Receptionist - Lansdowne, United States - Pinnacle Treatment Centers

Pinnacle Treatment Centers

Verified Company

Lansdowne, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Receptionist

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a
Receptionist, you are responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering of supplies.

Benefits:

PTO (Paid Time Off)
401k with company match
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
Discounted tuition and scholarships through Capella University.

Requirements:

HS diploma/ GED or verifiable work experience in lieu of education
One (1) year of experience in an office setting; experience in the medical field a plus
Must possess a current and valid driver's license in state of employment. This role may be required to drive for company business. Localized travel up to 10% may be required

_Preferred_

Associate's degree
One (1) year experience working in substance use and/or mental health field.

Responsibilities:

Welcome visitors / patients by greeting them in person or on the telephone; answering or referring inquiries.
Responsible for cash collection and daily balancing.
Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
Responsible for daily phone coverage functions
Comply with all policies and applicable procedures.
Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
Coordinate appointments for patients.
Communicate all relevant information to supervisory team regarding patients and the facility.
Manage accounts receivable/accounts payable/ deposits.
Maintain safe and clean reception area by complying with policies, procedures, and regulations.
Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with billing for private insurance.
Attend team meetings and complete all training courses timely as required.
Other duties as assigned

Join our team. Join our mission.
IND2

Experience:
Required

1 year(s): One (1) experience in office setting; experience in medical field a plus.

Education:
Preferred

Associates or better
High School/GED or better

Behaviors:
Preferred

Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations:
Preferred

Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of tasks
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization