Jobs
>
Chicago

    Fraud Investigation/Research Analyst - Chicago, United States - Interactive Brokers

    Interactive Brokers
    Interactive Brokers Chicago, United States

    2 weeks ago

    Default job background
    Description
    Job Summary

    IBKR is looking for a Client Operations -

    Fraud Investigation/Research Analyst


    who is motivated, analytical, and methodical individuals with financial services industry background and professional demeanor to be part of an exciting team that is helping to shape one of the world's strongest trading and brokerage brands.

    The ideal candidate will display passion, integrity, commitment and drive to deliver a positive, differentiated service.


    Your Responsibilities:
    Proactive handling of client exceptional inquiries via call backs - verbal and video client verification.

    Handling escalations of client inquiries pertaining to IBKR's security system via tickets.

    Problem management with focus on security protocols and practices.

    Handling escalations of suspicious client activity or behavior to Senior SFP Analysts.

    Proactive tracking of fraud cases and trends realized.

    Creation of on-the-job training and fraud awareness material.

    Qualifications and Experience:

    2+ years' experience in an information security or fraud prevention role. Open to recent graduates with a degree in the below areas of study.

    BSc in STEM areas (Science, Technology, Engineering and Mathematics) and Information Security.

    Proficient in Windows and/or macOS computer systems and basic office applications.

    Maintain up-to-date knowledge of the security industry as it relates to IBKR including:

    Social engineering

    Fraud Schemes

    Mobile Security

    Information Security

    Languages:
    Fluency in English. Any additional language is a plus.


    Required Skills:
    Analytical approach to problem solving.

    Organized, practical, good attention to detail.

    Excellent communication (spoken and written) and interpersonal skills.

    Ability to engage and maintain a conversation with clients.

    Ability to build rapport, handle objections and actively steer communications with the goal to collect required information and assist.

    Ability to learn and adapt to new information and technology platforms.

    Navigating multiple computer applications while interacting with clients.

    Personality:
    Self-confident, self-motivated, extroverted, flexible and able to work independently in a team-oriented environment.

    Company Benefits & Perks

    Competitive salary, annual performance-based bonus and stock grant

    Retirement plan 401(k) with a competitive company match

    Excellent health and wellnessbenefits, including medical, dental, and vision benefits. Company paid medical healthcare premium.

    Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)

    Paid time off and a generous parental leave policy

    Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack

    Corporate events, including team outings, dinners, volunteer activities and company sports teams

    Education reimbursement and learning opportunities

    Modern offices with multi-monitor setups

    #LI-NB1

    #J-18808-Ljbffr
  • Mayvin Inc

    Investigative Research Analyst

    1 week ago

    Mayvin Inc Chicago, United States

    Mayvin is seeking an **Investigative Research Analyst** to assist the U.S. Marshals Service management and other staff members in all office activities and operations as assigned. The Investigative Research Analyst will work independently to provide overall support. · Must be a U ...

  • Office of Inspector General, City of Chicago

    Investigative Analyst

    1 week ago

    Office of Inspector General, City of Chicago Chicago, United States

    **INVESTIGATIVE ANALYST** · **OFFICE OF INSPECTOR GENERAL** · Under guidance of the Chief Investigative Analyst, this position conducts comprehensive investigative reviews of closed, confidential, and sensitive disciplinary investigations conducted by Chicago Police Department's ...

  • Mayvin®

    Investigative Research Analyst

    5 days ago

    Mayvin® Chicago, United States

    Job Details · Job Location · Chicago, IL · Position Type · Full Time · Education Level · 4 Year Degree · Salary Range · $64, $66,000.00 Salary · Travel Percentage · None · Job Shift · Day · Job Category · Professional Services · Mayvin is seeking an Investigative Re ...

  • CIBC

    Analyst Fraud Investigations

    3 weeks ago

    CIBC Chicago, United States

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • The University of Chicago

    Research Analyst

    3 weeks ago

    The University of Chicago Chicago, United States

    Department · Energy and Environment Lab · About the Department · The University of Chicago Urban Lab partners with government and non-governmental organizations to identify and rigorously evaluate the policies and programs with the greatest potential to improve human lives at sca ...

  • Analytic Acquisitions

    Financial Investigator/analyst

    1 day ago

    Analytic Acquisitions Chicago, United States

    The Department of Justice (DOJ), United States Attorney's Office (USAO) located in the Northern District of Illinois (NDIL) is the principal litigator for the United States Government in Northern Illinois encompassing the Chicago metropolitan area, Rockford metropolitan area, and ...

  • The University of Chicago

    Research Analyst

    2 weeks ago

    The University of Chicago Chicago, United States

    Department · BSD BMB - Bezanilla Lab · About the Department · Job Summary · The Research Analyst provides assistance by preparing solutions, preparing oocytes for experiments, injecting oocytes, and molecular biology tasks including site-directed mutagenesis and RNA prep. Other d ...

  • The University of Chicago

    Research Analyst

    3 weeks ago

    The University of Chicago Chicago, United States

    Department · BSD MED - Center for Health and the Social Sciences - Oral Health · About the Department · Job Summary · The Research Analyst will play a critical role in supporting the Program in Oral Health at UChicago for the academic year. The role will primarily work on conduct ...

  • The University of Chicago

    Research Analyst

    3 weeks ago

    The University of Chicago Chicago, United States

    Department · BSD OBA - Marlow Lab · About the Department · Job Summary · The job performs routine assignments related to scientific research projects. Ensures compliance of research activities with institutional, state, and federal regulatory policies, procedures, directives and ...

  • The University of Chicago

    Research Analyst

    2 weeks ago

    The University of Chicago Chicago, United States

    Department · BSD PSY - deWit Lab · About the Department · To honor our promise to always put our patients first and to be ever mindful of each patients dignity and individuality, we must also be at the forefront of transformative discovery and innovation in psychiatric care. · Jo ...

  • Northern Trust Corp.

    Financial Crimes Investigator, Analyst

    3 weeks ago

    Northern Trust Corp. Chicago, United States

    About Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most succe ...

  • Interactive Brokers

    Fraud Investigation/Research Analyst

    2 weeks ago

    Interactive Brokers Chicago, United States

    Job Description · Job DescriptionJob SummaryIBKR is looking for a Client Operations - Fraud Investigation/Research Analyst who is motivated, analytical, and methodical individuals with financial services industry background and professional demeanor to be part of an exciting team ...

  • Interactive Brokers

    Fraud Investigation/Research Analyst

    3 weeks ago

    Interactive Brokers Chicago, United States

    Job Description · Job Description · Job Summary · IBKR is looking for a Client Operations - Fraud · Investigation/Research · Analyst who is motivated, analytical, and methodical individuals with financial services industry background and professional demeanor to be part of a ...

  • Shirley Ryan AbilityLab

    Research and Compliance Analyst

    2 weeks ago

    Shirley Ryan AbilityLab Chicago, United States

    By joining our team, you'll be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curi ...

  • Interactive Brokers

    Fraud Investigation/Research Analyst

    2 weeks ago

    Interactive Brokers Chicago, United States

    Job Summary · IBKR is looking for a Client Operations - Fraud Investigation/Research Analyst who is motivated, analytical, and methodical individuals with financial services industry background and professional demeanor to be part of an exciting team that is helping to shape one ...

  • Interactive Brokers

    Fraud Investigation/Research Analyst

    2 weeks ago

    Interactive Brokers Chicago, United States

    Job Summary · IBKR is looking for a Client Operations - Fraud Investigation/Research Analyst who is motivated, analytical, and methodical individuals with financial services industry background and professional demeanor to be part of an exciting team that is helping to shape one ...

  • Interactive Brokers

    Fraud Investigation/Research Analyst

    1 week ago

    Interactive Brokers Chicago, United States

    Job Summary · IBKR is looking for a Client Operations - Fraud Investigation/Research Analyst who is motivated, analytical, and methodical individuals with financial services industry background and professional demeanor to be part of an exciting team that is helping to shape one ...

  • The University of Chicago

    Research Data Analyst

    1 week ago

    The University of Chicago Chicago, United States

    Department · BSD MED - Infectious Diseases - Chicago Center HIV Elimination - Data Analysts · About the Department · The Chicago Center for HIV Elimination (CCHE), is situated within the Biological Sciences Division at the University of Chicago Medicine. CCHE aims to eliminate al ...

  • Interactive Brokers

    Fraud Investigation/Research Analyst

    2 weeks ago

    Interactive Brokers Chicago, Illinois, United States

    · Job Summary · IBKR is looking for a Client Operations - Fraud Investigation/Research Analyst who is motivated, analytical, and methodical individuals with financial services industry background and professional demeanor to be part of an exciting team that is helping to shape o ...

  • CIBC

    Us Corporate Security Investigative Analyst

    2 weeks ago

    CIBC Chicago, United States

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...