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    Manager, Data Intelligence - Minneapolis, United States - Lacek

    Lacek
    Lacek Minneapolis, United States

    3 weeks ago

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    Description


    The Lacek Group is a collection of brilliant, passionate, intellectually curious, and unique people who work on the leading edge of customer engagement.

    We come to work every day to help our clients build longer-lasting, more profitable customer relationships. We listen, collaborate and celebrate together. We treat each other with kindness and respect. And we believe different perspectives drive innovation, fuel creativity and make our business and communities better.

    Together with our parent company Ogilvy, one of the most creative and effective agencies in the world, we believe diversity drives smarter work for our clients — and better business for us.

    We believe inclusion is essential, and we welcome all who are ready to join our push for positive change. Every single day.

    What we need:
    We have a great opportunity for a

    Manager, Data Intelligence

    to join and lead a team responsible for campaign operations, reporting and analytics.

    What you'll do:
    Assess business, data and technical needs for marketing campaigns and promotions
    Assist client and account team with campaign planning, identification of analytical needs, and strategic planning processes
    Leverage understanding of the client's customer data and technology using Salesforce Marketing Cloud
    Design and execute campaign processes to create data outputs supporting personalized marketing interactions
    Develop information to support pre- and post-campaign business cases
    Understand business rules and document technique and data briefs
    Collect and document selection criteria and business rules for new marketing campaigns and promotions
    Execute database marketing campaigns with accuracy
    Lead test design, and generate test/sample data in support of formalized testing
    Manage team and resource planning; lead and mentor other team members
    Manage multiple projects and deliverables
    Perform customer profiling and data mining using analytical tools to extract information and provide key business insights and findings from customer data
    Support peers with code peer reviews and queries to audit campaigns and analysis and provide data to support email testing
    Produce communications about database marketing for technical and non-technical audiences
    Work with Account Services, Business Analysts, Quality Assurance, Front-End Development, Application Development and Creative teams to provide a diverse set of data services
    Work with email service providers to stage data for campaign execution

    What you'll bring:
    Bachelor's degree in relevant field of study required, plus 6+ years of relevant experience OR Master's degree in relevant field of study, plus 4+ years of relevant experience
    Multiple years of deep data and client-facing experience required

    Hands-on, technical experience using Salesforce Marketing Cloud, including components like data extensions, automations, writing queries, inbound and outbound file transfers and extracts, journeys, and sendlog.

    Experience with api- and DE-driven journey, AMPScript, and REST API is preferred
    Advanced SQL knowledge and multiple years of experience utilizing it
    Some experience with Python and data modeling
    Ability to lead a team and/or coach and mentor other team members
    Demonstrated ability to gain trust of co-workers and across internal and/or client boundaries
    Capability to develop in response to client and internal needs and constructive feedback
    Ability to work and handle projects independently

    Soft skills necessary to succeed:
    attention to detail, agility in fast-paced environment, process oriented, open to feedback and change, self-improvement
    Building a Successful Team
    Building Trust
    Coaching
    Continuous Improvement (Campaign Operations-focused roles)
    Delegating Responsibility
    Developing Others
    Leadership Disposition
    Strategic Decision Making
    Technical / Professional Skills

    You'll love working at The Lacek Group – smart people, great environment, engaging culture, comprehensive benefits and fantastic growth opportunities.

    Your confidential inquiry is encouraged.
    The Lacek Group is an Equal Opportunity Employer
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