contractor agent could be your perfect match Our agents exclusively market State ...

  • Michele Agnew - State Farm Agent

    Insurance Account Position

    3 days ago

    Michele Agnew - State Farm Agent Bartlett, United States

    **What do we offer?** Michele Agnew encourages each team member to bring their authentic skills and insights to work each day. We offer a variety of benefits to support our team, including: · - Group Life Insurance Benefits · - Salary & Commission/Bonus · - Paid Time Off (Vacatio ...

  • Steve Womack - State Farm Agent

    Insurance Account Representative

    3 days ago

    Steve Womack - State Farm Agent Bartlett, United States

    **What do we offer?** Steve Womack encourages each team member to bring their authentic skills and insights to work each day. We offer a variety of benefits to support our team, including: · - 401K · - Salary & Commission/Bonus · - Paid Time Off (Vacation and Personal/Sick Days) ...

  • Warren Hodges - State Farm Agent

    Receptionist - State Farm Agent Team Member

    3 weeks ago

    Warren Hodges - State Farm Agent Memphis, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...

  • Wesley Channels - State Farm Agent

    Receptionist - State Farm Agent Team Member

    3 weeks ago

    Wesley Channels - State Farm Agent Memphis, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...

  • Jeff Herman - State Farm Agent

    Office Representative

    3 weeks ago

    Jeff Herman - State Farm Agent Bartlett, United States

    Position Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...

  • Jeff Herman - State Farm Agent

    Receptionist - State Farm Agent Team Member

    3 weeks ago

    Jeff Herman - State Farm Agent Bartlett, United States

    Position Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...