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    DTC Program Manager, eCommerce - Seattle, United States - Stanley Worldwide

    Stanley Worldwide
    Stanley Worldwide Seattle, United States

    1 week ago

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    Description
    About Us

    Stanley, a HAVI company, is defined by Creativity, Building and Invention. We are makers of the legendary bottle and box. Driven by purpose, passion, and performance. Obsessed with making a difference and keeping our promises. Proud of our yesterday and focused on building the team of tomorrow.

    Position Overview

    We are seeking a dynamic DTC eCommerce Program Manager to lead our Product Customization program.

    This role is crucial in running and maintaining our customization program's success, ensuring consumer needs are put first and evolving the program over the years to come.

    You will collaborate with the DTC Team, Product, and IT Project Managers, Commercial, Supply Chain, Merchandising, and Marketing teams.

    What You'll Do


    Lead the planning, execution, and management of Stanley Create Customization program for , including integrating new products, cohesive color launches, support of forecasting and operations, and ongoing optimization of the IT integrations the program leverages to achieve success.


    Forge strong partnerships with IT and Supply Chain Project Managers to ensure the program's roadmap is clearly communicated and understood.

    Work with Marketing and Creative to integrate program/s into activation plans that are largely supported year-round.


    Ensure product line lists are up to date and forecasts clearly support the financial ambitions of the program and supported marketing efforts.

    Clearly communicate program performance with insights and recommendations for ongoing optimization.


    Communicate shifts in product availability across all marketing channels, ensure onsite copy and creative needs are met, and all results required for go-live are delivered on time and in full.


    Partner with and identify opportunities for demand planning to elevate program further and ensure proper management of weeks of supply.

    Keep pulse on program operations and clearly communicates risk to consumer timelines to DTC team for messaging purposes.

    Who You Are

    Deep experience in program or project management.

    Highly organized with a keen attention to detail and the ability to lead multiple projects simultaneously.

    Strong understanding of the ecommerce landscape, including merchandising, supply chain, and digital marketing channels. As well as ecommerce platforms and content management systems.

    Excellent communication and interpersonal skills, working effectively across multiple teams.

    Proficient in data analysis, deriving insights from performance metrics to inform future strategies.

    Education and Experience

    5+ years working in an eCommerce/direct to consumer environment

    3+ years in website operations, merchandising, and operations.

    Deep understanding of merchandise planning and how to deliver an outstanding digital consumer experience.

    Strong project and program management skills with demonstrated ability to deliver results in a complex, matrixed environment.

    Strong analytical skills; prior experience combining data from various sources and distilling actionable insights.

    Experience with Shopify Plus or a comparable eCommerce platform.

    Experience with Product Customization programs.

    Salary Range

    $110,000 - $120,000

    Stanley is committed to a diverse and inclusive work environment.

    Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

    For individuals with disabilities who would like to request an accommodation, please reach

    The base pay range for this position is for a successful candidate within the state listed.

    The successful candidate's actual pay will be based on multiple factors, such as work location, job-related knowledge, skills, qualifications, and experience.

    Stanley is a total rewards company, which includes rewards beyond base salary. At Stanley, full-time employees are eligible for an annual bonus, based on company and individual results.

    In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.

    About HAVI


    HAVI is a global, privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love.

    Whether we are sourcing, storing or delivering products, we bring unmatched category expertise and unrivaled operational excellence, combined with powerful digital analytics and insights.

    Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI's business units include Supply Chain, tms and Stanley.

    Our portfolio of businesses offers best-in-class sourcing and supply chain capabilities, brand defining marketing and promotion services and innovative consumer products.

    For more information, please visit , and

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