Global Head of Engineering - Boston, United States - Fidelity Investments

Description

Job Description:

The Role

The Global Head of Engineering is responsible for the efficient effective leadership and management of the Engineering Services Group within Fidelity Real Estate. The Group manages engineering and is responsible for delivering 100% uptime of our data centers and facilities by leading a team of operating and design engineers responsible for the day-to-day operation of mechanical, electrical, plumbing and fire protection systems for all owned and leased properties The Engineering Services team plays a key role in the planning, design, construction, commissioning, and operations of all MEP systems. This leader will manage Fidelity associates as well as multiple 3rd party vendors. This key leadership role will collaborate with partners across the entire organization to ensure consistent superior customer service. This role requires an excellent balance of transactional management and transformational vision. This professional will champion continuous improvement initiatives and process consistency, while ensuring organizational alignment of charter and objectives.

The Expertise You Have

• 15+ years of leadership experience with technical office and mission-critical facilities MEP Engineering & Operations.
• Knowledge of Data Center Industry Standards, Best Practices and Uptime Tier Levels.
• Experience managing MEP infrastructure design, testing, commissioning; and acceptance of complex new facilities.
• Experience developing cost effective standards, guidelines, and processes to maintain 100% uptime in mission critical facilities.
• Experience managing engineering service delivery through in-house staff as well as third party outsourced service providers.
• Track record of implementing continuous improvement initiatives to improve energy efficiency and uptime.
• Data Center certifications such as CDCPM, CDCEP, CDCDP a plus.

The Skills You Bring

• Excellent leadership and communication skills, with the ability to collaborate effectively with diverse project teams and clients.
• Strong problem-solving abilities and the capacity to handle multiple projects simultaneously.
• Demonstrated experience in successfully managing complex engineering projects and teams.
• Exceptional negotiation skills.
• Proficiency of MEP/FP infrastructure design, commissioning, and operations.
• Ability to optimize engineering systems without sacrificing safety, reliability, and efficiency.
• Ability to concisely present technical concepts to non-technical audience.
• Ability to collaborate with internal and external partners to prepare business cases and budgets.
• Proven track record of developing life-cycle strategies for engineering systems in a thoughtful manner.
• Excellent vendor and contract management skills to ensure fast response and cost control.
• Ability to work productively in a high-pressure environment with tight deadlines.

The Value You Deliver

• Ensure that all activities necessary to maintain 100% uptime are implemented as required, while ensuring health & safety, security, and compliance.
• Proactively support the IT client needs in a flexible and timely manner. Work collaboratively with multi-functional teams to implement strategies that support the company's vision.
• Respond to and provide technical support to resolve abnormal operational incidents and determine root causes of failure.
• Track and publish data on downtime-causing incidents or near-misses. Develop, communicate, and implement strategies to prevent recurrence of failures. Collaborate with other sites to share lessons learned.
• Act as the primary contact for auditors and regulators; ensure 100% compliance with all internal and external audit requirements.
• Develop operating budget and capital plan within enterprise constraints. Anticipate future needs for technology and equipment replacement to develop a thoughtful and cost-effective strategy.
• Provide program management support for national/global initiatives as assigned. Ensure consistency in design and implementation across the portfolio.
• Develop business cases for asset preservation and energy upgrades.
• Develop and mentor team members to achieve professional growth. Identify training and development needs, possible career paths for mobility and encourage continuous learning.
• Foster a culture of innovation within the engineering team, exploring new technologies and approaches to enhance project efficiency and outcomes.
• Find opportunities for process improvement and implement standard methodologies across the organization.

Project Leadership and Coordination

• Collaborate with partners, architects, engineers, and clients to develop appropriate project requirements and objectives.
• Manage the development of comprehensive MEP project plans, schedules, and budgets for seamless execution.
• Coordinate effectively with other engineering subject areas and project teams to integrate MEP systems flawlessly with the building's design.
• Assess, review, and prepare MEP design proposals, drawings, and specifications, ensuring compliance with codes and industry standards.
• Supervise and lead MEP staff during construction, ensuring alignment to approved plans, safety guidelines, and specifications.
• Conduct regular site visits to monitor progress, proactively identify issues, and implement corrective actions promptly.
• Expertly resolve any MEP-related conflicts or discrepancies that may arise during construction.
• Ensure a rigorous quality control program.
• Stay current with relevant engineering codes, regulations, and industry methodologies, ensuring full compliance in all company projects.
• Liaise with regulatory authorities and support the process to obtain necessary permits and approvals for engineering projects.

Required Qualifications

• Proven experience in Critical Thinking, Effective Communication and Execution.
• Proven Leadership capability with a track record of influencing executives and senior management.
• Exceptional skills with problem solving, efficiency and project management.
• Leadership experience managing others; ability to coalesce multi-functional teams.
• Collaboration skills with multiple teams and work styles.
• Bachelor's degree required in a core subject area such as mechanical engineering, electrical engineering, or related profession. Advanced degree preferred.
• Experience leading and managing international teams is strongly preferred.
• Professional Engineer

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at or call (XXX) XXX-XXXX, prompt 2, option 2 if you would like to request an accommodation.

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling (XXX) XXX-XXXX, prompt 2, option 3.