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Employee Relations Specialist
1 week ago
Tennessee Nashville, United StatesEmployee Relations Specialist · Tennessee Department of State · Division of Human Resources & Organizational Development · Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest le ...
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Public Relations Specialist
1 week ago
R Public Relations Firm Nashville, United StatesJob description · R Dream Publicist in · Nashville -- location specific, required for on site work, · MUST currently live in nashville area, we are not seeking people moving to Tennessee but rather someone located there with established relationships. · Is a thought leader in ...
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Customer Relations Specialist
2 days ago
Zeal, TN Nashville, United StatesJob Description · Job DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relat ...
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Customer Relations Specialist
12 hours ago
Zeal, TN Hermitage, United StatesJob Description · Job DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relat ...
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Senior Colleague Relations Specialist
1 week ago
FC Compassus LLC Brentwood, United StatesPosition SummaryThe Senior Colleague Relations Specialist is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsi ...
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Clerk (m/f/d)
2 weeks ago
Horizon Innovations Nashville, United StatesReference: To strengthen our team, we are looking for a Commercial Clerk (m/f/d) in full-time for our Nashville branch starting as soon as possible. · Your Responsibilities: · Answering phone calls for damage claims · Processing orders and monitoring them using company-specific ...
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Painter and varnisher
2 weeks ago
BlueNova Industries Nashville, United StatesReference: To strengthen our team at our Nashville branch, we are looking for a painter and decorator (m/f/d) as a restoration specialist in full-time for our restoration department. · Your responsibilities: · - Exclusively rebuilding activities at various construction sites: · T ...
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Training as a specialist warehouse clerk
1 week ago
BlueNova Industries Vanderbilt, United StatesThis is how the training works at Vanderbilt:During the 2-year training as a specialist warehouse worker or the 3-year training as a specialist for warehouse logistics, you will alternate between our company and vocational school (KBBZ Halberg 2 times a week). In the company, you ...
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Retail Service Specialist
8 hours ago
AAA East Central Hermitage, United States Full timeRetail Service SpecialistAAA East Central currently has a full-time Retail Service Specialist opportunity available at the Erie, PA branch office. The branch hours of operation are Monday through Friday 9am – 5pm and Saturday 9am - 1pm with availability to work overtime, as need ...
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Entry Level Sales Representative
2 days ago
Just Exteriors LLC North Brentwood, United States**About Us**: · Just Exterior LLC is a leading name in the insurance roofing industry, committed to providing high-quality solutions for homeowners. We're seeking enthusiastic individuals to join our team as Sales Representatives, connecting with homeowners to discuss our service ...
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Software developer C#
1 week ago
ZephyrTech Brentwood, United StatesJob-ID: R1374531 · Job Description · gradient.Systemintegration GmbH, a subsidiary of DAVASO Holding GmbH, is a specialist in customized software solutions for integration into existing systems, specifically for the healthcare market, as well as the pharmaceutical and printing in ...
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Spa Concierge
2 days ago
Marriott International, Inc Jere Baxter, United StatesAdditional Information Pay: $15.50/hour plus commission, weekend availability required · Job Number · Job Category Spa · Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAP · Schedule Full-Time · Located Remo ...
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ECMO Specialist Lead Nurse
2 days ago
TriStar Centennial Medical Center Careers Nashville, United States Full timeDescription · Offering Sign On Bonuses and Relocation Bonuses for Eligible Hires · Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at TriStar Centennial ...
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Environmental Compliance Specialist
1 day ago
Nashville International Airport Nashville, United StatesThe Environmental Compliance Specialist is responsible for performing environmental inspection activities related to Industrial and Construction National Pollution Discharge Elimination System (NPDES) permits, Storm Water Pollution Prevention Plan (S Compliance Specialist, Enviro ...
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Client Specialist
1 week ago
AllianceBernstein Holding LP Nashville, United StatesJob Description · We are looking for a Client Specialist to join Bernstein's Private Wealth Management team to support the onboarding of clients across all 19 domestic offices. This dynamic role will require candidates to work closely with our internal teams with a specific focus ...
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Front Desk Agent
1 day ago
Marriott International Nashville, United StatesAdditional Information Full Time hours - Mainly Day Shift (7am-3PM) and some evening shifts (3PM-11PM), starting pay: $17.70/hr · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Nashville Downtown, 170 4th Avenue North, Nashville, Tennessee, Unit ...
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Mental Health Specialist, Adult
1 week ago
Meharry Medical College Nashville, United StatesThe Mental Health Specialist will assist Program Manager or Program Director in carrying out the clinical service plan for their assigned program. This will include providing and supervising individual therapy, group therapy, family therapy, and advocacy for assigned clients. The ...
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Warranty Services Investigator-SouthWest
1 day ago
Holcim Nashville, United StatesOverview · The Warranty Service Specialist (also known as an Investigator) is responsible for protecting the interests of Holcim Building Envelope (HBE) by handling roofing claims. The Specialist/Investigator will receive, analyze and make determinations on claims by reviewing da ...
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Mental Health Specialist
1 day ago
Meharry Medical College Nashville, United StatesThe Mental Health Specialist will assist Program Manager or Program Director in carrying out the clinical service plan for their assigned program. This will include providing and supervising individual therapy, group therapy, family therapy, and advocacy for assigned clients. The ...
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Front Desk
1 week ago
Marriott International Nashville, United StatesAdditional Information Open Availability, Pay: $17.50/hour · Job Number · Job Category Rooms & Guest Services Operations · Location TownePlace Suites Nashville Downtown/Capitol District, 310 Gay Street, Nashville, Tennessee, United States VIEW ON MAP · Schedule Full-Time · Locat ...
Customer Relations Specialist - Nashville, United States - Zeal, TN
Description
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Specialis.
Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community.
We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations.
You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression.Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives.
Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.Key Responsibilities of a
Customer Relations Specialis:
Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understandingMaintain a deep understanding of our client's products or services to provide accurate information to customersAdhere to company policies, procedures, and ethical standardsStay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvementMaintain detailed records of customer interactions through company's key performance indicators provided in trainingSkills and Qualities We Seek in a
Customer Relations Specialis:
Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual
Adaptability:
Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor
Clear Communication:
Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
Requirements of a
Customer Relations Specialis:
High school diploma or equivalentPrevious customer service or related experience preferred, but not requiredProven interpersonal skills Ability to remain patient and composed, even in challenging customer situationsFlexibility to adapt to changing customer needs and departmental requirements.
Adherence to company policies, industry regulations, and ethical standards.
A track record of punctuality and reliability in meeting work schedules. Ability to meet or exceed company's performance metrics#LI-Onsite