- Support the Regional Service Management on a day-to-day basis
- Review feedback from the markets (VOC, Feedback mechanism)
- Develop and expand local capabilities in applying continuous improvement tools and methods (lean, six sigma) and promote a structured, problem solving approach
- Support and challenge the local staff and management in direction setting, prioritization (timing, resources, and sequence of actions), and implementation of improvement activities, to best achieve the targets for the key performance indicators, resulting from the annual goal development
- Review 3rd party teams performance and support these teams to improve upon their overall performance
- Review available benchmark data and service management surveys to identify areas for improvement
- Provide local transition support for new corporate mandated system integrations and operating models
- Bachelor's degree in Accounting or related field and three to five years of experience
- Prior shared services experience/BPO is a plus
- Solid understanding of accounting and financial processes
- Ability to improve continuous improvement projects and influence a highly dispersed
- Consistent exercise of independent judgment and discretion in matters of significance
- Ability to conceptualize a future state in relatable terms to site operations teams and leaders and development of the change management plan to implement effectively and efficiently
- Proven ability to direct the resolution of highly complex or unusual business problems
- Ability to absorb and apply new technical information and evaluate implications
- Ability to learn lean principles to include time-studies, process efficiencies and successful application of some of the improvement tools
- Ability to lead transformational projects
- Knowledge of value stream mapping, experience of delivering operational excellence, LEAN Projects and Green Belt Projects
- Experience with analytical tools such as flow charts, Pareto charts, cause and effect diagrams, run charts, etc
- Solid knowledge of general monitoring and measuring of business related metrics and the communication of performance using Microsoft Office Suite
- Independent, self-motivated, and results oriented, ability to prioritize and meet tight deadlines with exceptional attention to detail and accuracy
- Process oriented - proactively questions current practices and drives continuous improvements
- Ability to lead projects and drive issues to closure
- Team player - ability to collaborate and work together in a team environment
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Delivery Lead
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SkillStorm Commercial Services LLC Jersey City, United StatesDelivery Lead · **Delivery Lead** · SkillStorm is seeking a Delivery Lead for our client in Jersey City, NJ. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets. · **Job Description:** · Support the program manager with BRD d ...
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Delivery Lead
Found in: Lensa US 4 C2 - 5 days ago
Bank of America Jersey City, United StatesDelivery Lead - Technology page is loaded · Delivery Lead - Technology · Apply · locations · Jersey City · Charlotte · time type · Full time · posted on · Posted Yesterday · job requisition id · Job Description: · At Bank of America, we are guided by a common purpose t ...
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Technical Delivery Lead
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Enterprise Delivery Lead
Found in: Lensa US 4 C2 - 2 days ago
Denodo New York, United StatesJob Description · Denodo is looking for an Enterprise Delivery Lead to expand the execution focus for enterprise accounts. · In this role, you will ensure the adoption of large, integrated data management solutions to reduce risk and the time/effort required to achieve measurab ...
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Frontend Delivery Lead
Found in: ZipRecruiter Test10S US C2 - 3 days ago
SELF ID New York, United StatesJob Description · Job DescriptionCompany OverviewSELF ID is a new company focused on solving the issue of digital identity. Instead of looking at identity as a problem to solve through "authentication", we've realized that the context is much bigger and more exciting. Our solutio ...
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Transformation Delivery Lead
Found in: Lensa US 4 C2 - 5 days ago
Wipro New York, United States**Transformation Delivery Lead** · CAROUSEL_PARAGRAPH · New York, New York · GSH · ** Share Job** · **Role:** Application Management Services Delivery Leader **Title** : Transformation Manager / Service Delivery Manager and Transformational for Enterprise IT has been undergo ...
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Platform Delivery Lead
Found in: Lensa US 4 C2 - 4 days ago
EvolutionIQ New York, United StatesAbout Us: EvolutionIQ's mission is to improve the lives of injured and disabled workers and enable them to return to the workforce, saving billions of dollars in avoidable costs and lost productivity to the US and global economies and make insurance more affordable for everyone. ...
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Quality & Delivery Lead
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Engagement Delivery Lead
Found in: beBee S2 US - 1 week ago
Cognizant Technology Solutions New Jersey, United States OTHERCognizant Technology Solutions is seeking for "Engagement Delivery Lead "; who could join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is t ...
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Director of Applications Delivery Lead
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Axoni New York, United States???? **Privacy Notice** · **Director of Applications Delivery Lead** · New York City / Delivery and Docs Software Engineering / Full-time Axoni is building the next generation of capital markets technology. Our solutions are used by the worlds leading banks, asset managers, hed ...
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SAS Migration Delivery Lead
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Capgemini Consulting New York, United States**Job Title: SAS Migration Delivery Lead** Ref: · Posted on: · February 23, 2022 · Experience level: · Experienced (non-manager) · Contract type: · Permanent Full Time · Location: · New York · Business units: · FS · Department: · Financial Services · ...
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Project Delivery Lead
Found in: Lensa US 4 C2 - 5 days ago
Thrivenextgen West New York, United States** Project Delivery Lead NY/NJ** · ****Locations:** NY/NJ** · ****To Apply:** Send resume to ** · Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our c ...
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Director, Technology PMO(Delivery Lead)
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TWO95 International New York, United StatesTitle : Director, Technology PMO(Delivery Lead) · Location : NYC, NY · Duration : Full Time position · Requirements · Required Skills :Bachelor's degree with 10+ years of IT project & program management experience · 5+ years leading Program and Project Mgmt. Office preferably in ...
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BA/PM Delivery Lead
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Bank of America Jersey City, United States**BA/PM Delivery Lead - Technology - Fixed Income Technology** · Jersey City, New Jersey Additional locations See less Posted 03/04/22 **Job Description:** · Position is for a Business Analyst / Project Manager with strong data analysis skills and technical expertise to support ...
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BA/PM Delivery Lead
Found in: Lensa US 4 C2 - 4 days ago
Bank of America Jersey City, United States**Job Description:** · Bank of America is looking for an experienced Business Analyst to join our Loans Technology team. The Business Analyst will be focused on supporting the banks in-house Syndicated Loans Trading and P&L Reporting application LoanRunner as well as various ini ...
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Enterprise Agile Delivery Lead/ CON EDISON
Found in: Lensa US 4 C2 - 3 days ago
ShiftCode Analytics New York, United StatesContract: 1 year · Location: New York, New York (Onsite) · Experience: 9+ years · Job Requirements: · Assignment Details · •An energetic, self-motivated, and experienced business analyst is needed to drive the development and testing of major software implementations that p ...
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Oracle Service Delivery Manager and Functional Lead
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Director - Operations Project Delivery Lead, TD Securities
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Delivery Lead
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VDA Elevator and Escalator Consulting East Hanover, United StatesDelivery Lead is an important role at VDA. One of our core values is "Customer Focus" - this means every one of us is engaged in delivery as we live and breathe this value, every day, across all our service offerings, engagements, and roles. As a Delivery Lead, you bring the expe ...
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Lead Project Manager, Electricity Capital Project Delivery
Found in: Lensa US 4 C2 - 3 days ago
National Grid USA Service Company, Inc. New York, United States**Job description** · **Learn more about thisposition at National Grid.** · **Job ID** 28243 · **Location** Syracuse, New York · **Organization** Capital Project Delivery · **Department** NY Electric Investment Planning · ****Job Purpose**** · Develop and maintain a rolling r ...
Finance, Service Delivery Lead - New York, United States - dentsu
Description
Job DescriptionThe Finance, Service Delivery Lead will champion develop and maintain a culture of continuous improvement (CI) and knowledge about related methodologies (Lean, Six Sigma, etc) across all areas of Americas Operational Finance. The position will have responsibility for planning, coordinating, and managing continuous improvement activities and initiatives that have broad organizational impact with specific focus on value stream mapping, performance management, related CI sessions, and process efficiency. This will involve working across markets, the Director/Regional Director of Operational Finance and Global initiatives. The Service Delivery Lead will provide direction and leadership, shaping improvement opportunities, while providing process and project management expertise to deliver material performance enhancements. Support the regional service performance and governance framework for the relevant markets. Manage continuous improvement opportunities for OF Americas markets. The end purpose is to improve the real result key performance indicators for Operational Finance.
Key activities this role will be focusing on are as follows:
The anticipated salary range for this position is $68,000-110,400. Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit
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About dentsu
Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society
We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.