Information Technology Specialist - North Chicago, United States - U.S. Military Entrance Processing Command

Description

Summary About the Position:
The U.S.

Military Entrance Processing Command, headquartered in North Chicago, IL, is a jointly staffed command, staffed by representatives of all branches of the Armed Forces.

The command, through its 66 military processing locations (Military Entrance Processing Stations (MEPS)/Remote Processing Stations (RPS)), determines whether applicants are qualified for enlistment based on standards set by each of the services.

This position will be filled on a TERM basis.

Responsibilities Serve as an Enterprise Software Manager ordering, maintaining, and tracking of software contracts and license utilization for the Command enterprise within contracted user agreements and copyright laws.

Provide consultative services in the areas of software/hardware inventory and configuration. Serve as Contracting Officer Representative (COR) and contract POC for a variety of enterprise-wide contracts. Perform required collateral contract administrative review of changes/proposed changes to hardware/software/service contracts. Analyze a variety of unusual problems, questions, or conditions associated with a particular application area and formulating project recommendations. Ensure inquiries and problems concerning licensing, procurement, and maintenance of computer software is expeditiously resolved.

Responsible for tasks associated with Command-wide software procurement to include new software requirements, renewal of existing software contracts, and modifications during the period of performance.

Responsible for planning and acquisition of designated information technology assets (i.e., computer hardware/software, network assets). Requirements Conditions of Employment Qualifications Closing date extended due to system down time. Telework eligible position

• Position has an official duty location of North Chicago, IL and is eligible for Situational Telework at the discretion of the Command.

This position is NOT eligible for remote work (remote duty location).

If telework is approved, selectees will be required to report to their official duty location as outlined in their telework agreement.

TERM APPOINTMENT INFORMATION:

This position is TERM not to exceed 366 days with provisions to extend up to a maximum of eight years.

Current permanent Federal employees (to include permanent Army employees) applying for a term appointment will be appointed/converted into a term appointment with no statutory return rights back to a permanent position.

This position will not be made permanent.


Who May Apply:
Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Defense (DOD)

Civilian Employee (non

• Army) Interagency Career Transition Assistance Plan Military Spouses, under Executive Order (E.

O Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Reinstatement In order to qualify, you must meet the experience and/or education requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Basic Requirement for Information Technology Specialist (Policy and Planning):

: One year of specialized experience which includes: Performing procurement planning for Information Technology acquisitions; Assisting in identifying software/hardware needs of the organization; Tracking Information Technology contacts/licenses to ensure renewal/cancellation before expiration. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1)

Attention to Detail

• Is thorough when performing work and conscientious about attending to detail.

Examples of IT-related experience demonstrating this competency include:
completing work independently that rarely requires editing or review by others. (2)

Customer Service

• Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Examples of IT-related experience demonstrating this competency include:

resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise .

(3)

Oral Communication

• Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Examples of IT-related experience demonstrating this competency include:

expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions .

(4)

Problem Solving

• Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Examples of IT-related experience demonstrating this competency include:
identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate


OR Education:
Ph.
D.

or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.

(You must provide a copy of your transcripts in your application package.)

You will be evaluated on the basis of your level of competency in the following areas:
Communications Contracting/Procurement Problem Solving Project Management Time in

Grade Requirement:

Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).

If you are a current, Federal employee, you must include your pay plan, series and grade in your work experience(s) on your resume submission and/or upload supporting documentation (within-grade increase SF50) to show that you meet the time-in-grade requirement.

In addition, if your step reflects '00', you must include your current salary for each position.


Education FOREIGN EDUCATION:

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S.

education program; or full credit has been given for the courses at a U.S. accredited college or university.


For further information, visit:
In order to qualify for this position, based on your education, education substitution, or combination of education and experience, you must have either completed the education requirement, or will complete this requirement within 30 days from the closing date of this announcement. If you will not complete this requirement within 30 days from the closing date of this announcement, you will be rated as Not Qualified for this position. You must provide appropriate documentation to reflect when you will meet the education requirement.


Appropriate documentation includes:
(1) Resume indicating your projected completion/graduation date; (2) Transcripts indicating your projected completion/graduation date; (3) A letter signed by the institutions registrar indicating your projected completion/graduation date. Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. This position requires you to submit a Public Financial Disclosure Report (OGE 278) or a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Digital Technology Career Field position. Multiple positions may be filled from this announcement. Recruitment/Relocation incentive may be authorized if determined to be in the best interest of the Federal Government and requirements are met. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. This position is obligated. An obligated position is one to which an employee has statutory restoration rights based on active military service, compensable injury or disability when fully recovered, return rights based on having served an overseas tour(s), and may also cover employees who have been on extended leave without pay under certain circumstances. During the obligation period, the position may be filled on a temporary or permanent basis. The selected employee is required to sign an agreement acknowledging that (s)he is aware of the obligation and accepts the fact that (s)he may be displaced under reduction in force procedures at a later time. This position is in the AFGE Bargaining Unit. This is not a drug testing position. This is not an emergency essential position.


Equal Employment Opportunity Policy:

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

To learn more, please consult the following resources:
Equal Employment (EEO) Office at OPM or Office of Equal Opportunity.