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- Demonstrated expertise and passion for electronics.
- Proven experience in a technical support or similar role.
- Excellent communication and presentation skills.
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Technical Outreach Engineer - New York, United States - Fair-Rite
Description
OverviewA great opportunity to respresent Fair-Rite as our European-Based Engineer. In this role you will be responsible for spearheading technical support and education initiatives to enhance Fair-Rite's presence in Europe. This is not a traditional sales role; instead, we are seeking an individual with a passion for electronics, capable of sharing their expertise to elevate our technical standing and visibility. The position is fairly autonomous, so you must be both a self-starter and be able to responsibly use your time in a productive manner.
Salary Range: $75,000 EUR/annually - $120,000 EUR/annually
Responsibilities
Primary Responsibilites:
Educational Outreach - Develop and implement strategies to educate customers, distributors, and internal teams on the technical aspects of Fair-Rite's products.
Content Creation - Generate engaging technical content, including videos, articles, and documentation, to facilitate understanding and promote Fair-Rite products worldwide.
Training and Development - Conduct training sessions for our distribution network, ensuring they acquire the necessary technical knowledge to provide effective support to customers.
Technical Support - Serve as the primary point of contact for technical inquiries both remotely and in person, working closely with customers to address challenges and provide solutions.
Outreach to universities to establish collaborative relationships and promote ferrite education.
Collaboration - Work collaboratively with sales and marketing teams to contribute to the development of effective marketing materials that showcase Fair-Rite's technical excellence. Help guide new products and/or markets based on technical trends and gaps in our offerings.
Travel - Travel up to 50% of the time within Europe for customer visits, training sessions, trade shows, conferences, and educational outreach with occasional trips outside Europe, including visits to the US factory and Asian factories and or other customers/vendors/partners.
Location - Home location of the engineer to be centrally located in Europe for efficient travel and outreach.
CRM Utilization - Effectively use our internal CRM software system to capture and document customer visits, interactions, and follow-up actions in order for the sales team to support them.
Qualifications
Qualifications:
Company Profile
Fair-Rite Products Corp. is a family-owned business that was formed in 1952 in Wallkill, New York USA. By 1955, the company was supplying products used in the entertainment electronics industry. Fair-Rite quickly expanded into the rapidly growing EMI suppression market, manufacturing ferrite shield beads. The growing demand lead Fair-Rite into the Medical, Lighting, Automotive, Communication, Aero/Defense, Smart Energy and Industrial Markets. With locations in New York, Illinois and China, Fair-Rite continues to be on the cutting edge of ferrite technology, expanding its product lines across a broad spectrum of exciting new markets.
Fair-Rite, a leader in ferrite technology for the last 70 years, has gone on to achieve substantial success worldwide and is looking to enhance our presence in Europe. We are seeking a passionate and experienced Engineer to bolster our technical influence on the continent. This role is pivotal in educating and supporting customers, and driving growth through technical excellence.
We offer a full compliment of Company benefits, including a 401K Plan with Company Match. Fair-Rite is an Equal Opportunity Employer EEO/Disabled/Vets and a Drug Free Workplace.