Customer Service Representative - Watsontown, United States - Suburban Propane

Suburban Propane Watsontown, United States

2 weeks ago

Description

Overview

We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition.

As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

Responsibilities

Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities

Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service

Present a professional, confident and enthusiastic image to develop trusting relationships with all customers

Provide high levels of customer account management by properly setting up and maintaining account information and data

Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities

Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing

Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies

May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs

Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

Medical, dental, and vision (eligibility after just 30 days of employment)

Paid time off that increases with tenure

A 401(k) with company match and immediate vesting

A new employee training program and many opportunities for continued learning and career development

Disability and life insurance

Employee recognition program

Generous tuition assistance program

Propane discounts, and more

For eligibility and a full list of our benefit offerings please visit:
.

Qualifications

Minimum of 3 years of experience in a customer service role

Minimum of a High School diploma or GED preferred

Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports

Ability to multi-task and prioritize assignments in a team environment

As part of our pre-employment hiring process, background checks and drug screens are performed.

Applications will be accepted until the position is filled.

Headquartered in Whippany, New Jersey, Suburban Propane Partners, L

P (NYSE:
SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets.

With over 3,000 employees and as the 3 rd largest propane retailer in the country, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers.

We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.

It's an amazing time to become a part of our team as we expand our national footprint and

make strides toward a sustainable, clean energy future

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day.

All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

For more information about our hiring process, please visit:

Email to a friend

Need help finding the right job?

We can recommend jobs specifically for you

Job Location US-PA-Watsontown

Posted Date 3 months ago (2/19/2024 11:01 AM)

Job ID

Category Customer Service

Position Type Full-time Regular

Client Service Representative

1 week ago

VCA Animal Hospitals Allenwood, United States

Client Service Representative · We are seeking an experienced Client Service Representative to join our team. · At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunit ...
Member Service Representative

1 week ago

Service 1st Federal Credit Union Muncy, United States Part time

**Part Time - 25 Hours Per Week**: · - ** Monday through Saturday Availability Required** · **Role**: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service. To accomplish this ...
Customer Service Representative

3 weeks ago

Dedicated Logistics, Inc Williamsport, United States

Recently, Dedicated Logistics (DLI) was named **2023 Supplier of the Year**. We put our people first, so our employees can prioritize our customers. As one energized, engaged, and results-oriented team, each of us has a heightened sense of commitment to our customers goals, our C ...
Technical Service Representative

2 weeks ago

PPG US Industrial Facilities Selinsgrove, United States

**Technical Service Representative**: · **Location**: Boyne City, MI, 49712 · **Overview**: · We are seeking a highly motivated Technical Service Representative to join our team at our facility in Selinsgrove, PA As a Technical Service Representative, you will be responsible for ...
Customer Service Representative

3 weeks ago

D.M. Bowman, Inc. Williamsport, United States

**Job Duties and Responsibilities**: · - Answers incoming customer calls regarding inventory questions, orders for outbound shipment, order status, invoicing and billing issues, product problems, service questions and general client concerns · - Responsible for maintaining a high ...
Customer Service Representative

3 weeks ago

Suburban Propane Watsontown, United States

Overview · We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for ...
Customer Service Representative

3 weeks ago

Assist Home Care, Inc. Shamokin, United States

**Full Job Description** · If you are someone with exceptional people skills, the ability to smile over-the-phone, have initiative, and a "can do" attitude, we would love to see you join our team here at Assist Home Care. In this position, you will be trained on CPAP equipment an ...
Customer Service Representative

2 days ago

Orion Innovations Avis, PA, United States Freelance

**Join Avis, PA and support renowned partner companies in the telecommunications and energy industries with their search for personal customer advisors. We offer everyone the opportunity to enter the sales field** · **We need your talent - Start your career in sales now** · **You ...
Customer Service Representative

3 weeks ago

Stellar Enterprises Snyder, United States

With apartments, three million square meters of residential and commercial space for people, and more than 600 employees in around 40 different areas of responsibility, we are Cologne's largest landlord. · But we are more than that. Much more. · At GAG, ecological and economic su ...
Remote Customer Service Representative

2 weeks ago

Acc Premiere Montoursville, United States

**Work From Home-Customer Service** · **Equipment Provided** · **Paid Training** · We are currently hiring professionals to work in the role of**:Remote Customer Service Representative** · **RESPONSIBILITIES**: · - Handle customer inquiries and complaints · - Document and update ...
Pt Customer Service Representative

1 week ago

Planet Fitness Williamsport, United States

**Part · - Time: Starting at $XX per hour.** · **Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.** · Are you looking for a **_fun and rewarding_** place to work? National Fitness Partners (NFP) serves more than one million ...
Customer Service Representative

3 weeks ago

Nexus Innovations Snyder, United States Part time

Consulting: Your main tasks include proactive consulting of our industrial customers by phone, email or occasionally in person. Order management: You are responsible for coordinating and managing our customer orders - from calculating the sales price, to creating the offer, to su ...
Customer Service Representative

2 days ago

Cascade Solutions Shamokin, United States

FINEOO Contact Person · Mr. Eric Martin · Phone: · Email: · Job Number: 23675 · Job Details: · DIRECT PLACEMENT · INBOUND ONLY / no sales · Finally, here is a job offer for people who enjoy talking on the phone, but don't want to sell anything. This position is strictly for cus ...
Customer Service Representative

3 weeks ago

XPO Logistics New Columbia, United States

XPO Logistics - JobID: [Customer Service Representative] As a Customer Service Rep at XPO Logistics, you'll: Assist customers and business partners via telephone and email; Handle customer complaints in a calm, professional manner; Diagnose, assess and resolve problems or issues; ...
Pharmacy Field Service Representative

3 weeks ago

Apex Ventures Garden View, United States

At VIATRIS, we don't see the healthcare industry as it is, but as it should be. We act with determination and our unique positioning provides stability in a world where healthcare needs are constantly changing. Viatris empowers people all over the world, in every stage of life, t ...
Sales representative in the internal service

3 weeks ago

Stellar Enterprises Fernville, United States

Sales Representative - Inside Sales (m/f/d) at Fernville · About Us: · We are the independent subsidiary of an internationally operating trading company for packaging with a focus on "fruit and vegetables". NNZ is a global company that has been family-owned since . The company cr ...
Full Time Customer Service Representative

2 weeks ago

Susquehanna Community Bank Mifflinburg, United States Full time

**Full-Time Customer Service Representative (Teller)** · Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our "touch" is personalized. Our de ...
Customer Service Representative/call Center

3 weeks ago

Liberty Basement Systems Selinsgrove, United States

Liberty Basement Systems is looking for a highly motivated and positive individual to serve on our team of Customer Service Representatives. This individual must possess: strong organizational, customer service and time management skills; high attention to and accuracy in detail; ...
Full-Time Customer Service Representative

1 week ago

Susquehanna Community Bank Watsontown, United States Full time

Full-Time Customer Service Representative · Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our "touch" is personalized. Our dedicated emplo ...
Customer Service Representative/Office Clerk

2 days ago

Stellar Enterprises Stillwater, PA, United States Freelance

**Customer Service Representative/Office Clerk (m/f/d)**: · Löwenstein Medical SE & Co. KG · Bad Ems, DE · Neuhäusel · Experience · Commercial Professions (Other) · Full-time · **Why Löwenstein Medical?**: · **Taking new paths.** But never forgetting where we come from. For over ...