Jobs
>
Boston

    Community Manager - Boston, United States - Pison

    Pison
    Pison Boston, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Pison is developing breakthrough consumer and healthcare products that are harnessing the power of the mind. We've pioneered the science of electroneurography (ENG) to non-invasively sense, analyze, and apply electrical signals coming from the brain. Our neural biosensor and artificial intelligence software are opening a new window to thousands of new, neural-based applications that can improve human health and wellness and help individuals control their environment via gesture recognition. Our vision is to deliver real-time, actionable insights into the state of the body's nervous system, guiding users to better health and higher achievement in every domain of human endeavor.

    As a Community Manager at Pison you will play an important role in creating the Pison brand and increasing our growth. You'll leverage your exceptional oral and written communication skills and expertise in digital strategies, social media, and campaigns to engage with prospects, influencers, and customers in our online communities and increase the value they get from our products and their relationship with Pison. You'll collaborate with the marketing team to develop and execute comprehensive campaigns to increase trial, product use, satisfaction, and renewal rates.

    Duties/Responsibilities:

    • Social Media Management: Create and curate engaging content for various social media platforms to build and maintain the brand's online presence.
    • Event and Campaign Management: Plan, execute, and promote marketing campaigns, product launches, and online events within the community. Promote campaigns through a variety of communication channels, including email, SMS, and online communities.
    • Content Creation: Develop written, visual, and multimedia content, including blog posts, videos, infographics, and more, to promote the brand, increase product use, and increase customer satisfaction.
    • Audience Engagement: Actively interact with the community, responding to comments and messages in a timely manner, and fostering positive relationships with followers.
    • Community Building: Identify and connect with potential brand advocates, influencers, and community members to grow and strengthen the community.
    • Moderation: Monitor user-generated content and discussions, ensuring they adhere to community guidelines and brand standards.
    • Data Analysis and Reporting: Use analytics tools to track engagement metrics, assess the success of campaigns, and provide insights for improvement. Monitor and report on feedback and online reviews.
    • Customer Support: Address customer inquiries, concerns, and issues within the online community and escalate to appropriate teams when necessary.
    • Feedback Collection: Gather and summarize user feedback and suggestions to help inform product development and marketing strategies.
    • Trend Analysis: Track industry trends, competitor activities, and emerging social media trends to keep the brand's strategies relevant.
    • Community Guidelines: Establish and maintain community guidelines, ensuring a positive and safe online environment.
    • Collaboration: Work closely with the marketing team, content creators, and other departments to align community efforts with broader marketing goals.
    • Reporting: Prepare regular reports on community engagement, growth, and the impact of community initiatives on the brand.
    • Crisis Management: Manage and mitigate any crises or negative incidents within the community.
    • Continuous Learning: Keep up with changes in social media algorithms, tools, and best practices to adapt strategies accordingly. The specific responsibilities may vary depending on the company's size, industry, and objectives, but these are common elements in a community manager's job description in marketing.
    • Perform other related duties as assigned.

    Required Skills/Abilities:

    • Proven work experience as a community manager.
    • Strong understanding of core online marketing principles and strategies.
    • Experience creating marketing campaigns using social media, email, and SMS channels.
    • Experience launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series, writing an email newsletter).
    • Proficiency in a wide variety of digital marketing tools and platforms, including social media management, email marketing, SMS marketing, content marketing, ecommerce CRMs, and analytic tools. Experience with Facebook, Instagram, X/Twitter, Hootsuite, Sprout Social, Klayviyo, Gorgias, Google Analytics, and Hubspot is a plus.
    • Strong skills for content creating/generating engaging content for diverse formats and platforms.
    • Excellent written and verbal communication skills.
    • Strong analytical skills to interpret data and generate insights for optimizing campaigns and strategies.
    • Attention to detail and ability to multitask.
    • Ability to work under pressure.
    • Ability to work independently and as part of a team.

    Education and Experience:

    • Bachelor's degree in Marketing, Digital Media, Website/Graphic Design, Communications, or related field.
    • At least two years related experience required.

    ** This Employer Participates in E-Verify **

    We understand that candidates can feel discouraged if they do not tick every box. We encourage you to apply. Pison is building a diverse team with people from all backgrounds who can help us build an inclusive organization.

  • NetVirta, Inc

    Community Manager

    1 week ago

    NetVirta, Inc Boston, United States

    NetVirta is in the business of satisfying the world's desire for better-fitting products. Since our MIT origins in 2008, we've partnered with medical professionals to provide patients with custom-fit orthotics, sporting goods brands to equip NFL & NCAA players with custom-fit hel ...

  • The Community Builders

    Community Manager

    2 weeks ago

    The Community Builders Boston, United States

    **About The Community Builders, Inc. (TCB)** · Join a growing organization that is strengthening neighborhoods across the nation The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong ...

  • YWCA Boston

    Marketing and Communications Manager

    1 week ago

    YWCA Boston Boston, United States

    **Mission Statement**: · YW Boston works to eliminate racism, empower women and promote peace, justice, freedom and dignity for all. YW Boston is at the vanguard of thought leadership on issues at the intersection of race and gender, helping organizations create more inclusive en ...

  • MAB Community Services

    Communications and Athletic Community Manager

    1 week ago

    MAB Community Services Brookline, United States

    **Job Summary** · ***Our Communications and Athletics Community Manager is a key member of our Advancement team. Reporting to the Director of Communications and Events and working with our Chief Advancement Officer, the Manager supports the fundraising, communications, and market ...

  • MAB Community Services

    Communications and Athletic Community Manager

    1 week ago

    MAB Community Services Brookline, United States

    **About MAB Community Services** · MAB Community Services (MAB) is long established social service agency for blind and visually impaired people in the United States. Throughout our 120-year history, we have been dedicated to the inclusion of people with disabilities in our commu ...

  • Harvard University

    Communications Project Manager

    6 days ago

    Harvard University Boston, United States

    **Job Summary** · - Reporting to the Director of Administration, the Communications Project Manager is the primary lead on all Web Design, Marketing, and Communication strategies within one of the largest academic departments at Harvard T.H. Chan School of Public Health. This rol ...

  • Environmental League of Massachusetts

    Offshore Wind Communications Manager

    6 days ago

    Environmental League of Massachusetts Boston, United States

    **Reporting to**: Offshore Wind Communications Director · **Supporting**: ELM and New England for Offshore Wind · **Salary Range**:$70,000-80,000 · The Environmental League of Massachusetts (ELM) is committed to advocating for policy that meets the scale and urgency of our envir ...

  • Asian Task Force Against Domestic Violence (ATASK)

    Outreach and Community Engagement Manager

    1 week ago

    Asian Task Force Against Domestic Violence (ATASK) Boston, United States

    **About Us**: · ATASK is the only multilingual and multicultural domestic violence organization in Massachusetts dedicated to serving the Asian and Pacific Islander community. Our culturally specific services, offered in over 20 Asian languages, include a 24-hour hotline, emergen ...

  • The Leukemia & Lymphoma Society

    Manager Patient and Community Outreach

    1 week ago

    The Leukemia & Lymphoma Society Boston, United States

    How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At LLS, employees take our mission seriously. Whether you work in one of our regions, are an accountant at the national office or a specialist in our Informati ...

  • The Community Builders

    Program Manager, Community Investment

    1 week ago

    The Community Builders Boston, United States

    **The Community Builders, Inc. (TCB)** · Join a growing organization that is strengthening neighborhoods across the nation The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong commun ...

  • Ellis Memorial

    Development Manager, Communications and Annual

    2 days ago

    Ellis Memorial Boston, United States

    **POSITION: Development Manager, Communications and Annual Giving** · **PROGRAM: Administration** · **REPORTS TO: Vice President of Advancement, Community and Equity** · **LOCATION: 58 Berkeley Street, Boston, MA 02116** · **MISSION**: Ellis Early Learning partners with families ...

  • Regus

    Community Manager- Ma, Boston

    2 weeks ago

    Regus Boston, United States

    **Community Manager** · **Address**: · 75 Arlington Street · Suite 500 · 02116 Boston · The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work · At IWG, we are leading the way. We' ...

  • Nexus Innovations

    Internship in Community Management

    2 weeks ago

    Nexus Innovations Logan, United States InternshipSHIP

    About the Company · We are Germany's leading news agency for entertainment and lifestyle. With 45 employees, we deliver articles, videos, and galleries to well-known online portals 365 days a year, around the clock. · What do we offer? · Interesting insights into the media indust ...

  • Aprende y Prospera LatAm/Learn and Prosper

    Community Manager

    2 weeks ago

    Aprende y Prospera LatAm/Learn and Prosper Revere, United States

    Aprende y Prospera es una asociación sin fines de lucro cuyo fin es capacitar y empoderar a jóvenes Latinx para que puedan lograr un empleo acorde a sus capacidades para afianzar su economía. · Buscamos un voluntario para generar y publicar contenido en redes sociales dirigido a ...

  • Aprende Y Prospera Latam/learn And Prosper

    Community Manager

    2 weeks ago

    Aprende Y Prospera Latam/learn And Prosper Revere, United States

    Aprende y Prospera es una asociacin sin fines de lucro cuyo fin es capacitar y empoderar a jvenes Latinx para que puedan lograr un empleo acorde a sus capacidades para afianzar su economa. · Buscamos un voluntario para generar y publicar contenido en redes sociales dirigido a nu ...

  • Harvard University

    Community Manager, Harvard Innovation Labs

    5 days ago

    Harvard University Boston, United States

    **Job Summary** · - The Community Manager owns the relationship with our students in the Harvard Innovation Labs (i-lab) ecosystem. The role is responsible for cultivating a strong sense of community, engagement, and participation among all Harvard Innovation Labs members and off ...

  • New England Center and Home for Veterans

    Community Based Case Manager, Boston

    2 weeks ago

    New England Center and Home for Veterans Boston, United States

    **Position Title**: Community Based Case Manager (Boston, MA) · **Department**: Human Services · **Exemption**: Non-Exempt · **Supervisor**: Director, Housing and Outreach · **Job Summary**: · Provide clinical case management, stabilization services and mental health and substanc ...

  • NORTH SUFFOLK COMMUNITY SERVICES INC

    Program Manager, Community Support Program

    2 weeks ago

    NORTH SUFFOLK COMMUNITY SERVICES INC Chelsea, United States

    North Suffolk is looking for a **Program Manager **to join our Community Support Program The Community Support Program (CSP) provides intensive case management services to clients with psychiatric or substance abuse disorders who are considered to be at risk in the community. The ...

  • City of Revere

    Community Development Program Manager

    1 week ago

    City of Revere Revere, United States

    **Job Title**: Community Development Program Manager · **Department**:Planning and Development · **Hours**:Monday 8:00am-7:00pm; Tuesday-Thursday 8:00 AM - 5:00 PM; · Friday 8:00 AM - 12:00 PM · **Salary**:$ $35.69 per hour. This is a full-time, union and grant funded position. · ...

  • MullenLowe U.S.

    Community Manager

    2 days ago

    MullenLowe U.S. Boston, United States

    Job Description · Job DescriptionWe are champions of positive dissatisfaction. · Dissatisfied with the way it's always been, · with handcuffs and limits and rules, · with insights that aren't insightful, · and with creative that doesn't make you feel. · We believe dissatisfaction ...