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Analyst Fraud Investigations - Chicago, United States - Canadian Imperial Bank of Commerce
Description
Analyst Fraud Investigations page is loadedAnalyst Fraud Investigations
Apply
locations
Chicago, IL
time type
Full time
posted on
Posted Yesterday
job requisition id
We're building a
relationship-oriented
bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.
Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visitResponsibilities
The Fraud Analyst will report to the Fraud Investigations Manager of US Region Fraud Management.
The Fraud Analyst is responsible for completing moderate to complex research and analysis of account activity to assess levels of risk and fraud type, making a fraud determination, completing all required investigative reports, and taking appropriate action to resolve fraud related inquiries in a multi-faceted, fast paced and dynamic environment, while ensuring the security of the customer's accounts.
Required SkillsReview and monitor account activity for potential fraud
Monitor alert based systems for potential fraudulent activity
Collaborate with various Operations functions to ensure all escalated fraud incidents where a filing obligation may exist have been properly escalated
Assist in identifying and reporting suspicious activity trends to the Lines of Business in order to mitigate future Bank or client losses
Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience.
Has strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information.Will follow established processes, procedures and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Remains positive and focused during times of pressure or adversityMake timely, fact-based decisions and can act decisively when required
Excellent time management and prioritization skills
Detailed understanding of Fraud operations
Experience working in a team environment
Self-motivated and goal-oriented
Excellent verbal and written communication skills
Highly adaptable during periods of change
Ability to learn and adapt to new information and technology platforms
Additional Desired Skills
Advanced Microsoft Office skills, particularly with Excel
Certified Fraud Examiner or similar certifications a plus
Strong subject matter knowledge of banking products, services, channels and the associated risks, with acknowledged expertise in at least one of these categories.
Minimum QualificationsBachelor's Degree or equivalent experience
2-4 years of prior experience in Retail Fraud Servicing, Claims or Fraud Detection contact center
Proficiency in fraud concepts and general understanding of fraud controls
Comfortable taking initiative and being
resourceful/entrepreneurial
Proven analytical skills and ability to effectively challenge or identify limitations and assumptions
California residents — your privacy rights regarding your actual or prospective employment
What you need to know:
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact
Mailbox.careers-
.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
What you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
Mailbox.careers-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office).
Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job LocationIL-70 W Madison St, 8th Fl
Employment Type
Regular
Weekly Hours
40
Primary Recruiter
Sara Stacy
Skills
Analytical Thinking, Customer Experience (CX), Fraud Investigations, Fraud Monitoring, Group Problem Solving, Reporting and Analysis
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At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them.
Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values:
Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
